Olo vs. Spreadshop vs. Uber Eats

After using a previous integrator, I can safely say I would recommend Olo above the competition. Olo successfully consolidates all platforms for order ingestion thus simplifying the entire process of digital ordering. Trying to do it any other way would simply be foolish. The technology works and there is a great support structure behind the scenes to make sure that if there are any questions, feature requests, or advancements that they get added to the development queue.

Incentivized

If you're a content creator that wants to create a deeper level of engagement with your audience, building products that they can wear and rep is the best way to do it. Spreadshop makes it easy to create a brand-aligned shop, a wide array of items with your logo, branding and other elements on it and then easily connect it to your existing work online so the process for finding your items is easier than ever.

Incentivized

Uber Eats supplies drivers to deliver our food to our customers hot and fresh. Uber Eats also brings us new customers to try our food. They do a great job in our area all year round and ramp up drivers during our busy times. We are glad that we partnered with Uber Eats to help our business grow.

Incentivized

• Olo makes the guest experience easy and understandable while placing their orders. They can easily customize their order, modifying each item to their liking using the guidelines we at our restaurant have given.
• If there are issues with our equipment, Olo is quick to respond and get us back online.

Incentivized

• Offers a wide selection of quality products that I can adjust profit margins on
• Integrates with YouTube shopping to make the process of finding items seamless
• Has an incredible unique selection of items that help inspire new ideas for me to create

Incentivized

• Uber Eats does a great job delivering our food to our customers.
• Uber Eats brings us new customers.
• Uber Eats has great customers service and a good ordering and delivery platform.

Incentivized

• hard to set up 3rd parties on Rails - providing access and adding pricing information
• bug in searching orders - have to first deselect all before selecting store
• need to add group ordering - but they said they are working on this
• store hours are too difficult to update. please make them editable all at once

Incentivized

• I would like to see the ability to add digital products in the future such as e-books or even printed books

Incentivized

• If I could suggest an improvement on Uber Eats it would be to just separate the ready and print button on the tablet as when we are in a hurry we sometimes touch the wrong button creating minor problems.

Incentivized

It's quick, responsive, easy to navigate and has all the functions necessary to get the job done

Incentivized

Olo's usability is great. The only area that keeps them from being a 10 is menu management. Menu management is absolutely workable, but it could be better. The rest of the system works well and is very usable and user-friendly. To the extent that their menu management has opportunities, the Olo Expo product helps this out with the people that need it the most, and thus why they score a 9 overall. Without Olo Expo, I'd score it an 8.

Incentivized

No product is ever perfect and support is there to help when that is the case. The vast majority of time the Olo support team is quick, transparent, and resolves the issues. However, I can't say that they are absolutely perfect (but few support teams are). The only thing keeping them from a 10 is the LVL1 support teams will often not read a ticket fully and see that the troubleshooting steps they are about to give have already taken place.

Incentivized

not sure

Incentivized

Revel is my POS provider and they want to charge way to much for online integration so I have not tried it. What I have tried is each companies own apps on their tablets. I would rather have 3 or 4 different tablets that are good at what they do for their respective company then use your "all-in-one" solution that honestly is much worse.

Incentivized

Spreadshop differs from Spring mainly in that the product creation and editor mode is much easier to navigate. Both platforms integrate with YouTube shopping but I feel like Spreadshop has a better selection of quality products to choose from.

Incentivized

No other products have been evaluated from the list provided.

Incentivized

• Time savings for employees has been a positive impact.
• Our takeout business has increased from less than 10% to over 30% in the last 2 years, we could not have been as successful with this increase without the help of Olo.

Incentivized

• Spreadshop has had a pretty positive ROI for me, I've shared designs that I've made years ago that still drive sales

Incentivized

• Uber Eats has a good impact on our revenue by supplying drivers to get our food to our current customers and bringing us new customers.
• Although Uber Eats charges a large percent of our sales to our customers, they also bring us a good and needed service that we have a hard time supplying ourselves.

Incentivized