NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.
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Symantec Ghost Solution Suite
Score 8.0 out of 10
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Symantec's Ghost Solution Suite is an imaging and deployment solution.
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Pricing
NinjaOne
Symantec Ghost Solution Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOne
Symantec Ghost Solution Suite
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
I like the constant development most. We now have MDM for all of the tablets and phones, which is great for a lot of the point of sale devices where they aren't necessarily logged into the device with a M365 account for Intune management. We like the NinjaOne remote tool over Splashtop or other remote software we've seen. It just works and has nice integration for printing, and file access without remoting onto the PC. The same goes for being able to run command line or PowerShell without removing the user from his or her session. It is unobtrusive to the end users.
Symantec Ghost Solution Suite is well suited to standard images of company approved software and standard configurations for all users. When every user has the same computer configuration, it is easily managed with a standard image across the board. It is less effective if you need to have multiple configurations for different groups. It becomes cumbersome to manage all the various images. When you add to the complexity by having to address the different drivers for the different hardware model computers, this only adds to the overall number of images you will have to manage, create and keep updated. I find Ghost most helpful with standard hardware model computers and one or two images company wide.
Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
Support: NinjaOne support is always very prompt and helpful.
Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
For ease of use NinjaOne seems to be easiest to get up and running and just how they present everything seems easier than the other solutions we looked at and then bottom line was it had the features we wanted and the price was very reasonable compared to the other vendors.
A positive impact of Ghost would be time. To deploy computers form scratch is very time consuming and labor intensive for the IT Department. Ghost clearly saves the time of the IT departments staff to quickly get a new computer out to user so they can spend their time on addressing other issues and being more productive.
Time is money. If the IT department is spending hours preparing computers and employees are out of a computer for an extended period of time waiting for one to be loaded, this is money lost to the company in paying employees to sit around and wait for a computer to be configured.
