Odoo vs. YetiForce CRM

Implementation was a terrible experience for us. Because it required a third party, we ended up way over budget and schedule. While Odoo advertises that it works with many systems, these third-party integrations often don't work out of the box and require extensive coding to set up. Furthermore, these "apps" can frequently break or lose integration.

Incentivized

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.

Incentivized

• Ignore requests for support
• continue to collect money from users through micro-charges; apps, supports, etc.
• Offer no support when they do finally respond, saying that it's the app developer's duty.
• Creates a system that forces people that are good with software systems to pay for support

• Detailed customization
• Stability and speed
• Customer support

Incentivized

• We had to work with an implementation team to customize Odoo into something that could truly work for us.
• I would like to be able to run some reports in an easier way.
• We did have to implement the use of an iOT box as well for something like printing barcode stickers.

Incentivized

• Lack of documentation
• No auto updates
• Server requirements

Incentivized

Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent

Incentivized

Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!

It is simple to use and the features in Odoo are more advanced compared to zoho. The cost of Odoo is also very less comparatively with other competitors that are available in market. Accessing the in depth reports is very easy with Odoo and a person with low executive level can easily check his performance with Odoo and the security features is very powerful

Incentivized

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.

Incentivized

• In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
• Newest versions have better built in functionality.
• Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.

Incentivized

• Cost savings
• More flexibility with the number of users
• Improved project management results

Incentivized