Typefom is best when you need a customizable solution for lead gen forms, customer feedback & feature requests
December 20, 2018
Typefom is best when you need a customizable solution for lead gen forms, customer feedback & feature requests
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Typeform
Typeform was being used by our Sales, Marketing & Product Team to obtain user feedback both on the service aspects as well as product features. While Typeform offers extensive capabilities, it was too much for our needs, especially once we started using Pipedrive which comes with its own form builder. Typeform was used when we used Salesforce and had to be integrated with Zapier - the connection sometimes broke.
- User-friendly
- Accessibility
- Free version
- Pricing for paid version is quite high
- UI is over-complicated for most basic users
- Increased revenue (vs. having leads email into sales@, etc)
- Faster sales cycle time
When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date.