NinjaOne vs. VMware vCenter

NinjaOne

VMware vCenter

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
NinjaOne	Score 9.0 out of 10	N/A	The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.	N/A
VMware vCenter	Score 8.4 out of 10	N/A	VMware vCenter is an advanced server management software that provides a centralized platform for controlling vSphere environments for visibility across hybrid clouds. VMware vCenter is no longer sold as a standalone product and is now available as a part of VMware Cloud Foundation.	$6,044 per year

Pricing

NinjaOne

VMware vCenter

Editions & Modules

No answers on this topic

Basic: 6,044
per year
Production: 6,244
per year

Offerings

Pricing Offerings
NinjaOne	VMware vCenter
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

NinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.

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More Pricing Information

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Community Pulse
	NinjaOne	VMware vCenter
Considered Both Products	NinjaOne Bill Crowsey Director of IT Chose NinjaOne ConnectWise RMM, ManageEngine Endpoint Central and Trend Micro Cloud One Incentivized Helpful? Verified User Anonymous Chose NinjaOne We found NinjaOne far more user friendly and less resource heavy than VSA. Our overall experience was greatly improved from VSA as we experienced many recurring issues with the agents. Additionally, NinjaOne was far more cost effective per endpoint and provided similar, or … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne is much more modern both in it's "look and feel" but also in it's functionality. Connectwise feels dated and doesn't work as well. It feels more clunky. NinjaOne has more options, less complexity to do more powerful tasks. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used. Incentivized Helpful? AG Andrew Gatlin Systems Administrator Chose NinjaOne Both of the prior solutions we have used were incredibly slow and clunky compared to NinjaOne. The learning curve on both were also dramatically higher. Things that took us years to get working, or were not able to get working at all, took weeks/months with NinjaOne. It has … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne has a great response time when pushing software, and provides a positive indication of it working without additional time monitoring or asking the user to verify processes. The level of system detail is a great advantage in NinjaOne when trying to narrow down hidden … Incentivized Helpful? Verified User Anonymous Chose NinjaOne Datto RMM Incentivized Helpful? Verified User Anonymous Chose NinjaOne ManageEngine was good but unfortunately a bit difficult and confusing for remote connection Incentivized Helpful? Verified User Anonymous Chose NinjaOne We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach … Incentivized Helpful? AC Anthony Catanzaro Partner Chose NinjaOne Although I was not directly involved in the decision-making and vetting process, as my technical partner handled this task, I can share my perspective. During the early stages of Ninja, we recognized its potential and the seamless integration it offered for our company. This … Incentivized Helpful? JE Jason Earle IT Manager Chose NinjaOne I honestly cannot say enough good words about this system. I would never run an IT department again without NinjaOne, supposing I had to pay for it out of my own pocket. If you are considering any RMM to run your IT operations then I can guarantee you that you will not find … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne was way superior to the other tools we tested - in terms of features, capability, support and ease of use. Pricing was also very competitive. Incentivized Helpful? J Rio Fultz CEO Chose NinjaOne NinjaOne is competitive against these other solutions. They all have their own value propositions and we try to keep a balanced view of when and where to deploy solutions. Our clients rely on us to choose the best of breed solutions, as long as we achieve their goals in an … Incentivized Helpful? Verified User Anonymous Chose NinjaOne One was an on-prem solution that barely worked and did have a lot of security issues before we switched to NinjaOne. Taking that into consideration, we looked towards cloud based solutions and NinjaOne popped up. Reading reviews of other administrators also helped push the team … Incentivized Helpful? Kevin Klockner IT Manager Chose NinjaOne Better automation and central management. Incentivized Helpful? KD Kyle Davidson IT Infrastructure Support Chose NinjaOne NinjaOne not only handles the simple things such as installing software but it also allows us the ability to monitor firmware and patch updates as well. We can provide remote support and not just remotely install software on devices. NinjaOne has made setting up new devices a … Incentivized Helpful? Verified User Anonymous Chose NinjaOne We came from Manage Engine and it is a night and day difference. I would never imagine going back after