TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Norton 360

    Score7.8 out of 10
    N/AThe Norton products, including Norton 360, Norton Antivirus, and Norton Security, are consumer antivirus and privacy protection products. Features include password management, VPN, dark web and credit monitoring for individuals, and cloud backup for PCs.

    $59.99

    per year

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Pricing
    Norton 360PagerDuty
    Editions & Modules
    Norton AntiVirus
    $59.99
    per year
    Norton 360 Standard
    $94.99
    per year 3 PCs, Macs, tablets, or phones
    Norton 360 Deluxe
    $119.99
    per year 5 PCs, Macs, tablets, or phones
    Norton 360 with LifeLock Select Plus
    $189.99
    per year 10 PCs, Macs, tablets, or phones
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Norton 360PagerDuty
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details1st year discounts available.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Norton 360PagerDuty
    Considered Both Products
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answer on this topic
    PagerDuty
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    99%
    Would buy again
    158 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    153 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    99%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    110 Answers
    Best Alternatives
    Norton 360PagerDuty
    Small Businesses
    Malwarebytes
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Malwarebytes
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    AVG AntiVirus Business Edition
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Norton 360PagerDuty
    Likelihood to Recommend
    8.0
    (16 ratings)
    8.6
    (173 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    8.8
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    7.3
    (5 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (86 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Norton 360PagerDuty
    Likelihood to Recommend
    Gen (NortonLifeLock, Avast, Avira, AVG)
    For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Pros
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Norton works quite quickly and is efficient enough to detect threats
    • It is very easy and simple to install and is without any complications and irrelevant inquiries.
    • Norton is available at a very reasonable price in the market and is not heavy on pocket.
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Cons
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Cost could be an issue. They could perform a free trial at the beginning for people to check.
    • It would be good if you can do an online free check of your computer.
    • While the updates are good sometimes your computer is attacked by a virus they did not expect.
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Likelihood to Renew
    Gen (NortonLifeLock, Avast, Avira, AVG)
    I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
    Read full review
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    User interface is excellent. The green tickmark in the tray ensuring everything is undercontrol is so satisfying. I have turned on Auto updates so, I am not bothered about unnecessary download updates popup
    Incentivized
    Read full review
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Security software with very good features that works in the background.
    Price suitable for companies of any size and easy to install and use.
    Incentivized
    Read full review
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Implementation Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
    Incentivized
    Read full review
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    Gen (NortonLifeLock, Avast, Avira, AVG)
    User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
    Incentivized
    Read full review
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Return on Investment
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
    • Regular blocking of incoming scripts (in front of other antivirus)
    • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.