OneDrive vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneDrive
Score 7.4 out of 10
N/A
OneDrive from Microsoft is a cloud storage and file syncing service.
$5
per month
SugarSync
Score 4.0 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Pricing
OneDriveSugarSync
Editions & Modules
OneDrive for Business Plan 1
$5.00
Per Month (Annual Commitment)
Microsoft 365 Business Basic
$5.00
Per Month (Annual Commitment)
OneDrive for Business Plan 2
$10.00
Per Month (Annual Commitment)
Microsoft 365 Business Standard
$12.50
Per Month (Annual Commitment)
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
OneDriveSugarSync
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.
More Pricing Information
Community Pulse
OneDriveSugarSync
Considered Both Products
OneDrive

No answer on this topic

SugarSync
Chose SugarSync
SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market …
Features
OneDriveSugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
OneDrive
7.1
119 Ratings
16% below category average
SugarSync
9.4
8 Ratings
12% above category average
Versioning7.695 Ratings8.06 Ratings
Video files6.3106 Ratings9.05 Ratings
Audio files6.3100 Ratings10.05 Ratings
Document collaboration8.4113 Ratings10.07 Ratings
Access control6.7114 Ratings10.08 Ratings
File search7.0119 Ratings9.08 Ratings
Device sync7.5117 Ratings10.08 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
OneDrive
7.3
113 Ratings
17% below category average
SugarSync
9.7
8 Ratings
12% above category average
User and role management7.1101 Ratings10.07 Ratings
File organization7.8113 Ratings9.08 Ratings
Device management7.096 Ratings10.08 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
OneDrive
8.0
116 Ratings
8% below category average
SugarSync
10.0
8 Ratings
14% above category average
Performance8.4115 Ratings10.08 Ratings
Reliability8.1116 Ratings10.08 Ratings
Storage Reports7.489 Ratings10.06 Ratings
Best Alternatives
OneDriveSugarSync
Small Businesses
SugarSync
SugarSync
Score 4.0 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 8.6 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OneDriveSugarSync
Likelihood to Recommend
5.3
(118 ratings)
10.0
(10 ratings)
Likelihood to Renew
6.0
(6 ratings)
9.0
(3 ratings)
Usability
5.8
(17 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(36 ratings)
10.0
(1 ratings)
User Testimonials
OneDriveSugarSync
Likelihood to Recommend
Microsoft
I can speak from my own experience: in cases where workstations are switched every year or so, one drive makes it very simple to keep things synced, even for very large files. This is even true for large files (such as video or CAD files) that are enormous.
Read full review
Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
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Pros
Microsoft
  • Allows for easy organization of documents
  • Secures files separate from general documentation
  • Allows for documents to be collaborated on in live real time with multiple editors accessing the same copy
  • Provides online access across the globe to resources for teams development and project needs
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Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
Read full review
Cons
Microsoft
  • Some functions and apps are not available to all countries/regions
  • The one drive app takes too much space in mobile devices
  • The apps for mobile devices lack some tools, like the option to search templates
  • It could allow to manually plan when to sync, specially photos, which take long times to sync
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Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
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Likelihood to Renew
Microsoft
I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
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Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Usability
Microsoft
Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors
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Ziff Davis Inc
No answers on this topic
Performance
Microsoft
It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
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Ziff Davis Inc
No answers on this topic
Support Rating
Microsoft
It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
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Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
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Alternatives Considered
Microsoft
Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
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Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
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Return on Investment
Microsoft
  • OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
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Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Read full review
ScreenShots