working with NinjaOne Incentivized Helpful? Justin Mott CTO Chose NinjaOne We have used many RMM providers and the UI, cost and experience has all been better with NinjaOne. Datto wasn’t able to improve anything in the three years that we use them, in fact they were sold to and immediately started trying to sell us the other services they had. Incentivized Helpful? Verified User Anonymous Chose NinjaOne this integrates with Splashtop and works well. I am happy with the integration and prefer it over Teamviewer. This is included in our subscription and works with a few clicks. Users can accept / deny the request and if no one is there we can still remote in. Makes servicing … Incentivized Helpful? Derek Gneiting Systems Administrator Chose NinjaOne NinjaOne is very simple to use and navigate. There are fewer layers of pages to navigate to get to what you want. This is a time saver and it makes it easier to find what you are looking for. Incentivized Helpful? Kevin Brant Service Desk Engineer Chose NinjaOne I have not used another product comparable to NinjaOne. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne feels like a smaller company, and I mean that in a good way. Their support is quick and helpful and because of our size we are escalated directly to their level 2 support. Our account manager is eager to assist and get ideas/issues to the right people and put those … Incentivized Helpful? Scott Brewster Chief Technology Officer Chose NinjaOne We liked the per device pricing and the UI of the platform most when we decided to leave Datto RMM. We believe that NinjaOne's constant development to improve the product has been really helpful. The quality of the community posts with scripts we can use to automate things … Incentivized Helpful? Verified User Anonymous Chose NinjaOne Prior to NinjaOne, our IT management was a blank slate. We knew we needed something, and we wanted to ensure we were making the best decision for our organization. We attended demos and talked with sales reps, sales engineers, etc. At the end of the day, it was the relationship … Incentivized Helpful?	VMware vCenter Verified User Anonymous Chose VMware vCenter In my experience, Red Hat Virtualization was cumbersome. I think VMware vCenter is definitely a better product. Red Hat discontinued their Virtualization product but still offers other virtualization platforms that I haven't tested. In my opinion, Proxmox isn't as polished but … Incentivized Helpful? Verified User Anonymous Chose VMware vCenter We initially used Citrix XenServer and made the switch to VMware vCenter due to it being less expensive at the time. That was some 15yrs ago and is no longer the case as Broadcom has changed the licensing scheme for their products which greatly increased the costs. Incentivized Helpful? Verified User Anonymous Chose VMware vCenter Not really a competition. Proxmox and Hyper-V both lacks the manageability and easy to use access for multiple nodes and clusters. Also Hyper-V has the ability to use Multiple nodes but it does not compare to the level of VMware vCenter Server. All the integrations possible … Incentivized Helpful? Veli-Matti Mäkelä System Administrator Chose VMware vCenter VMware as a product was most advanced hypervisor when we made the decision for our datacenter. Over the years VMware vCenter has kept it's edge and we have seen no reason to change to any other product as we have gained experience over the years. We do still continue to … Incentivized Helpful? Verified User Anonymous Chose VMware vCenter I was not involved in the evaluation, but my understanding from colleagues was that the years of experience in VMware vs. Hyper-V were very evident. VMware vCenter was simply a much more mature product. Incentivized Helpful? Manfred B. Zysk Network and Systems Administrator Chose VMware vCenter vCenter is much more complete as a solution than other products that I have looked at and it works very well for our environment. vCenter is very easy to configure and does not have the unnecessary steps to set up and configure. Also, the different storage vendor support … Incentivized Helpful? Verified User Anonymous Chose VMware vCenter Citrix Xen Server.... Great Hypervisor but very limited in terms of functionality MS Hyper-V... [VMware vCenter Server] is better for almost everything and appliance form makes a clear winner for security and ease of deployment Incentivized Helpful? Verified User Anonymous Chose VMware vCenter VMware vCenter Server's biggest competitor is Microsoft's Hyper-V Server. We prefer VMware vCenter Server because the hypervisor is much less resource intensive. It also gives us a different environment so that a specific Microsoft bug wouldn't take down all of our VMs if the … Incentivized Helpful? Verified User Anonymous Chose VMware vCenter [VMware vCenter Server] is the true leader in this space. The functionality and ability to offload tasks to other teams makes this a no brainer. The granularity in permission allows [VMware vCenter Server] to be