What users are saying about
29 Ratings
4 Ratings
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Score 3 out of 100
29 Ratings
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Score 7.3 out of 100

Feature Set Ratings

  • Norada Solve360 ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, Customization, Security, Social CRM
  • Vtiger ranks higher in 3 feature sets: Marketing Automation, CRM Project Management, CRM Reporting & Analytics

Sales Force Automation

7.8

Norada Solve360

78%
7.6

Vtiger

76%
Norada Solve360 ranks higher in 7/9 features

Customer data management / contact management

9.0
90%
1 Rating
8.3
83%
7 Ratings

Workflow management

7.0
70%
1 Rating
6.7
67%
7 Ratings

Territory management

8.0
80%
1 Rating
N/A
0 Ratings

Opportunity management

6.0
60%
1 Rating
6.7
67%
7 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
7.5
75%
7 Ratings

Contract management

9.0
90%
1 Rating
7.0
70%
5 Ratings

Quote & order management

5.0
50%
1 Rating
7.4
74%
5 Ratings

Interaction tracking

10.0
100%
1 Rating
9.6
96%
5 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
N/A
0 Ratings

Customer Service & Support

8.7

Norada Solve360

87%
8.5

Vtiger

85%
Norada Solve360 ranks higher in 2/3 features

Case management

7.0
70%
1 Rating
8.0
80%
5 Ratings

Call center management

10.0
100%
1 Rating
N/A
0 Ratings

Help desk management

9.0
90%
1 Rating
9.0
90%
5 Ratings

Marketing Automation

6.0

Norada Solve360

60%
9.5

Vtiger

95%
Vtiger ranks higher in 2/2 features

Lead management

7.0
70%
1 Rating
9.4
94%
5 Ratings

Email marketing

5.0
50%
1 Rating
9.6
96%
5 Ratings

CRM Project Management

7.5

Norada Solve360

75%
8.7

Vtiger

87%
Vtiger ranks higher in 3/3 features

Task management

8.0
80%
1 Rating
8.0
80%
5 Ratings

Billing and invoicing management

7.0
70%
1 Rating
9.2
92%
6 Ratings

Reporting

N/A
0 Ratings
9.0
90%
6 Ratings

CRM Reporting & Analytics

9.0

Norada Solve360

90%
9.5

Vtiger

95%
Vtiger ranks higher in 3/3 features

Forecasting

9.0
90%
1 Rating
9.0
90%
5 Ratings

Pipeline visualization

10.0
100%
1 Rating
10.0
100%
5 Ratings

Customizable reports

8.0
80%
1 Rating
9.6
96%
6 Ratings

Customization

9.5

Norada Solve360

95%
7.8

Vtiger

78%
Norada Solve360 ranks higher in 4/4 features

Custom fields

10.0
100%
1 Rating
7.8
78%
7 Ratings

Custom objects

10.0
100%
1 Rating
8.4
84%
6 Ratings

Scripting environment

8.0
80%
1 Rating
N/A
0 Ratings

API for custom integration

10.0
100%
1 Rating
7.2
72%
5 Ratings

Security

10.0

Norada Solve360

100%
8.5

Vtiger

85%
Norada Solve360 ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
N/A
0 Ratings

Role-based user permissions

10.0
100%
1 Rating
8.5
85%
7 Ratings

Social CRM

8.0

Norada Solve360

80%
6.0

Vtiger

60%
Norada Solve360 ranks higher in 2/2 features

Social data

8.0
80%
1 Rating
N/A
0 Ratings

Social engagement

8.0
80%
1 Rating
6.0
60%
4 Ratings

Platform

Norada Solve360

Feature Set Not Supported
N/A
5.0

Vtiger

50%
Vtiger ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
5.0
50%
5 Ratings

Attribute Ratings

  • Vtiger is rated higher in 1 area: Likelihood to Recommend
  • Norada Solve360 and Vtiger are tied in 1 area: Support Rating

Likelihood to Recommend

7.0

Norada Solve360

70%
1 Rating
7.5

Vtiger

75%
7 Ratings

Support Rating

9.0

Norada Solve360

90%
2 Ratings
9.0

Vtiger

90%
2 Ratings

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Vtiger

vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
Geoff Yeagley | TrustRadius Reviewer

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Vtiger

  • User-friendly interface.
  • Reliable tracking system and alerts to maintain overall control of the proceses.
  • Meets all the needs of the average company.
Nomar Norono | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

$39 per month

Norada Solve360 Editions & Modules

Additional Pricing Details

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10

Starting Price

$28 per month per user

Vtiger Editions & Modules

Edition
One Professional - Standard$421
One Enterprise - Standard$581
One Professional - Single App$281
One Enterprise - Single App$421
  1. per month per user
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 2 answers
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Vtiger

Vtiger 9.0
Based on 2 answers
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

Norada Solve360

No answers on this topic

Vtiger

VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
Anonymous | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Vtiger

  • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
  • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
  • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
Geoff Yeagley | TrustRadius Reviewer

Screenshots

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