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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nmap

    Score8.7 out of 10
    N/ANmap is a free, open source network discovery, mapper, and security auditing software. Its core features include port scanning identifying unknown devices, testing for security vulnerabilities, and identifying network issues.

    $49,980

    one-time fee

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    NmapZoho Assist
    Editions & Modules
    Nmap OEM Small/Startup Company Redistribution License - Quarterly Term Maintenance Fee
    $7,980
    Every Three Months per license
    Nmap OEM Mid-Sized Company Redistribution License - Quarterly Term Maintenance Fee
    $11,980
    Every Three Months per license
    Nmap OEM Enterprise Redistribution License - Quarterly Term Maintenance Fee
    $13,980
    Every Three Months per license
    Nmap OEM Small/Startup Company Redistribution License - Annual Maintenance Fee
    $14,980
    per year per license
    Nmap OEM Mid-Sized Company Redistribution License - Annual Maintenance Fee
    $19,980
    per year per license
    Nmap OEM Enterprise Redistribution License - Annual Maintenance Fee
    $23,980
    per year per license
    Nmap OEM Small/Startup Company Redistribution License - Perpetual License
    $49,980
    one-time fee per license
    Nmap OEM Small/Startup Company Redistribution License - 5 year prepay Maintenance Fee
    $59,920
    Every Five Years per license
    Nmap OEM Mid-Sized Company Redistribution License - 5 year prepay Maintenance Fee
    $79,920
    Every Five Years per license
    Nmap OEM Mid-Sized Company Redistribution License - Perpetual License
    $79,980
    one-time fee per license
    Nmap OEM Enterprise Redistribution License - 5 year prepay Maintenance Fee
    $95,920
    Every Five Years per license
    Nmap OEM Enterprise Redistribution License - Perpetual License
    $98,980
    one-time fee per license
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    NmapZoho Assist
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAll perpetual licenses include a six-month trial period during which you can cancel for any reason and receive a full refund of all money paid (including maintenance). The term license is only a 3-month commitment and cal also be terminated with full refund during the first 30 days of the initial quarter.—
    More Pricing Information
    Features
    NmapZoho Assist
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Nmap and Zoho Assist
    Feature
    Nmap
    5.3
    17 Ratings
    40% below category average
    Zoho Assist
    -
    Ratings
    Automated network device discovery5.011 Ratings00 Ratings
    Network monitoring10.012 Ratings00 Ratings
    Baseline threshold calculation9.06 Ratings00 Ratings
    Alerts3.04 Ratings00 Ratings
    Network capacity planning6.07 Ratings00 Ratings
    Packet capture analysis2.07 Ratings00 Ratings
    Network mapping10.016 Ratings00 Ratings
    Customizable reports1.010 Ratings00 Ratings
    Wireless infrastructure monitoring2.08 Ratings00 Ratings
    Hardware health monitoring5.06 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Nmap and Zoho Assist
    Feature
    Nmap
    -
    Ratings
    Zoho Assist
    8.0
    24 Ratings
    1% above category average
    Screen sharing00 Ratings8.822 Ratings
    File transfer00 Ratings8.123 Ratings
    Instant message00 Ratings8.322 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.02 Ratings
    Access to sleeping/powered-off computers00 Ratings7.620 Ratings
    Over-the-Internet remote session00 Ratings8.823 Ratings
    Initiate remote control from mobile00 Ratings7.414 Ratings
    Remote management of servers & workstations00 Ratings9.019 Ratings
    Remote Active Directory® management00 Ratings4.43 Ratings
    Centralized management dashboard00 Ratings8.418 Ratings
    Session record00 Ratings8.515 Ratings
    Annotations00 Ratings7.613 Ratings
    Monitoring and Alerts00 Ratings7.14 Ratings
    Multi-platform remote control00 Ratings8.616 Ratings
    Best Alternatives
    NmapZoho Assist
    Small Businesses
    Auvik
    Score8.8 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    PingPlotter
    Score9 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NmapZoho Assist
    Likelihood to Recommend
    10.0
    (18 ratings)
    8.7
    (24 ratings)
    Usability
    10.0
    (1 ratings)
    8.7
    (14 ratings)
    Support Rating
    8.4
    (7 ratings)
    9.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    NmapZoho Assist
    Likelihood to Recommend
    Open Source
    If you're a sysadmin, or anyone who's had to deploy network services, you've almost certainly had to use Nmap at some point or other. Need to see what devices are on your LAN? Nmap can tell you that. Want to check which ports your web server has open to the internet? Nmap is your friend.
    Nmap is a powerful command-line tool and has many options that require some reading of documentation to get the best out of (although generally straightforward). If the thought of working at the command-line scares you (presumably not if you're reading this review), then you may want a much simpler tool, or at least check out Zenmap GUI.
    Incentivized
    Read full review
    Zoho
    If you have many remote users in challenging-to-access locations and they use multiple platforms (Windows, Mac, Linux), Zoho Assist is the solution. If you have a limited budget, you'll like Zoho Assist pricing. If you have a large team of IT technicians, you'll appreciate Zoho Assist's concurrent usage licensing.
    Incentivized
    Read full review
    Pros
    Open Source
    • NMap provides a very fast and a very thorough network "sweep" that allows you to quickly map out exactly what's on your network.
