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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OneDrive

    Score7.6 out of 10
    N/AOneDrive from Microsoft is a cloud storage and file syncing service.

    $5

    per month

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    OneDriveSugarSync
    Editions & Modules
    OneDrive for Business Plan 1
    $5.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Basic
    $5.00
    Per Month (Annual Commitment)
    OneDrive for Business Plan 2
    $10.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Standard
    $12.50
    Per Month (Annual Commitment)
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    OneDriveSugarSync
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.—
    More Pricing Information
    Community Pulse
    OneDriveSugarSync
    Considered Both Products
    Microsoft
    No answer on this topic
    Ziff Davis Inc
    Chose SugarSync
    OneDrive is slightly more confusing in some ways - but a much stronger, better product that we are much happier with
    Incentivized
    Chose SugarSync
    SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market …
    Incentivized
    Key User Insights
    Would buy again
    87%
    Would buy again
    47 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    44 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    36 Answers
    No answers on this topic
    Features
    OneDriveSugarSync
    File Sharing & Management
    Comparison of File Sharing & Management features of OneDrive and SugarSync
    Feature
    OneDrive
    7.2
    119 Ratings
    15% below category average
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning7.795 Ratings8.06 Ratings
    Video files6.5106 Ratings9.05 Ratings
    Audio files6.5100 Ratings10.05 Ratings
    Document collaboration8.5113 Ratings10.07 Ratings
    Access control6.7114 Ratings10.08 Ratings
    File search7.0119 Ratings9.08 Ratings
    Device sync7.7117 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of OneDrive and SugarSync
    Feature
    OneDrive
    7.4
    113 Ratings
    16% below category average
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management7.1101 Ratings10.07 Ratings
    File organization7.8113 Ratings9.08 Ratings
    Device management7.196 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of OneDrive and SugarSync
    Feature
    OneDrive
    8.2
    116 Ratings
    6% below category average
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance8.8115 Ratings10.08 Ratings
    Reliability8.4116 Ratings10.08 Ratings
    Storage Reports7.589 Ratings10.06 Ratings
    Best Alternatives
    OneDriveSugarSync
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OneDriveSugarSync
    Likelihood to Recommend
    6.2
    (119 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    6.0
    (6 ratings)
    9.0
    (3 ratings)
    Usability
    6.6
    (18 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (36 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OneDriveSugarSync
    Likelihood to Recommend
    Microsoft
    I can speak from my own experience: in cases where workstations are switched every year or so, one drive makes it very simple to keep things synced, even for very large files. This is even true for large files (such as video or CAD files) that are enormous.
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Allows for easy organization of documents
    • Secures files separate from general documentation
    • Allows for documents to be collaborated on in live real time with multiple editors accessing the same copy
    • Provides online access across the globe to resources for teams development and project needs
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    Microsoft
    • Some functions and apps are not available to all countries/regions
    • The one drive app takes too much space in mobile devices
    • The apps for mobile devices lack some tools, like the option to search templates
    • It could allow to manually plan when to sync, specially photos, which take long times to sync
    Incentivized
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
    Incentivized
    Read full review
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    Microsoft
    Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Performance
    Microsoft
    It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    Microsoft
    It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
    Incentivized
    Read full review
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
    Incentivized
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
    Incentivized
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots