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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Okta

    Score9 out of 10
    N/AOkta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

    $6

    per month per user

    TrueCommerce

    Score6.2 out of 10
    N/ATruecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
    Pricing
    OktaTrueCommerce
    Editions & Modules
    Starter
    $6.00
    per month per user
    Essentials
    $17.00
    per month per user
    Professional
    Inquire for pricing
    Per User Per Month
    Enterprise
    Inquire for pricing
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    OktaTrueCommerce
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OktaTrueCommerce
    Considered Both Products
    Okta
    No answer on this topic
    TrueCommerce
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    129 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    103 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    129 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    74 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    85 Answers
    No answers on this topic
    Features
    OktaTrueCommerce
    Identity Management
    Comparison of Identity Management features of Okta and TrueCommerce
    Feature
    Okta
    8.8
    159 Ratings
    7% above category average
    TrueCommerce
    -
    Ratings
    ID-Management Access Control9.3146 Ratings00 Ratings
    ID Management Single-Sign On (SSO)9.3158 Ratings00 Ratings
    Multi-Factor Authentication9.2154 Ratings00 Ratings
    Password Management7.9147 Ratings00 Ratings
    Account Provisioning and De-provisioning8.7133 Ratings00 Ratings
    ID Management Workflow Automation8.5123 Ratings00 Ratings
    ID Risk Management8.6116 Ratings00 Ratings
    Best Alternatives
    OktaTrueCommerce
    Small Businesses
    JumpCloud
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    Apache Camel
    Score7.4 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    TIBCO B2B Integration Solution
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OktaTrueCommerce
    Likelihood to Recommend
    8.9
    (200 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    8.0
    (18 ratings)
    10.0
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Availability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (12 ratings)
    10.0
    (2 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OktaTrueCommerce
    Likelihood to Recommend
    Okta
    Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.
    Incentivized
    Read full review
    TrueCommerce
    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Incentivized
    Read full review
    Pros
    Okta
    • Centralized control of enterprise passwords
    • Extensive customization of acceptable password criteria
    • One system for Identity and Access Management to learn
    • Scalable throughout the university for all central services
    • Uniform login experience for students, faculty, and staff
    • Single point of response to address termination of access
    • Ability to use FastPass for lower priority systems
    • Excellent support of multi-factor requirements
    Incentivized
    Read full review
    TrueCommerce
    • Page layout.
    • Processing purchases.
    • Ease of creation.
    Incentivized
    Read full review
    Cons
    Okta
    • I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
    • It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
    • It doesn't remember my devices, either my laptop or phone. so it always calls that out.
    Incentivized
    Read full review
    TrueCommerce
    • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
    • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
    • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
    Incentivized
    Read full review
    Likelihood to Renew
    Okta
    Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
    Read full review
    TrueCommerce
    I no longer work in a company that would utilize it.
    Read full review
    Usability
    Okta
    Some of its features are great and some are slightly complex and not easy without vendor support.
    Incentivized
    Read full review
    TrueCommerce
    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Incentivized
    Read full review
    Reliability and Availability
    Okta
    The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
    Incentivized
    Read full review
    TrueCommerce
    No answers on this topic
    Performance
    Okta
    From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
    Incentivized
    Read full review
    TrueCommerce
    No answers on this topic
    Support Rating
    Okta
    We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
    Incentivized
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    TrueCommerce
    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Incentivized
    Read full review
    Implementation Rating
    Okta
    No answers on this topic
    TrueCommerce
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Incentivized
    Read full review
    Alternatives Considered
    Okta
    Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.
    Incentivized
    Read full review
    TrueCommerce
    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Incentivized
    Read full review
    Scalability
    Okta
    Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
    Incentivized
    Read full review
    TrueCommerce
    No answers on this topic
    Return on Investment
    Okta
    • Increased user productivity - not fighting with IT all the time!
    • Though there could be a bit more on the 'lost/broken phone' front, the self-service eliminates time that would typically be spent waiting for IT support/admins.
    • An Okta account under a certain domain allows proper access from the get-go, and under certain apps (such as our HRIS), adding members is easy.
    • Improved security - deactivating Okta removes all account access across multiple platforms instantly for leavers.
    Incentivized
    Read full review
    TrueCommerce
    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
    Read full review
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