What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3 out of 100
Based on 4 reviews and ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 29 reviews and ratings
Feature Set Ratings
- Norada Solve360 ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, Customization, Security, Social CRM
- Vtiger ranks higher in 3 feature sets: Marketing Automation, CRM Project Management, CRM Reporting & Analytics
Sales Force Automation

7.8
Norada Solve360
78%

7.6
Vtiger
76%
Norada Solve360 ranks higher in 7/9 features
Norada Solve360 ranks higher in 7/9 features
Customer data management / contact management

9.0
90%
1 Rating

8.3
83%
7 Ratings
Workflow management

7.0
70%
1 Rating

6.7
67%
7 Ratings
Territory management

8.0
80%
1 Rating

N/A
0 Ratings
Opportunity management

6.0
60%
1 Rating

6.7
67%
7 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating

7.5
75%
7 Ratings
Contract management

9.0
90%
1 Rating

7.0
70%
5 Ratings
Quote & order management

5.0
50%
1 Rating

7.4
74%
5 Ratings
Interaction tracking

10.0
100%
1 Rating

9.6
96%
5 Ratings
Channel / partner relationship management

8.0
80%
1 Rating

N/A
0 Ratings
Customer Service & Support

8.7
Norada Solve360
87%

8.5
Vtiger
85%
Norada Solve360 ranks higher in 2/3 features
Norada Solve360 ranks higher in 2/3 features
Case management

7.0
70%
1 Rating

8.0
80%
5 Ratings
Call center management

10.0
100%
1 Rating

N/A
0 Ratings
Help desk management

9.0
90%
1 Rating

9.0
90%
5 Ratings
Marketing Automation

6.0
Norada Solve360
60%

9.5
Vtiger
95%
Vtiger ranks higher in 2/2 features
Vtiger ranks higher in 2/2 features
Lead management

7.0
70%
1 Rating

9.4
94%
5 Ratings
Email marketing

5.0
50%
1 Rating

9.6
96%
5 Ratings
CRM Project Management

7.5
Norada Solve360
75%

8.7
Vtiger
87%
Vtiger ranks higher in 3/3 features
Vtiger ranks higher in 3/3 features
Task management

8.0
80%
1 Rating

8.0
80%
5 Ratings
Billing and invoicing management

7.0
70%
1 Rating

9.2
92%
6 Ratings
Reporting

N/A
0 Ratings

9.0
90%
6 Ratings
CRM Reporting & Analytics

9.0
Norada Solve360
90%

9.5
Vtiger
95%
Vtiger ranks higher in 3/3 features
Vtiger ranks higher in 3/3 features
Forecasting

9.0
90%
1 Rating

9.0
90%
5 Ratings
Pipeline visualization

10.0
100%
1 Rating

10.0
100%
5 Ratings
Customizable reports

8.0
80%
1 Rating

9.6
96%
6 Ratings
Customization

9.5
Norada Solve360
95%

7.8
Vtiger
78%
Norada Solve360 ranks higher in 4/4 features
Norada Solve360 ranks higher in 4/4 features
Custom fields

10.0
100%
1 Rating

7.8
78%
7 Ratings
Custom objects

10.0
100%
1 Rating

8.4
84%
6 Ratings
Scripting environment

8.0
80%
1 Rating

N/A
0 Ratings
API for custom integration

10.0
100%
1 Rating

7.2
72%
5 Ratings
Security

10.0
Norada Solve360
100%

8.5
Vtiger
85%
Norada Solve360 ranks higher in 2/2 features
Norada Solve360 ranks higher in 2/2 features
Single sign-on capability

10.0
100%
1 Rating

N/A
0 Ratings
Role-based user permissions

10.0
100%
1 Rating

8.5
85%
7 Ratings
Social CRM

8.0
Norada Solve360
80%

6.0
Vtiger
60%
Norada Solve360 ranks higher in 2/2 features
Norada Solve360 ranks higher in 2/2 features
Social data

8.0
80%
1 Rating

N/A
0 Ratings
Social engagement

8.0
80%
1 Rating

6.0
60%
4 Ratings
Platform

Norada Solve360
Feature Set Not Supported
N/A

5.0
Vtiger
50%
Vtiger ranks higher in 1/1 features
Vtiger ranks higher in 1/1 features
Mobile access

N/A
0 Ratings

5.0
50%
5 Ratings
Attribute Ratings
- Vtiger is rated higher in 1 area: Likelihood to Recommend
- Norada Solve360 and Vtiger are tied in 1 area: Support Rating
Likelihood to Recommend

7.0
Norada Solve360
70%
1 Rating

7.5
Vtiger
75%
7 Ratings
Support Rating

9.0
Norada Solve360
90%
2 Ratings

9.0
Vtiger
90%
2 Ratings
Likelihood to Recommend
Norada Solve360
If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Project Manager
Baltic4youMarketing and Advertising, 1-10 employees
Vtiger
vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
Sr. Account Manager and Marketing Manager
Compass IT Compliance, LLCComputer & Network Security, 11-50 employees
Pros
Norada Solve360
- Contact database.
- Integrated communications and communication history across projects.
- Task lists and objectives.
Project Manager
Baltic4youMarketing and Advertising, 1-10 employees
Vtiger
- User-friendly interface.
- Reliable tracking system and alerts to maintain overall control of the proceses.
- Meets all the needs of the average company.
Inbound Leads Team Lead
GB Advisors, Inc.Computer Software, 11-50 employees
Cons
Norada Solve360
- More advanced filters for tasks.
- More advanced project organization elements.
Project Manager
Baltic4youMarketing and Advertising, 1-10 employees
Vtiger
- Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
- It's still very simple. There is room for improvement with the setup of the admin panel.
- The dropdowns function funny when scrolled down. It's picky but it's frustrating.
- The search function could be improved.
Marketing Analytics & Sales Planner
PositecMarketing and Advertising, 1001-5000 employees
Pricing Details
Norada Solve360
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
$39 per month
Norada Solve360 Editions & Modules
—
Additional Pricing Details
—Vtiger
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10
Starting Price
$28 per month per user
Vtiger Editions & Modules
Edition
One Professional - Standard | $421 |
---|---|
One Enterprise - Standard | $581 |
One Professional - Single App | $281 |
One Enterprise - Single App | $421 |
- per month per user
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.Support Rating
Norada Solve360
Norada Solve360 9.0
Based on 2 answers
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Project Manager
Baltic4youMarketing and Advertising, 1-10 employees
Vtiger
Vtiger 9.0
Based on 2 answers
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Consultant
mylocal.org.ukInformation Technology and Services, 1-10 employees
Alternatives Considered
Norada Solve360
No answers on this topic
Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating

Verified User
General Manager in Engineering
Electrical/Electronic Manufacturing Company, 1-10 employeesReturn on Investment
Norada Solve360
- Easy to keep track of client needs.
- Easy to work in a team with the same client base.
- Easy to organize work.
Project Manager
Baltic4youMarketing and Advertising, 1-10 employees
Vtiger
- Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
- Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
- Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
Sr. Account Manager and Marketing Manager
Compass IT Compliance, LLCComputer & Network Security, 11-50 employees