What users are saying about
17 Ratings
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Top Rated
208 Ratings
17 Ratings
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Score 8 out of 100

Pipedrive

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Top Rated
208 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

OnePageCRM

OnePage is great for any company with a sales team. Onepage is great for lead tracking, and showing all communication in one place. Its timeline is easy to use and understand. OnePage also makes it easy to manage a sales team. Their reporting capabilities are excellent and it is a great way to track deals.
Anonymous | TrustRadius Reviewer

Pipedrive

Pipedrive is well suited for small to mid-size companies that are in need of an inexpensive customer relationship management tool. If users within an entity are struggling to keep up communication between their organization and an outside (or internal) entity, the tool offers a great amount of easily accessed visibility. I've been told that some of the more robust platforms would better suit larger companies. For example, a large marketing firm might be better off with one of Pipedrive's more robust competitors. That said, my team and myself have been extremely satisfied with Pipedrive.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

OnePageCRM
9.3
Pipedrive
6.3
Customer data management / contact management
OnePageCRM
9.7
Pipedrive
6.5
Workflow management
OnePageCRM
9.7
Pipedrive
7.8
Territory management
OnePageCRM
10.0
Pipedrive
6.6
Opportunity management
OnePageCRM
9.9
Pipedrive
8.6
Integration with email client (e.g., Outlook or Gmail)
OnePageCRM
10.0
Pipedrive
7.9
Contract management
OnePageCRM
6.3
Pipedrive
3.0
Quote & order management
OnePageCRM
10.0
Pipedrive
5.1
Interaction tracking
OnePageCRM
9.2
Pipedrive
7.1
Channel / partner relationship management
OnePageCRM
9.0
Pipedrive
4.3

Customer Service & Support

OnePageCRM
9.6
Pipedrive
2.9
Case management
OnePageCRM
9.6
Pipedrive
4.7
Call center management
OnePageCRM
9.6
Pipedrive
1.1
Help desk management
OnePageCRM
9.6
Pipedrive
3.1

Marketing Automation

OnePageCRM
9.8
Pipedrive
8.2
Lead management
OnePageCRM
9.9
Pipedrive
7.7
Email marketing
OnePageCRM
9.7
Pipedrive
8.7

CRM Project Management

OnePageCRM
9.9
Pipedrive
6.3
Task management
OnePageCRM
10.0
Pipedrive
7.9
Reporting
OnePageCRM
9.8
Pipedrive
6.8
Billing and invoicing management
OnePageCRM
Pipedrive
4.1

CRM Reporting & Analytics

OnePageCRM
9.8
Pipedrive
5.0
Forecasting
OnePageCRM
10.0
Pipedrive
5.1
Pipeline visualization
OnePageCRM
9.5
Pipedrive
8.1
Customizable reports
OnePageCRM
10.0
Pipedrive
1.7

Customization

OnePageCRM
9.7
Pipedrive
6.1
Custom fields
OnePageCRM
9.0
Pipedrive
8.2
Custom objects
OnePageCRM
10.0
Pipedrive
7.7
Scripting environment
OnePageCRM
10.0
Pipedrive
1.0
API for custom integration
OnePageCRM
10.0
Pipedrive
7.4

Security

OnePageCRM
9.8
Pipedrive
7.2
Single sign-on capability
OnePageCRM
9.5
Pipedrive
6.1
Role-based user permissions
OnePageCRM
10.0
Pipedrive
8.3

Integrations with 3rd-party Software

OnePageCRM
10.0
Pipedrive
3.6
Marketing automation
OnePageCRM
10.0
Pipedrive
3.6
Compensation management
OnePageCRM
Pipedrive
3.5

Platform

OnePageCRM
9.9
Pipedrive
8.1
Mobile access
OnePageCRM
9.9
Pipedrive
8.1

Social CRM

OnePageCRM
Pipedrive
1.1
Social data
OnePageCRM
Pipedrive
1.1
Social engagement
OnePageCRM
Pipedrive
1.1

Pros

OnePageCRM

  • It uses a split screen: one half is your action stream, the other is for a selected contact. This is really helpful.
  • You can do mass actions-- like rescheduling a group of actions for another day.
  • "Tags" are a handy feature... it's sophisticated enough to trigger automated follow-ups in our mail service, Klaviyo
Bill Cummings | TrustRadius Reviewer

