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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OnBase

    Score9.5 out of 10
    N/AOnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A

    OpenText Vibe

    Score6 out of 10
    N/AOpenText Vibe (formerly Micro Focus Vibe) is a web-based team collaboration platform developed by Novell, and was initially released by Novell in June 2008 under the name of Novell Teaming. Novell's acquisition by Micro Focus was completed in April 2015.N/A
    Pricing
    OnBaseOpenText Vibe
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OnBaseOpenText Vibe
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OnBaseOpenText Vibe
    Considered Both Products
    Hyland
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    28 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Features
    OnBaseOpenText Vibe
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OnBase and OpenText Vibe
    Feature
    OnBase
    8.2
    43 Ratings
    1% above category average
    OpenText Vibe
    -
    Ratings
    Content capture & imaging9.041 Ratings00 Ratings
    File sync, storage & archiving9.033 Ratings00 Ratings
    Document management10.042 Ratings00 Ratings
    Records management8.040 Ratings00 Ratings
    Content search & retrieval8.043 Ratings00 Ratings
    Enterprise content collaboration8.034 Ratings00 Ratings
    Content publishing & creation8.222 Ratings00 Ratings
    Security, risk management & information governance9.033 Ratings00 Ratings
    Contract lifecycle management8.424 Ratings00 Ratings
    Automated workflows9.023 Ratings00 Ratings
    Artificial intelligence5.811 Ratings00 Ratings
    Mobile support7.615 Ratings00 Ratings
    Integration7.022 Ratings00 Ratings
    Best Alternatives
    OnBaseOpenText Vibe
    Small Businesses
    Egnyte
    Score9.3 out of 10
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    HCL Connections
    Score9 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OnBaseOpenText Vibe
    Likelihood to Recommend
    9.9
    (43 ratings)
    6.5
    (7 ratings)
    Likelihood to Renew
    8.8
    (7 ratings)
    9.9
    (5 ratings)
    Usability
    8.6
    (9 ratings)
    5.0
    (1 ratings)
    Support Rating
    5.8
    (16 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (3 ratings)
    7.1
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OnBaseOpenText Vibe
    Likelihood to Recommend
    Hyland
    OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
    Incentivized
    Read full review
    OpenText
    I think Micro Focus Vibe is very well suited for organizations that work in a team collaboration front and have to share documents. I think this really shines in organizations that have a standard set of information that gets lost in the sauce because of the sheer amount of people in an organization. In this case, the Wiki is very helpful in this setting. I wouldn't quite recommend this site for video production houses unless you are patient enough to correlate your needs to the many many features available through Vibe...because it all boils down to patience.
    Incentivized
    Read full review
    Pros
    Hyland
    • Workflow and Configuration - easy to learn
    • Documentation for each application and toolset
    • Hyland Account Managers and staff are knowledgeable
    • Robust User Community that helps solve an issue or make recommendations
    • Web client - no application installation needed on a PC for users
    Read full review
    OpenText
    • Novell Vibe connects GroupWise mail with Vibe natively which means you can access Vibe from within the mail product.
    • Once forms and workflows are set up, the access structure on who sees what or not is very effective.
    • You can use Novell Vibe as your main intranet with everything from wiki's, blogging and more fully automated and still in synch with your internal organisational structure.
    • After playing with it for a while i found that through jsp it is highly configurable.
    Read full review
    Cons
    Hyland
    • I personally find the user inferface to be obnoxious and obtuse.
    • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
    • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
    Incentivized
    Read full review
    OpenText
    • The most pressing improvement is in printing. In speaking with Novell techs Vibe was designed as a web tool, no paper necessary. However in the real world our folks love their paper printouts. Vibe utilizes views for various functions. A print view that's easily configured would be an awesome upgrade.
    • Customized in JSP. Vibe is completely customized using JSP. I don't know it. I'm not a programmer. I can work things out, but programming isn't my forte.
    Incentivized
    Read full review
    Likelihood to Renew
    Hyland
    OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
    Incentivized
    Read full review
    OpenText
    It meets our current business needs and provides the scalability we need for future growth. It can be installed on Windows or Linux (Our alpha install was on Linux. Our beta was on Windows. We went with Windows). There are additional features, and application integrations, that we haven't taken advantage as of yet due to the lack of current business needs.
    Incentivized
    Read full review
    Usability
    Hyland
    You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
    Incentivized
    Read full review
    OpenText
    At this moment it still looks you need to do a lot to be able to use it and to be honest that time should be used for work not for configuring a communication tool for the business. Yes I understand that it takes time to learn something to use in the organisation , but with this tool I see the help desk having to answer a lot of questions on how to use it or once someone has done something how to undo it.
    Read full review
    Support Rating
    Hyland
    This rating is a compromise because I technically have 2 tiers of support.
    I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
    For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    In-Person Training
    Hyland
    The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Online Training
    Hyland
    With the Premium subscription, there is a tone of training with audio and practice options.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    Hyland
    Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
    Incentivized
    Read full review
    OpenText
    The implementation was good, it is the follow up that we need to do ourselves that takes time and effort.
    Read full review
    Alternatives Considered
    Hyland
    The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
    Read full review
    OpenText
    The main alternatives were Sharepoint or creating a custom Drupal install. Sharepoint was too expensive and didn't fit into our Novell environment. The Drupal solution we found was beyond our technical ability.
    Incentivized
    Read full review
    Return on Investment
    Hyland
    • OnBase provides a very reliable ECM platform for the company.
    • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
    • OnBase made same day processing of all incoming and outgoing documents a reality.
    Incentivized
    Read full review
    OpenText
    • Novell Vibe has increased employee efficiency by providing a central file repository for our team.
    • Novell Vibe has increased our customer service capabilities by allowing our team to track customer projects and support issues more effectively.
    Read full review
    ScreenShots

    OnBase Screenshots

    Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.