What users are saying about
2 Ratings
1 Ratings
2 Ratings
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Score 6 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

OneCause

I think the BidPal part we were using was badly outdated, so my hope is that the rest of the OneCause platform is more updated. If so then it's a great fundraising platform with most if not all of the functionality you need. OneCause is great for events and campaigns, and I urge nonprofits to make sure they're using Stripe for processing behind OneCause with the NPO discount.
David S. Levine, CFRE | TrustRadius Reviewer

Qtego

We used it for mobile bidding at our annual fundraiser. They are also a part of the check-in process. They made both the auction and the check-in process so much easier at the event. We did not use it for donations last year but we absolutely will this year. I personally don't see where it could apply to our company outside of our event, but we will continue to use them for the gala for sure!!
Anonymous | TrustRadius Reviewer

Pros

OneCause

  • Registration was easy
  • Credit payments were easy
David S. Levine, CFRE | TrustRadius Reviewer

Qtego

  • Excellent customer service
  • Great on-site support
  • Platform is easy to use
Anonymous | TrustRadius Reviewer

Cons

OneCause

  • Add decimal points for gifts...couldn't believe it couldn't handle that and it matters for monetary reconciliations
  • If a payment was a credit card, we were unable to change the transaction type (ex. from ticket to donation) without refunding and recharging, which was uncomfortable for our donors.
David S. Levine, CFRE | TrustRadius Reviewer

Qtego

  • Entering the information can be a bit tedious, but I will know what expect and to plan for this year
Anonymous | TrustRadius Reviewer

Support Rating

OneCause

OneCause 8.0
Based on 1 answer
The on-site support was fantastic on the night of our event. They knew what they were doing and took direction professionally. Pre-event, we felt that the account manager was not listening to our concerns and was more of a sales staffer than a support staffer. Having us connected directly to support would bump this to a 9.
David S. Levine, CFRE | TrustRadius Reviewer

Qtego

No score
No answers yet
No answers on this topic

Return on Investment

OneCause

  • Positive auction outcomes
  • Negative response on tabling processes
David S. Levine, CFRE | TrustRadius Reviewer

Qtego

  • More people bidding
  • Check-in process at the event was smoother
  • Volunteers were more comfortable with the registration/check-in process
  • No negative impact
Anonymous | TrustRadius Reviewer

Pricing Details

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Qtego

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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