secure and isolate teams to only the objects they are allowed to … Incentivized Helpful? AR Adam Radics Production Data Systems Superintendent Chose VMware vCenter There was not much competition, VMware has been in the market the longest and other systems are still catching up. VMware is proven, trusted, and has a good support base, the other main differentiator is VSAN for storage, reducing the need for physical SAN(s) which can become a … Incentivized Helpful? Verified User Anonymous Chose VMware vCenter VMware runs in the cloud. I do not have the experience with cloud based VMware to comment. Incentivized Helpful? Adam Friedli Support Analyst Level 2 Chose VMware vCenter Hyper-V is not a bad product by any means, and it does have the benefit of not costing money for the software itself since it comes with the OS. That being said, it did start quite far behind VMware in features when it first came to market. Microsoft has been catching up, and … Incentivized Helpful? Verified User Anonymous Chose VMware vCenter vCenter beats the daylights out of Microsoft Hyper-V. Actions that take multiple clicks with Microsoft can be achieved in a single click with vCenter. It’s less expensive and easier to deploy and maintain. Incentivized Helpful? Verified User Anonymous Chose VMware vCenter VMware vCenter Server is a much more simplified, in my opinion, platform for managing a virtual infrastructure stack. There are a number of features that are available at the Enterprise and Enterprise+ tiers of service that other hypervisor environments do not excel at, or do … Incentivized Helpful? Rick Lupton Systems Programmer Analyst Chose VMware vCenter Citrix XenCenter used an isolated client that directly connects to the hosts instead of using a management agent. This causes a number of issues if the host is not optimally configured. Microsoft Hyper-V has been behind VMware in feature set for many years, but is starting to … Incentivized Helpful? Verified User Anonymous Chose VMware vCenter We considered Microsoft Hyper-V very briefly. At the time we considered Hyper-V you still needed to purchase an extra management product to get features similar to vCenter; and even then, it didn't seem fully baked, yet. The situation may, and probably has changed, with later … Incentivized Helpful? Verified User Anonymous Chose VMware vCenter We only selected vCenter as there wasn't really any alternatives. Incentivized Helpful? Jewemars Christian Riano System Administrator Chose VMware vCenter Based on the Gartner leader board, VMware is a pioneer in terms of virtualization, it is also API based which is easy to integrate on other systems via REST API's, the technology itself is powerful and it's corresponding other added value features that makes administering … Incentivized Helpful? Verified User Anonymous Chose VMware vCenter VMware is much easier to use, much easier to configure, and does not rely on having another OS layer like windows to run off of. This was they key for us because whenever we had to update windows we would have to migrate everything off just to apply some simple updates. VCenter … Incentivized Helpful? Ben Liebowitz Server and Storage Engineer Chose VMware vCenter Our desktop team uses Citrix XenApp for remote connectivity of our employees. However, this environment runs on our VMware vSphere hosts which are managed by VMware vCenter Server. :) XenApp was never considered to replace VMware vCenter Server or our vSphere hosts. Incentivized Helpful? Muhammad Mulla Systems Administrator, Core Infrastructure & Microsoft Systems Chose VMware vCenter VMware vcenter server is way ahead of the competition in terms of features and thought that has gone into the product. Incentivized Helpful? Verified User Anonymous Chose VMware vCenter Proxmox VE is also a very powerful tool and is free, but vCenter has really hit the nail on the head as far as simplicity and ease of use, as well as, reliability. Incentivized Helpful? Greg Goss SQL Database and Business Intelligence Manager Chose VMware vCenter When we were selecting a hypervisor a few years ago, VMware was the clear leader at the time. Now the gap has lessened but I still like the feature set and feel of VMware. VMware is also moving in a direction I generally like, so I don't have any reason to replace what we've … Incentivized Helpful? Verified User Anonymous Chose VMware vCenter There are similar products in the market, both commercial as well as open source. We only tried open source products such as Ovirt and ProxMox, however they did not possess the range of features of this product. In addition, the majority of such options do not provide an easy … Incentivized Helpful? Victor Arana IT Manager Chose VMware vCenter I've selected VMware vCenter Server among the other Virtual Server solutions because it reduces the amount of time and effort to run and set up maintenance tasks, create hosts and back them up. Replication is so easy when you have a second vCenter Server linked remotely that … Incentivized Helpful?

