Bonterra OneCause vs. Zuddl

They are very well suited at assisting with troubleshooting at registration. They are very helpful at the end of the event, where we are collecting payments and closing out auction items. The ticket process is confusing, and the table seating process is cumbersome.

There are very few programs that give you an organic experience to carry out the creation of multiple events dictated by our company, Zuddl is an excellent software that has a great price, once this program is installed you will have the best functions at hand to manage events of great projection and that involve a large number of people on the web, I always recommended it because of how effective it has been for us.

Incentivized

• The raffle set-up is very easy to navigate and allows you to adapt your location's needs for raffle laws.
• The site design makes it so easy for you to set up your event page in minutes.
• OneCause makes it very easy for table management for large events.

Incentivized

• Screen Sharing during presentations
• video clarity while on the lap top and app

• Auto-numbering items in auctions need to be editable. Right now, when you add items, they are numbered consecutively, and you can't edit them. I want all of my items to be numbered together by item type. We always have last-minute additions, but there is no ability to renumber.

Incentivized

• The dependence of this program on a good internet flow is very high, most of the options require being connected to the cloud to automate and pre-establish certain very simple options.
• This program may not be the fastest to run, it is very easy to use, but to be honest the functions can be tedious and slow to implement.

Incentivized

We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.

Incentivized

Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined

Incentivized

Support staff is there to help out and it is nice knowing there are available on event day as well

Incentivized

This feature is amazing. Nice to have reports immediately when the event (auction) is over

Incentivized

Shelbe was my point person and she was available for me at absolutely anytime. No question was stupid or obvious in her eyes and she always gave me the exact responses and resources I needed to succeed. Could not be more complimentary of this software! Just have to convince my team to use it for more areas now!

Incentivized

We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event

Incentivized

Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.

Incentivized

I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.

Incentivized

We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.

Incentivized

Zuddl has been more user friendly and compared to teams and zoom. Having the chatrooms and networking tab has allowed for great communication within the teams. We have been able to work through large projects without the hassle of sending emails back and forth. It is like a one stop shop.

The product has everything I need

Incentivized

• It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
• It has elevated our events with the easy check in features to keep the event smoth.
• It has saved so much time and stress with the customer service support accessibility and knowledge.

Incentivized

• One of the most common aspects that are shown every time we use Zuddl is the order and administration in each of the events, regardless of the amount of information that is handled in each of the projects.
• When we want to manage and provide an excellent service to more than 500 participants, the best option will always be Zuddl, since this program is programmed to respond to large-scale events.

Incentivized