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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra OneCause

    Score8.6 out of 10
    N/AOneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

    $200

    per year

    Virtuous CRM

    Score6.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Virtuous Software, headquartered in Phoenix offers a nonprofit CRM, fundraising, volunteer, and marketing tools used to create more responsive donor experiences and grow giving. The CRM unifies fundraising, marketing, and donor development activities.N/A
    Pricing
    Bonterra OneCauseVirtuous CRM
    Editions & Modules
    No answers on this topic
    Starter (under 5K contacts)
    Contact Sales
    Up to 5 users and includes 1,000 supporter records
    Platform (5K-30k contacts)
    Contact Sales
    Unlimited users and includes your first 5,000 supporter records
    Enterprise (30k-Millions)
    Contact Sales
    Unlimited users and (potentially) unlimited supporters
    Offerings
    Pricing Offerings
    Bonterra OneCauseVirtuous CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Bonterra OneCauseVirtuous CRM
    Considered Both Products
    Bonterra
    Chose Bonterra OneCause
    OneCause is much more simplified and the service level is much higher. BetterUnite does not have the same level of customer service, and their platform is not as user friendly.
    Incentivized
    Virtuous Software, LLC.
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    145 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    138 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    143 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    127 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    130 Answers
    No answers on this topic
    Features
    Bonterra OneCauseVirtuous CRM
    Communications and Marketing
    Comparison of Communications and Marketing features of Bonterra OneCause and Virtuous CRM
    Feature
    Bonterra OneCause
    -
    Ratings
    Virtuous CRM
    6.2
    2 Ratings
    7% below category average
    Constituent engagement and marketing00 Ratings6.52 Ratings
    Social listening00 Ratings5.01 Ratings
    Digital advocacy enablement00 Ratings7.01 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Bonterra OneCause and Virtuous CRM
    Feature
    Bonterra OneCause
    -
    Ratings
    Virtuous CRM
    5.3
    2 Ratings
    16% below category average
    Reporting and data visualization00 Ratings6.02 Ratings
    Wealth screening00 Ratings4.52 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Bonterra OneCause and Virtuous CRM
    Feature
    Bonterra OneCause
    -
    Ratings
    Virtuous CRM
    4.2
    2 Ratings
    29% below category average
    Online donation options00 Ratings4.52 Ratings
    Event registration and ticketing00 Ratings4.52 Ratings
    Text and phone donations00 Ratings4.02 Ratings
    Volunteer shift management00 Ratings7.01 Ratings
    Mobile event check-in00 Ratings1.01 Ratings
    Security and Platform
    Comparison of Security and Platform features of Bonterra OneCause and Virtuous CRM
    Feature
    Bonterra OneCause
    -
    Ratings
    Virtuous CRM
    3.7
    2 Ratings
    55% below category average
    Role-based user permissions00 Ratings6.02 Ratings
    Mobile access00 Ratings1.01 Ratings
    Integrations00 Ratings4.02 Ratings
    Best Alternatives
    Bonterra OneCauseVirtuous CRM
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bonterra OneCauseVirtuous CRM
    Likelihood to Recommend
    8.5
    (148 ratings)
    5.5
    (3 ratings)
    Likelihood to Renew
    7.8
    (13 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (137 ratings)
    5.0
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (136 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.3
    (7 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bonterra OneCauseVirtuous CRM
    Likelihood to Recommend
    Bonterra
    OneCause is great for managing online and mobile bidding, managing event registration and ticket sales, processing donations during the event, handling checkout and payment collection after the auction, and significantly reducing manual work for event staff. On the other hand, OneCause does not handle complete donor history or constituent relationships, which would be super helpful to have
    Incentivized
    Read full review
    Virtuous Software, LLC.
    Virtuous is a great tool for fundraisers and nonprofit organizations that want to keep all their donor records, gift transactions, donation landing pages, and reporting in one platform. It may not be well suited, though, for for-profit businesses, organizations, and agencies.
    Incentivized
    Read full review
    Pros
    Bonterra
    • The onsite staff support is amazing for troubleshooting issues.
    • They assist with our raise a paddle fundraising.
    • They assist with messaging for our attendees before and during the event.
    • They assist with Auction close out at the end of the event.
    Read full review
    Virtuous Software, LLC.
    • User-friendly CRM.
    • Knowledgable support staff.
    • Allows for email marketing on a mass level.
    Incentivized
    Read full review
    Cons
    Bonterra
    • OneCause could improve their messaging - the fact that custom emails are not as easy as custom texts can be frustrating. I wish all the automated messages were possible over email as most of our professionals that we work with, they prefer email over a text.