Best Alternatives
	NinjaOne	VMware vCenter
Small Businesses	Avast CloudCare Score 10.0 out of 10	NinjaOne Score 9.0 out of 10
Medium-sized Companies	KACE Systems Management Appliance Score 8.5 out of 10	NinjaOne Score 9.0 out of 10
Enterprises	KACE Systems Management Appliance Score 8.5 out of 10	Microsoft System Center Score 8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	NinjaOne	VMware vCenter
Likelihood to Recommend	9.3 (0 ratings)	8.3 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	9.0 (0 ratings)
Usability	9.3 (0 ratings)	7.8 (0 ratings)
Availability	8.0 (0 ratings)	- (0 ratings)
Performance	8.0 (0 ratings)	- (0 ratings)
Support Rating	1.0 (0 ratings)	9.0 (0 ratings)
In-Person Training	10.0 (0 ratings)	- (0 ratings)
Online Training	10.0 (0 ratings)	- (0 ratings)
Implementation Rating	1.0 (0 ratings)	9.0 (0 ratings)
Configurability	1.0 (0 ratings)	- (0 ratings)
Ease of integration	1.0 (0 ratings)	- (0 ratings)
Product Scalability	8.0 (0 ratings)	- (0 ratings)

User Testimonials
	NinjaOne	VMware vCenter
Likelihood to Recommend	NinjaOne is great for a comprehensive inventory management as well as a supurb RMM; it's far and away a much greater platform than ones that I"ve used in the past (I've been working for years in MSP organizations). Patch management is the second of the "one, two punch" that NinjaOne provides for our organization. It is outstanding at tracking and enforcing patch mangement, which is great for our security footprint as well as for our compliance goals. Incentivized Verified User Anonymous Read full review	VMware vCenter Server is suited for pretty much any environment using virtual servers. It allows a centralized management view of the virtual servers and the physical servers that the virtual servers run on. There are so many things that VMware vCenter Server can do, including large Enterprise options that are cost-prohibitive for most organizations. Incentivized Verified User Anonymous Read full review
Pros	Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems. Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy. OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up. Support: NinjaOne support is always very prompt and helpful. Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne. Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own. Incentivized Michael Kerzner Service Delivery manager Read full review	First and foremost, it provides a platform for us to virtualize our servers and it does it very well. Having the ability to spin up a new server from a template in a matter of seconds is amazing and saves precious time and resources. VMware vCenter Server also provides the ability to view performance & statistical data that assists my team in balancing our host environment. Leveraging the vMotion functionality, we can quickly move VMs from one host to another for maintenance purposes, etc... VMware vCenter Server also make it easy to add / modify hardware configurations within the VMs setup. Adding RAM, hard drive space, processor cores, etc...is as easy as it gets. VMware vCenter Server makes it easy to backup and restore a VM from the console. You can quickly create a backup of any VM and store it during upgrades, etc...for easy roll backs. Incentivized Joe Spradlin IT Manager Read full review
Cons	NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices. I would like it if NinjaOne also provided an MDM solution. It would be nice is NinjaOne could integrate a PAM solution as well. Incentivized Brett Carson Director of IT Read full review	I still am not happy with the web interface. While convenient in that I can access vCenter from anywhere I have a browser connection, It feels slower than the thick client and if I'm doing anything that takes longer than a few minutes, I'll always opt for the thick client. Incentivized Greg Goss SQL Database and Business Intelligence Manager Read full review
Likelihood to Renew	I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable. Incentivized SG Sergio Galvez IT Manager Read full review	We are very dependent on this software, it has become a much needed tool to perform the daily tasks that are required to maintain the virtual server environment. VMware has become very pricey over the years, so we are looking for alternatives for cost savings strategy, but nothing has been found to be on par to what we are currently using Incentivized Rick Lupton Systems Programmer Analyst Read full review
