NinjaOne vs. UseResponse
NinjaOne vs. UseResponse
Product | Rating | Most Used By | Product Summary | Starting Price |
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NinjaOne | N/A | NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation. | N/A | |
UseResponse | Mid-Size Companies (51-1,000 employees) | UseResponse helps companies provide customer service support using several channels and organize their community around products or services on their server. It's all-in-one support suite with feedback, help desk ticketing system, knowledge base and live chat in one package. Integrate it using API, built-in translation tool and fully customizable interface with extended modular system. | $39 per 2 agents/month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | — | ||||||||||||||
More Pricing Information |
NinjaOne | UseResponse | |
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Top Pros | No answers on this topic | |
Top Cons |
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Monitoring Tasks |
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Management Tasks |
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NinjaOne | UseResponse | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Atera Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NinjaOne | UseResponse | |
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Likelihood to Recommend | 9.4 (39 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 8.0 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (5 ratings) | - (0 ratings) |
NinjaOne | UseResponse | |
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Likelihood to Recommend | NinjaOne | UseResponse No answers on this topic |
Pros | NinjaOne | UseResponse No answers on this topic |
Cons | NinjaOne | UseResponse No answers on this topic |
Likelihood to Renew | NinjaOne | UseResponse No answers on this topic |
Usability | NinjaOne | UseResponse No answers on this topic |
Support Rating | NinjaOne | UseResponse No answers on this topic |
Alternatives Considered | NinjaOne | UseResponse No answers on this topic |
Return on Investment | NinjaOne | UseResponse No answers on this topic |
ScreenShots | NinjaOne Screenshots | UseResponse Screenshots |