139 Ratings
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Score 8.2 out of 100
165 Ratings
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Score 7.4 out of 100

Feature Set Ratings

    Endpoint Security

    Norton Small Business

    Feature Set Not Supported
    N/A
    7.9

    Symantec Endpoint Security

    79%
    Symantec Endpoint Security ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.0
    80%
    34 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    8.3
    83%
    36 Ratings

    Centralized Management

    N/A
    0 Ratings
    8.2
    82%
    38 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    7.4
    74%
    26 Ratings

    Infection Remediation

    N/A
    0 Ratings
    7.2
    72%
    37 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    7.7
    77%
    33 Ratings

    Malware Detection

    N/A
    0 Ratings
    8.4
    84%
    38 Ratings

    Attribute Ratings

    • Norton Small Business is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Norton Small Business

    90%
    1 Rating
    7.0

    Symantec Endpoint Security

    70%
    67 Ratings

    Likelihood to Renew

    Norton Small Business

    N/A
    0 Ratings
    9.1

    Symantec Endpoint Security

    91%
    4 Ratings

    Usability

    Norton Small Business

    N/A
    0 Ratings
    9.1

    Symantec Endpoint Security

    91%
    5 Ratings

    Availability

    Norton Small Business

    N/A
    0 Ratings
    9.0

    Symantec Endpoint Security

    90%
    4 Ratings

    Support Rating

    Norton Small Business

    N/A
    0 Ratings
    1.4

    Symantec Endpoint Security

    14%
    23 Ratings

    Implementation Rating

    Norton Small Business

    N/A
    0 Ratings
    6.4

    Symantec Endpoint Security

    64%
    2 Ratings

    Likelihood to Recommend

    NortonLifeLock (formerly Symantec)

    For a small or mid-sized firm with distributed computing requirements like ours, Symantec Norton is well suited. It is an ideal solution as it is easy-to-use and the pricing is the right fit on account of geographical customisation. Small businesses, especially, realise the value of endpoint protection only when they encounter serious issues, therefore their product becomes well suited for those who may dither because of the lack of clarity and poor pricing structure of other options. However, the most important feature still remains its effectiveness, which makes it the most optimal option at the right price
    Read full review

    Broadcom

    Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
    Read full review

    Pros

    NortonLifeLock (formerly Symantec)

    • Effective Outcomes
    • Transparent & Customised Pricing
    • Ease of Use
    Read full review

    Broadcom

    • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
    • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
    • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
    Read full review

    Cons

    NortonLifeLock (formerly Symantec)

    • Confusing Workflow at Renewal
    • Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
    • Easier Installation
    Read full review

    Broadcom

    • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
    • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
    • It seems the whitelisting on the cloud platform could use some work.
    Read full review

    Pricing Details

    Norton Small Business

    Starting Price

    $99.99 per year

    Editions & Modules

    Norton Small Business editions and modules pricing
    EditionModules
    5 Devices$99.991
    10 Devices$149.992
    20 Devices$249.993

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Symantec Endpoint Security

    Starting Price

    Editions & Modules

    Symantec Endpoint Security editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      NortonLifeLock (formerly Symantec)

      No answers on this topic

      Broadcom

      Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
      Read full review

      Usability

      NortonLifeLock (formerly Symantec)

      No answers on this topic

      Broadcom

      Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
      Read full review

      Reliability and Availability

      NortonLifeLock (formerly Symantec)

      No answers on this topic

      Broadcom

      We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
      Read full review

      Support Rating

      NortonLifeLock (formerly Symantec)

      No answers on this topic

      Broadcom

      Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
      Read full review

      Implementation Rating

      NortonLifeLock (formerly Symantec)

      No answers on this topic

      Broadcom

      Use a third party deployment tool and not the deployment option within the SEP Manager itself.
      Read full review

      Alternatives Considered

      NortonLifeLock (formerly Symantec)

      We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration
      Read full review

      Broadcom

      Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
      Read full review

      Return on Investment

      NortonLifeLock (formerly Symantec)

      • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
      • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
      • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
      Read full review

      Broadcom

      • The ROI from deploying this has led to fewer security issues which reduces costs.
      • Keeping track of security issues and how the were remedied is easier.
      • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
      Read full review

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