Norada Solve360 vs. Zoho CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Norada Solve360
Score 3.9 out of 10
N/A
N/A
$39
per month
Zoho CRM
Score 8.3 out of 10
N/A
Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.
$14
per month
Pricing
Norada Solve360Zoho CRM
Editions & Modules
No answers on this topic
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
Offerings
Pricing Offerings
Norada Solve360Zoho CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$14 /user/month
Additional Details
More Pricing Information
Community Pulse
Norada Solve360Zoho CRM
Top Pros
Top Cons
Features
Norada Solve360Zoho CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Norada Solve360
7.8
1 Ratings
2% above category average
Zoho CRM
7.9
271 Ratings
3% above category average
Customer data management / contact management9.01 Ratings8.3263 Ratings
Workflow management7.01 Ratings8.0250 Ratings
Territory management8.01 Ratings7.5185 Ratings
Opportunity management6.01 Ratings8.3238 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings7.8236 Ratings
Contract management9.01 Ratings7.8190 Ratings
Quote & order management5.01 Ratings7.7189 Ratings
Interaction tracking10.01 Ratings8.1234 Ratings
Channel / partner relationship management8.01 Ratings7.7180 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Norada Solve360
8.7
1 Ratings
15% above category average
Zoho CRM
7.1
208 Ratings
5% below category average
Case management7.01 Ratings7.3201 Ratings
Call center management10.01 Ratings6.9163 Ratings
Help desk management9.01 Ratings7.2181 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Norada Solve360
6.0
1 Ratings
23% below category average
Zoho CRM
8.2
250 Ratings
9% above category average
Lead management7.01 Ratings8.3245 Ratings
Email marketing5.01 Ratings8.1208 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Norada Solve360
7.5
1 Ratings
1% below category average
Zoho CRM
8.0
249 Ratings
6% above category average
Task management8.01 Ratings8.1235 Ratings
Billing and invoicing management7.01 Ratings7.8170 Ratings
Reporting00 Ratings7.9228 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Norada Solve360
9.0
1 Ratings
17% above category average
Zoho CRM
7.9
243 Ratings
4% above category average
Forecasting9.01 Ratings7.7205 Ratings
Pipeline visualization10.01 Ratings8.0221 Ratings
Customizable reports8.01 Ratings8.1234 Ratings
Customization
Comparison of Customization features of Product A and Product B
Norada Solve360
9.5
1 Ratings
23% above category average
Zoho CRM
8.0
262 Ratings
5% above category average
Custom fields10.01 Ratings8.4260 Ratings
Custom objects10.01 Ratings8.1207 Ratings
Scripting environment8.01 Ratings7.5168 Ratings
API for custom integration10.01 Ratings7.9190 Ratings
Security
Comparison of Security features of Product A and Product B
Norada Solve360
10.0
1 Ratings
18% above category average
Zoho CRM
8.6
250 Ratings
3% above category average
Single sign-on capability10.01 Ratings8.6217 Ratings
Role-based user permissions10.01 Ratings8.6245 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Norada Solve360
8.0
1 Ratings
10% above category average
Zoho CRM
8.2
157 Ratings
12% above category average
Social data8.01 Ratings8.2156 Ratings
Social engagement8.01 Ratings8.1148 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Norada Solve360
-
Ratings
Zoho CRM
7.6
198 Ratings
6% above category average
Marketing automation00 Ratings7.8195 Ratings
Compensation management00 Ratings7.5129 Ratings
Platform
Comparison of Platform features of Product A and Product B
Norada Solve360
-
Ratings
Zoho CRM
7.7
217 Ratings
3% above category average
Mobile access00 Ratings7.7217 Ratings
Best Alternatives
Norada Solve360Zoho CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Norada Solve360Zoho CRM
Likelihood to Recommend
7.0
(1 ratings)
8.5
(295 ratings)
Likelihood to Renew
-
(0 ratings)
4.2
(33 ratings)
Usability
-
(0 ratings)
8.3
(168 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
9.0
(1 ratings)
5.8
(65 ratings)
In-Person Training
-
(0 ratings)
8.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(5 ratings)
Implementation Rating
-
(0 ratings)
7.3
(10 ratings)
Configurability
-
(0 ratings)
8.1
(110 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.5
(21 ratings)
Ease of integration
-
(0 ratings)
7.2
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
8.3
(7 ratings)
Vendor post-sale
-
(0 ratings)
9.6
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.2
(2 ratings)
User Testimonials
Norada Solve360Zoho CRM
Likelihood to Recommend
Norada
If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Read full review
Zoho
We searched different CRM platforms and noticed that ZOHO was well-priced, but some reviews said it didn't support forms well. IN our case, we already had forms on our wp site, so we did not need to use that aspect. instead, we used an integrator, so I don't have a review on that aspect of the CRM as we're not using that feature. This works for our company, so we are not using the standard automation with zoho forms
Read full review
Pros
Norada
  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Read full review
Zoho
  • Zoho CRM has so much space to capture lots of information.
  • Zoho CRM can be customized for your organization's needs.
  • Zoho CRM is great for running reports to help make business decisions.
  • We love all the different dashboards we can create.
Read full review
Cons
Norada
  • More advanced filters for tasks.
  • More advanced project organization elements.
Read full review
Zoho
  • requires an initial input of information about a potential client - this would be better if it auto-filled with the quote request's information
  • can be a bit confusing navigating the stages of a potential sale, but not too bad
  • a tab or link to all open sales quotes would be nice
Read full review
Likelihood to Renew
Norada
No answers on this topic
Zoho
Zoho has been a wonderful tool for us for several years and there is so much more we can do with it. New features are released often which give a team like us the option to further fine tune our business process management techniques. I honestly couldn't imagine running our business not on Zoho.
Read full review
Usability
Norada
No answers on this topic
Zoho
The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
Read full review
Support Rating
Norada
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Read full review
Zoho
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
Read full review
In-Person Training
Norada
No answers on this topic
Zoho
It was harder to learn when there were mostly real estate users in the room. We are sales solely.
Read full review
Online Training
Norada
No answers on this topic
Zoho
Online training is tough, but Zoho and their partners do a good job of explaining things.
Read full review
Implementation Rating
Norada
No answers on this topic
Zoho
When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
Read full review
Alternatives Considered
Norada
No answers on this topic
Zoho
Zoho is the only product we have used. Our company is fairly new and before purchasing Zoho a few years ago, client files were only saved and looked at through our company server. Because of how great Zoho has been, we have never considered looking for another product because there really is no need
Read full review
Contract Terms and Pricing Model
Norada
No answers on this topic
Zoho
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
Read full review
Professional Services
Norada
No answers on this topic
Zoho
In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
Read full review
Return on Investment
Norada
  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Read full review
Zoho
  • Zoho CRM has cut in half the time it would take to derive data via its reporting tool
  • Sharing information within the business is extremely easy and is another time saver
  • Company revenue growth 10-12% YoY due to forecasting models provided by Zoho
Read full review
ScreenShots

Zoho CRM Screenshots

Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.