Usability	Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business. Incentivized Steve Ricketts Director Of Technical Services Read full review	I work with vCenter for 10+ years and i love it. I can find my way around and can help building and expanding the platform. It is easy to use and there are a lot good communities for the extra support when needed. Even the Homelab community is of great value. Incentivized Verified User Anonymous Read full review
Reliability and Availability	Availability is very good Incentivized Kevin Brant Service Desk Engineer Read full review	No answers on this topic
Performance	The software loads quickly for the most part Incentivized Kevin Brant Service Desk Engineer Read full review	No answers on this topic
Support Rating	Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow. Incentivized DS DAVID Sulkes IT DIR Read full review	VMware support has always been fantastic and they have been invaluable in solving tougher issues that have been run into. Most of the time, any oddities encountered are fixed by available updates. This can be deduced by support quickly with logs within vCenter. We have not run into something yet that support was unable to help with. They either have a solution already, or they are able to find one quickly. Incentivized Adam Friedli Support Analyst Level 2 Read full review
In-Person Training	Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help. Incentivized Kevin Brant Service Desk Engineer Read full review	No answers on this topic
Online Training	It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use. Incentivized Kevin Brant Service Desk Engineer Read full review	No answers on this topic
Implementation Rating	Use of Organizations and locations Incentivized Verified User Anonymous Read full review	Since moving away from the Windows Server hosting the vCenter application and instead using a virtual appliance, it has become much easier to implement and deploy the new versions. We can easily create a snapshot or clone of the vCenter vApp to ensure any problems encountered during the upgrade can be mitigated with a fall back to the old version to prevent unscheduled downtime. Incentivized Rick Lupton Systems Programmer Analyst Read full review
Alternatives Considered	We found NinjaOne far more user friendly and less resource heavy than VSA. Our overall experience was greatly improved from VSA as we experienced many recurring issues with the agents. Additionally, NinjaOne was far more cost effective per endpoint and provided similar, or greater features than VSA. Atera was briefly considered, but it seemed to be more of a 'jack of all trades' app that didn't suit our specific use cases. Incentivized Verified User Anonymous Read full review	vCenter is much more complete as a solution than other products that I have looked at and it works very well for our environment. vCenter is very easy to configure and does not have the unnecessary steps to set up and configure. Also, the different storage vendor support makes it easy to configure and maintain without having to use separate applications or consoles. Incentivized Manfred B. Zysk Network and Systems Administrator Read full review
Scalability	Overall the software is very reliable Incentivized Kevin Brant Service Desk Engineer Read full review	No answers on this topic
Return on Investment	Allowed us to use our full IT staff in remote offices to troubleshoot The quick site response times helps reduce the time spent trying to find, connect, and fix systems The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world. Incentivized Verified User Anonymous Read full review	Significantly reduced the number of standalone control system servers on site Allowed scaling up of existing systems and migrating other systems onto new infrastructure without additional hardware outlay The initial licensing and hardware purchase cost was high, however will pay off by the reduction in hardware costs required for planned systems Incentivized AR Adam Radics Production Data Systems Superintendent Read full review
ScreenShots	NinjaOne Screenshots