NordLayer vs. SAP Customer Data Solutions vs. WSO2 Identity Platform

Bypassed Geo-Restricted Access

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It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions

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If your systems are using standard authentication models then it is well suited. OpenID Connect, SAML 2.0 etc are all supported.

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• Easy to use
• Simple user interface desgin
• Support many VPN protocol
• Fast and reliable connection

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• The CIAM solution offers a single point of collections for registered users, streamlined on all websites configured
• Social access is made easy since it's handled directly by the CIAM and supports more than 50 social networks
• GDPR and similar laws are handled out-of-the-box

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• It's open source so is highly configurable
• WSO2 provides their own paid support which is an essential add-on
• Implementation is straightforward and conforms to all major standards

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• The browser plugin needs some work, or some research about what browser/OS restrictions may limit its functionality. Ours does not work at all even after contacting support so we do not use it
• Toast/Windows notifications scheduled or deployed through admin center would be amazing. The ability to remind a user who has been disconnected for X hours would be a great feature

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• I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
• integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.

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• Overall, the product works well but does take time and effort to implement in highly complex environments. However, I do not believe this is unique to WS02.

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We use SAP CDC since it was Gigya and not a SAP solution. In these years, we only lost one customer, all others are happy with this solution and how we integrate it.

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We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.

I don't have personal experience or the capability to rate specific software's availability. SAP Customer Data Solutions' availability can vary depending on factors like the implementation, infrastructure, and maintenance by the organization using it. To assess its availability, it's best to refer to performance data and user feedback within the specific organization.

There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.

We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.

because it was made directly in the company

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They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.

There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning

In terms of functionality, features, security and device management, NordLayer beats all other competitors we tested by a longshot. The backend of NordLayer is user friendly and simple. The new Cloud Firewall feature is great and allows for an added layer on top of our device firewalls, many other VPNs have no such feature

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There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.

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It's Oracle. Highly expensive and limited options

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because the platform actually allows you to scale at any time if designed following best practices

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• Satisfied security requirements to maintain company contracts. Difficult to put a number down but the loss of a contract could imply the loss of a large sum
• HIPAA Compliance, further contract maintenance

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• We've been able to curate highly targeted marketing campaigns that resonate with our audience and have improved customer engagement and conversion rates.
• Using insights from the software, we refined our marketing plans and campaigns for better impact.
• Our marketing strategies were enhanced through our seamless integration with other marketing tools and platforms, promoting efficiency and accuracy in our marketing initiatives.

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• WSO2 works well when you need specific user sign-up information and allows you to then tailor the access, for example, to the job role or area of discipline. We use this to tailor the learning offered to a user upon initial login.

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