What users are saying about
3 Ratings
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Top Rated
95 Ratings
3 Ratings
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Score 8 out of 100

Typeform

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Top Rated
95 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Novi Survey

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Joshua Melder | TrustRadius Reviewer

Typeform

If you are looking to collect information from your customers, employees, website visitors, etc. Typeform is a great tool to have. The forms are easy to create and easy to fill out, and you don't need to worry about coding. Just copy the embed code and paste it where you want it.
Dave Becker | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Novi Survey
6.3
Typeform
8.4
Survey templates
Novi Survey
6.0
Typeform
8.9
Themes
Novi Survey
6.0
Typeform
8.4
Custom logo/branding
Novi Survey
7.0
Typeform
7.9

Survey Content

Novi Survey
8.7
Typeform
8.7
Changes to live survey
Novi Survey
9.0
Typeform
9.0
Question design help
Novi Survey
9.0
Typeform
8.1
Multiple question types
Novi Survey
8.0
Typeform
9.0

Survey Logic

Novi Survey
9.0
Typeform
8.5
Survey logic flexibility
Novi Survey
9.0
Typeform
8.5

Survey Reporting & Analytics

Novi Survey
8.6
Typeform
8.3
Response tracking
Novi Survey
9.0
Typeform
8.3
Data export
Novi Survey
9.0
Typeform
8.6
Standard reports
Novi Survey
9.0
Typeform
8.7
Custom reports
Novi Survey
9.0
Typeform
8.0
Analytics
Novi Survey
7.0
Typeform
7.9

Survey Administration & Security

Novi Survey
8.0
Typeform
8.9
Access controls
Novi Survey
8.0
Typeform
8.9
Compliance
Novi Survey
8.0
Typeform
9.0

Survey Distribution

Novi Survey
7.0
Typeform
8.0
Respondent restrictions
Novi Survey
7.0
Typeform
8.2
Vendor-offered crowdsourcing
Novi Survey
Typeform
7.8

Pros

Novi Survey

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
Joshua Melder | TrustRadius Reviewer

Typeform

  • Working in Typeform is automatic and intuitive. It's easy to find the surveys we're looking for and to manage or edit them (duplicating, creating, removing surveys, as well as putting them in folders). I didn't have to "learn" how to use it; when creating a new survey, the app just flows in a way that you know what the next step is and how to get there. The appearance of the app is clean and beautiful, without losing the details you need to customize.
  • Like I said above, while Typeform is simple and automatic, it doesn't skimp out on all the customization and tweaks you need to create a fitting survey for your exact use case. They have a wide selection of custom questions you can ask in your survey (from a simple 'Yes/No' to an 'Opinion Scale' to even payment collection) and many different settings for those questions (make it required, add a description/image/video, etc.).
  • You can also customize the look and feel of each individual Typeform, and save each appearance as a template setting to use again! This has really helped us make Typeform our own by adding our own branding to it.
  • Typeform makes it so easy for users to respond to surveys. They have a clean, beautiful experience that flows and no one has issues submitting responses. Typeform has an Intercom integration, which is perfect as we use Intercom with our customers, so it's easy to just issue a Typeform survey with our in-app chat to get quick and numerous responses.
Bethany Chan | TrustRadius Reviewer

Cons

Novi Survey

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Joshua Melder | TrustRadius Reviewer

Typeform

  • Greater form customization, though I understand that by giving users more control, that might impede overall intuitiveness from a respondent's standpoint.
  • Better reporting and data export.
  • Logic jump is great, but the way it's designed could be clearer—I wish there was a way to see an indent of the questions that would only be asked under certain conditions within the preview itself, not just the form map.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Novi Survey

No score
No answers yet
No answers on this topic

Typeform

Typeform 10.0
Based on 1 answer
We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
Anonymous | TrustRadius Reviewer

Usability

Novi Survey

No score
No answers yet
No answers on this topic

Typeform

Typeform 10.0
Based on 1 answer
It's as easy to use as the actual product. It was intuitive and it took about 10-20mins to figure everything out. I had no difficulty in using Typeform's to create the perfect form that I wanted. The overall result was beautiful and very professional-looking, and my clients liked it just as much as I did.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Novi Survey

My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
Joshua Melder | TrustRadius Reviewer

Typeform

When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
Anonymous | TrustRadius Reviewer

Return on Investment

Novi Survey

  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
Joshua Melder | TrustRadius Reviewer

Typeform

  • Typeform is relatively cheap. This helps keeps cost down and ensure a positive ROI.
  • The ability to accept online payment and set up an online store is phenomenal. In theory, you don't even need a website any more for an online store. Just a domain forwarded to your Typeform.
Sean Pomory | TrustRadius Reviewer

Pricing Details

Novi Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Typeform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Novi Survey
8.0
Typeform
9.0

Likelihood to Renew

Novi Survey
Typeform
10.0

Usability

Novi Survey
Typeform
10.0

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