Overall Satisfaction with Typeform
We use Typeform on our internal blog to conduct employee surveys and gather information across departments. It's an easy way to gather information without having to code anything, and we can get it set up quickly so we can add a new form each week with our weekly blogs. We have the Pro Plan, so we can collect an unlimited number of responses each month which allows us to ask whatever questions we choose.
- Creating a form is really easy, no knowledge of coding is needed.
- I like how you can navigate almost their entire website using only your keyboard. I think it shows new users that the forms you create can be navigated just as easily.
- The ability to create a custom Thank You screen is great too. It allows your users to feel like this form was created specifically for them by you, not just generated online.
- The pricing structure is a little steep, especially for the Pro+ plan. It would be nice if they had an a la carte option because there are some features we are paying for that we will never use.
- When creating forms, sometimes the cursor will inexplicably leave the field you are typing in and leave you with incomplete sentences.
- Even though we are paying for our use, we still have the Typeform branding on our forms, which I think should be removed once you upgrade from the basic plan.
- We've used Typeform to create quick surveys for our customers which have guided us in making decisions. For example, we put a form on one of our location pages to ask customers how they felt about our price there. We collected a sample and were able to make changes based on their feedback.
- We use Typeform mostly to collect employee data now, and it's been a great way to get a feel for what the entire company is thinking and feeling.
- Being able to create simple forms without knowledge of coding has allowed us to assign form creation to virtually anyone in our department. We don't have to put them through extensive training to get the form created. It saves a lot of time and headaches.
Google Forms is really useful for creating basic forms when you don't want to pay to create them. I have found Typeform to be much easier to use than Google Forms, and more user-friendly, even in the basic plan. That was enough to get me to switch to Typeform before we even looked at upgrading to the pro plan. Now, we have features that I don't think are available on Google Forms.