    • NMap is highly configurable. The "canned" choices are very good in most instances, but using various switches and options, you can create a very specific scan and get exactly the results you're looking for.
    • NMap is easy to use. Even a new administrator will be able to use the graphical version (Zenmap) with efficiency right away.
    Incentivized
    Read full review
    Zoho
    • One user's computer screen is black, no task bar and start button, after system crush, Unattended Access help me remote control it and use tools under quick Launch to change system settings and created new account for the user, so she can work few hours later.
    • One user computer need help vpn setup but it is not on Unattended Access list, so I create a temporarily Remote Support session, send the link to him by WhatsApp, after he download and install agent, I can connect and remote control it.
    • Sometimes user computer has randomly happening issue, I will connect it by Zoho Assist, record the remote screen, then will catch the issue and know it's triggered
    • sometimes I use video chat as a meeting tool with users
    • The file transfer by web client is useful for me, most of time is to upload files into user computer when it is not able to access our network drive
    Incentivized
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    Cons
    Open Source
    • The GUI version on Nmap could use some improvement with the options that are available to do scans. For example, they could make it easier to select options for the different types of scanning for people who are beginners
    • There are no abilities to schedule a scan in the Nmap tool.
    • An intensive scan sometimes takes too much time to complete.
    Incentivized
    Read full review
    Zoho
    • Instructions to the tech and the person receiving support could be more clear.
    • Providing mobile support is still a bit clunky. Interacting with the user's device on the other end is not totally functional.
    • It would be nice to have a PC app to use instead of accessing via the browser.
    Incentivized
    Read full review
    Usability
    Open Source
    Nmap uses are very practical and I don't think there is a better tools for what Nmap does. It is open-sources that therefore there is no cost to use it. It offers a number of benefits, including but not limited to network mapping, port scanning and more. It is very reliable as a network scanning tool.
    Incentivized
    Read full review
    Zoho
    Zoho Assist has proven to be a highly effective and reliable tool that I use on a daily basis. While the "wake up" feature occasionally fails to respond, this seems more likely due to network connectivity issues rather than a flaw in Zoho Assist itself. On rare occasions, the unattended access installation doesn't appear on the administrator's dashboard, which could potentially be caused by firewall restrictions rather than a problem with the software. Aside from these minor and infrequent issues, the platform has consistently performed well and has become an essential part of my workflow.
    Incentivized
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    Support Rating
    Open Source
    There is a very large support community and a robust selection of add-ons and scripts. Once you get the use down this is one of the most powerful tools and you can find anything you are looking for as far as examples on the web. While not having official support its not lacking by any means.
    Incentivized
    Read full review
    Zoho
    Support is terrible. Quick to initially respond with the boilerplate "The information provided by you should be sufficient for my development team to analyse this further. I shall also write back to you as soon as I get an update from them on this
    regard." And then you will hear nothing more from them. Chase further and you'll get stock responses such as "Our development team are still looking into this," etc.
    Read full review
    Implementation Rating
    Open Source
    No answers on this topic
    Zoho
    Make it easier to deploy mulitple agents for different departments.
    Incentivized
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    Alternatives Considered
    Open Source
    Alternatives to Nmap (other IP scanners) are often much more limited in what they can do; They often only allow you to scan a specific subset of ports or a limited number of IP addresses in one command. Nmap is unrestricted in that regard. What makes Nmap stand out above the rest, is the complete network analysis package you get with it. It allows IP scanner, network deep-dives, hardware analysis, vulnerability analysis, encryption detailing, and so much more, in one free application
    Incentivized
    Read full review
    Zoho
    The value for Zoho Assist and the functionality is superior to what is now known as LogMeIn Resolve. I knew it before as Goto Assist. My decision to try out and ultimately purchase Zoho Assist has been a great one for my business. I am glad I heard about Zoho Assist and will continue using them for years to come.
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Nmap with Wireshark is free, so it's been a great combo team to gather info and test.
    • It's allowed us to avoid fines from false positives and to fix actual issues ourselves.
    • Great for finding hosts, helps keep the network secure.
    Incentivized
    Read full review
    Zoho
    • Zoho Assist helped in managing our files and records even if ours is not an Enterprise version.
    • Connectivity is maintained despite having faced some latency issues, thus allowing us to save more time and money.
    • Low maintenance costs, since Zoho Assist is cloud-based
    Incentivized
    Read full review
    ScreenShots

    Zoho Assist Screenshots

    Screenshot of On-demand Remote SupportScreenshot of Browser-based Remote SupportScreenshot of Unattended Access to remote computersScreenshot of Detailed Analytics