What users are saying about
23 Ratings
2 Ratings
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Score 8 out of 100
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Norada Solve360
7.8
Vtiger
7.7
Customer data management / contact management
Norada Solve360
9.0
Vtiger
8.5
Workflow management
Norada Solve360
7.0
Vtiger
6.8
Territory management
Norada Solve360
8.0
Vtiger
Opportunity management
Norada Solve360
6.0
Vtiger
6.9
Integration with email client (e.g., Outlook or Gmail)
Norada Solve360
8.0
Vtiger
7.3
Contract management
Norada Solve360
9.0
Vtiger
7.4
Quote & order management
Norada Solve360
5.0
Vtiger
7.9
Interaction tracking
Norada Solve360
10.0
Vtiger
9.4
Channel / partner relationship management
Norada Solve360
8.0
Vtiger

Customer Service & Support

Norada Solve360
8.7
Vtiger
7.7
Case management
Norada Solve360
7.0
Vtiger
7.3
Call center management
Norada Solve360
10.0
Vtiger
Help desk management
Norada Solve360
9.0
Vtiger
8.1

Marketing Automation

Norada Solve360
6.0
Vtiger
9.1
Lead management
Norada Solve360
7.0
Vtiger
8.8
Email marketing
Norada Solve360
5.0
Vtiger
9.4

CRM Project Management

Norada Solve360
7.5
Vtiger
8.8
Task management
Norada Solve360
8.0
Vtiger
8.0
Billing and invoicing management
Norada Solve360
7.0
Vtiger
9.3
Reporting
Norada Solve360
Vtiger
9.0

CRM Reporting & Analytics

Norada Solve360
9.0
Vtiger
9.5
Forecasting
Norada Solve360
9.0
Vtiger
8.9
Pipeline visualization
Norada Solve360
10.0
Vtiger
10.0
Customizable reports
Norada Solve360
8.0
Vtiger
9.5

Customization

Norada Solve360
9.5
Vtiger
7.9
Custom fields
Norada Solve360
10.0
Vtiger
7.8
Custom objects
Norada Solve360
10.0
Vtiger
8.7
Scripting environment
Norada Solve360
8.0
Vtiger
API for custom integration
Norada Solve360
10.0
Vtiger
7.4

Security

Norada Solve360
10.0
Vtiger
8.7
Single sign-on capability
Norada Solve360
10.0
Vtiger
Role-based user permissions
Norada Solve360
10.0
Vtiger
8.7

Social CRM

Norada Solve360
8.0
Vtiger
5.9
Social data
Norada Solve360
8.0
Vtiger
Social engagement
Norada Solve360
8.0
Vtiger
5.9

Platform

Norada Solve360
Vtiger
5.7
Mobile access
Norada Solve360
Vtiger
5.7

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 1 answer
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

Norada Solve360

No answers on this topic

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Norada Solve360 Editions & Modules

Additional Pricing Details

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Likelihood to Recommend

Norada Solve360
7.0
Vtiger
7.6

Support Rating

Norada Solve360
9.0
Vtiger
9.0

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