    • OneCause could make it easier to copy and paste text into site design or other features. Having to re-type out the text is a time-suck, when it would be easier to adjust the text to the font default without having to type it in the HTML editor on it's own.
    • PLEASE make it easier to resend the "assign tickets email". The fact that the main way to do that is when you first enter them into OneCause, but then are not able to resend that message to ticket owners at a later date makes it difficult for them to find what they need when they are ready to assign their tickets.
    Incentivized
    Read full review
    Virtuous Software, LLC.
    • Virtuous only keeps track of contacts on forms for a given period of time, not the lifetime of when the form was deployed.
    • Virtuous Customer Support can sometimes lag, and you end up waiting days for a response to your inquiry or issue.
    • Virtuous reporting, while very detailed and segmented, can sometimes be a little overwhelming, and the terminology does not always translate to what you are looking to accomplish with your reporting outcomes.
    Incentivized
    Read full review
    Likelihood to Renew
    Bonterra
    We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
    Incentivized
    Read full review
    Virtuous Software, LLC.
    No answers on this topic
    Usability
    Bonterra
    Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined
    Incentivized
    Read full review
    Virtuous Software, LLC.
    In my experience, Virtuous CRM has great self-marketing, talented salespeople, and a half-baked CRM that shows glimmers of competence but the actual experience is more akin the the scene in the Simpson’s when Sideshow Bob keeps stepping on rakes.
    Incentivized
    Read full review
    Reliability and Availability
    Bonterra
    Support staff is there to help out and it is nice knowing there are available on event day as well
    Incentivized
    Read full review
    Virtuous Software, LLC.
    No answers on this topic
    Performance
    Bonterra
    This feature is amazing. Nice to have reports immediately when the event (auction) is over
    Incentivized
    Read full review
    Virtuous Software, LLC.
    No answers on this topic
    Support Rating
    Bonterra
    Shelbe was my point person and she was available for me at absolutely anytime. No question was stupid or obvious in her eyes and she always gave me the exact responses and resources I needed to succeed. Could not be more complimentary of this software! Just have to convince my team to use it for more areas now!
    Incentivized
    Read full review
    Virtuous Software, LLC.
    No answers on this topic
    In-Person Training
    Bonterra
    We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
    Incentivized
    Read full review
    Virtuous Software, LLC.
    No answers on this topic
    Online Training
    Bonterra
    Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
    Incentivized
    Read full review
    Virtuous Software, LLC.
    No answers on this topic
    Implementation Rating
    Bonterra
    I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
    Incentivized
    Read full review
    Virtuous Software, LLC.
    No answers on this topic
    Alternatives Considered
    Bonterra
    We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.
    Incentivized
    Read full review
    Virtuous Software, LLC.
    In my experience, the sales pitch and demos are slick, but upon actual use there is a quick realization that no small or medium charity should touch this software with a 10-ft pole. In my opinion, if you have a large org with lots of cash, and a dedicated database manager who is tech-literate, you can make this work. HubSpot is by far my favorite but lacks the nonprofit features needed to truly manage donor relationships and portfolios.
    Incentivized
    Read full review
    Scalability
    Bonterra
    The product has everything I need
    Incentivized
    Read full review
    Virtuous Software, LLC.
    No answers on this topic
    Return on Investment
    Bonterra
    • It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
    • It has elevated our events with the easy check in features to keep the event smoth.
    • It has saved so much time and stress with the customer service support accessibility and knowledge.
    Incentivized
    Read full review
    Virtuous Software, LLC.
    • Better donor management.
    • Better predictive analytics on donors and giving numbers.
    • Increases were seen in overall revenue since joining with Virtuous.
    Incentivized
    Read full review
    ScreenShots

    Bonterra OneCause Screenshots

    Screenshot of peer-to-peer fundraising, in OneCause.Screenshot of the event management platform.Screenshot of a donor solution, to maximize fundraising potential.Screenshot of the OneCause mobile app.

    Virtuous CRM Screenshots

    Screenshot of Automation Workflows: Automation personalized communications!Screenshot of Merge: Easily merge records for clean data!Screenshot of Constituent Scoring: Make the right ask at the right time based on predictive analytics!Screenshot of Reporting Widgets: Customize your data views for easy at-a-glance reporting!Screenshot of Social Insights: Get social information on your donors automatically!Screenshot of Donor Information: Easy to navigate donor information and recent activity!