132 Ratings
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Score 8 out of 100
143 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Norton Small Business

For a business that wants to secure all its devices including mobiles, Norton is great. It seems to be marketed and positioned for businesses with fewer than 25 machines, though. Ultimately the lack of integration with our remote monitoring and management solution was why we did not renew our licenses, but that shouldn't be an issue for most people. I still consider Norton Small Business superior to our current AV solution in almost every way and hope Norton adds integration soon.
Marouane Tohme | TrustRadius Reviewer

Symantec Endpoint Security

From a small company to the largest enterprise corporation Symantec Endpoint security will work for you. This endpoint software will give you piece of mind that all of your mobile devices will be well protected. This is especially true in the new Covid remote workforce we are experiencing. From easy to set up to great support this is the product to check out.
Eric Krueger | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Norton Small Business
Symantec Endpoint Security
8.4
Anti-Exploit Technology
Norton Small Business
Symantec Endpoint Security
8.3
Endpoint Detection and Response (EDR)
Norton Small Business
Symantec Endpoint Security
8.5
Centralized Management
Norton Small Business
Symantec Endpoint Security
8.3
Hybrid Deployment Support
Norton Small Business
Symantec Endpoint Security
8.6
Infection Remediation
Norton Small Business
Symantec Endpoint Security
8.0
Vulnerability Management
Norton Small Business
Symantec Endpoint Security
8.3
Malware Detection
Norton Small Business
Symantec Endpoint Security
8.7

Pros

Norton Small Business

  • Effective Outcomes
  • Transparent & Customised Pricing
  • Ease of Use
Prasar Sharma | TrustRadius Reviewer

Symantec Endpoint Security

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

Cons

Norton Small Business

  • Better integration with third-party RMMs
Marouane Tohme | TrustRadius Reviewer

Symantec Endpoint Security

  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Kurt Ferguson | TrustRadius Reviewer

Likelihood to Renew

Norton Small Business

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

Usability

Norton Small Business

Norton Small Business 10.0
Based on 1 answer
Norton Small Business is a business antivirus solution. It does its job, and while it does add a few extra bells and whistles here and there, Norton has done well not to make the solution too cumbersome like some of the competition. The whole experience is simple and painless.
Marouane Tohme | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Norton Small Business

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 4 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

Support Rating

Norton Small Business

Norton Small Business 10.0
Based on 1 answer
My only interaction with support was during the purchasing phase. We never really had any issues with the solution that required a call to support, but the interaction I did have was quick and painless. If this is anything to go by, I expect the customer support to be excellent.
Marouane Tohme | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 7.6
Based on 22 answers
I've called a few times and the support is great. They help me walk through the issues that I was having and even remotely connected to my server and show me how the fix the issue. I hope the support doesn't change since they were bought by Broadcom.
Anonymous | TrustRadius Reviewer

Implementation Rating

Norton Small Business

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 6.4
Based on 2 answers
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Norton Small Business

We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration
Prasar Sharma | TrustRadius Reviewer

Symantec Endpoint Security

Though Avast seems to use less resources than Symantec Endpoint Protection, we felt that Symantec Endpoint Protection offered better protection against zero day exploits and kept up to date far more than Avast. In addition, we felt that the price was affordable for the product. Our end users love Symantec Endpoint Protection!
Anonymous | TrustRadius Reviewer

Return on Investment

Norton Small Business

  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
Prasar Sharma | TrustRadius Reviewer

Symantec Endpoint Security

  • SEP has had a very nice ROI in the form of keeping our network safe and clients' machines clean and free from spyware and viruses.
  • The negative downside is that reinstalling the client isn't always an easy method. A lot of times we just have the user reimage their whole machine, which is usually the last resort.
  • Another positive aspect of SEP is that it allows us to identify any problematic machines which might be allowing any malware, spyware or viruses in through any network ports or connections.
We use Symantec Endpoint Environment in a manufacturing and conventional office setting. This is a very large scale operational of over 10,000 users
Sam Figueroa | TrustRadius Reviewer

Pricing Details

Norton Small Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Norton Small Business Editions & Modules

Edition
5 Devices$99.991
10 Devices$149.991
20 Devices$249.991
  1. per year
Additional Pricing Details

Symantec Endpoint Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Endpoint Security Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Norton Small Business
9.0
Symantec Endpoint Security
7.6

Likelihood to Renew

Norton Small Business
Symantec Endpoint Security
9.1

Usability

Norton Small Business
10.0
Symantec Endpoint Security
9.1

Reliability and Availability

Norton Small Business
Symantec Endpoint Security
9.0

Support Rating

Norton Small Business
10.0
Symantec Endpoint Security
7.6

Implementation Rating

Norton Small Business
Symantec Endpoint Security
6.4

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