Pipedrive

  • Visibility: I can know in one view, at any given time exactly where every opportunity is, why it's there or why/where it may be stuck.
  • Priorities: 'Closest to the close', 'older is colder' are spot-on truisms. In a world of competing priorities, for both you and the customer, choices are made, more often because the solution is a perfect match AND, the sales team follows up in an intelligent & respectfully, timely manner. (not just when it's month-end. So this Actions Today or Overdue visual reminders are what moves opportunities to closure, and create repeat and referral revenues too.
  • Call Center features: great customer support is a key differentiator these days. Customers value knowing they can reach anyone they call in customer support without having to go through their entire account history, only to be transferred to someone else, and start all over. CS can immediately see and understand the why and the where of each customer, in an easy to comprehend visual display - get up-to-speed quickly and answer their query well-informed.
  • Insights: Every customer action/interaction is recorded, providing tremendous insights into purchase (or non-purchase) patterns. That real-time analytics can accelerate sales and potentially drive new market or new product development opportunities.
  • Mobile: Salespeople are mobile. Having full access to Pipedrive on any mobile device lets salespeople do what they do best: listen to what customers are asking for, follow-up and get things done. It makes them want to use the tool, rather than avoid it.
Jackie Bassett | TrustRadius Reviewer

Cons

OnePageCRM

  • The ability to interface with all or many VoIP services would be top of my priority list
  • Skype is not a favourite of mine, but Google hangouts is which is now included with OnePageCRM
  • The ability to create email templates would be good. I have a separate app for that, but it would be good to have it on board
Nigel Heaton | TrustRadius Reviewer

Pipedrive

  • Personally, I would like for their reporting functionality to be a little more robust and easier to use. It looks like they are improving it on a regular basis, but with out using some other data visualization or business intelligence tools, it can be tough to get granular data. For us, not even close to a deal breaker.
  • I would like to see them expand their telephony integrations to include more providers. Specifically DIalpad (hint-hint) - however, since our company doesn't have a call center sales operation maybe this is just me being too picky.
  • I would like for them to an easier to use goal setting and daily activity counter type feature. For example I want to see quickly that each day I need to call 25 leads, set 5 appointments, hold X number of demos etc.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Likelihood to Renew

OnePageCRM

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 2 answers
Unless I find something better...
Anonymous | TrustRadius Reviewer

Usability

OnePageCRM

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 10.0
Based on 2 answers
Pipedrive is an amazingly excellent CRM and I definitely recommend that all sales people use it. It is extremely versatile both in its day to day use as well as reporting. It has helped me gather insight into the overall progress of certain pipelines in my business. It has been worth every cent spent
Nick Thomson | TrustRadius Reviewer

Support Rating

OnePageCRM

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 2 answers
Excellent support but had one issue that I was told was not an issue by later discovered to be a bug.
Ed Juline | TrustRadius Reviewer

Implementation Rating

OnePageCRM

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 2 answers
Experiment is the only way to start
Ed Juline | TrustRadius Reviewer

Alternatives Considered

OnePageCRM

We use all these software for task management and email marketing. OnePage doesn't send out mass emails and we needed a more robust task management system, so we use SharpSpring and Asana as well.
Anonymous | TrustRadius Reviewer

Pipedrive

Pipedrive is much more intuitive, fast, easy to understand and to keep tracking, BUT, it's not as customizable, as good for marketing automation, it doesn't use AI. Salesforce was the most customizable CRM I ever used, that was amazing, we could adapt to every business, but the problem is that the interface is not user friendly at all, very complex.
Anonymous | TrustRadius Reviewer

Return on Investment

OnePageCRM

  • OnePage has helped with time efficiency for the sales team. Because OnePage is so easy to use and manage, our sales team can spend more time selling and less time working with the system.
  • OnePage is great for organization. It helps us track our daily schedules/tasks and shows all communication clearly in one place.
Anonymous | TrustRadius Reviewer

Pipedrive

  • Keeping everything organized has been a huge plus
  • By having organized records, different sales reps can take over opportunities easily
  • As other CRMs came on the market, I feel like Pipedrive is falling behind on their feature set, making it have a worse ROI over time
Stephen Steinberg | TrustRadius Reviewer

Screenshots

OnePageCRM

Pipedrive

Pricing Details

OnePageCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Pipedrive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OnePageCRM
7.6
Pipedrive
8.0

Likelihood to Renew

OnePageCRM
Pipedrive
8.2

Usability

OnePageCRM
Pipedrive
10.0

Reliability and Availability

OnePageCRM
Pipedrive
8.2

Support Rating

OnePageCRM
Pipedrive
8.2

Implementation Rating

OnePageCRM
Pipedrive
8.2

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