OnPay vs. Zoho People

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnPay
Score 9.2 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…
$49
per month +$6 per month, per person
Zoho People
Score 8.9 out of 10
N/A
Zoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.
$1.25
per month
Pricing
OnPayZoho People
Editions & Modules
No answers on this topic
Essential HR
$1.50 ($1.25)
monthly (annually)
Professional
$2.50 ($2.00)
monthly (annually)
Premium
$3.50 ($3.00)
monthly (annually)
Enterprise
$5.00 ($4.50)
monthly (annually)
People Plus
$10.00 ($9.00)
monthly (annually)
Offerings
Pricing Offerings
OnPayZoho People
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFirst month free, then $49 + $6 per employee each month.
More Pricing Information
Community Pulse
OnPayZoho People
Features
OnPayZoho People
Payroll Management
Comparison of Payroll Management features of Product A and Product B
OnPay
9.2
55 Ratings
11% above category average
Zoho People
-
Ratings
Pay calculation8.352 Ratings00 Ratings
Benefit plan administration8.618 Ratings00 Ratings
Direct deposit files9.350 Ratings00 Ratings
Salary revision and increment management10.036 Ratings00 Ratings
Reimbursement management10.023 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
OnPay
-
Ratings
Zoho People
9.2
10 Ratings
15% above category average
Employee demographic data00 Ratings9.210 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
OnPay
-
Ratings
Zoho People
10.0
10 Ratings
21% above category average
Approval workflow00 Ratings10.010 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
OnPay
-
Ratings
Zoho People
9.8
10 Ratings
19% above category average
Update personal information00 Ratings9.610 Ratings
View company policy documentation00 Ratings10.09 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
OnPay
-
Ratings
Zoho People
9.0
10 Ratings
13% above category average
New hire portal00 Ratings9.09 Ratings
Manager tracking tools00 Ratings9.09 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
OnPay
-
Ratings
Zoho People
8.0
10 Ratings
1% above category average
Performance plans00 Ratings8.010 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
OnPay
-
Ratings
Zoho People
7.6
9 Ratings
1% below category average
Applicant Tracking00 Ratings7.69 Ratings
Best Alternatives
OnPayZoho People
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
PeopleStrong
PeopleStrong
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OnPayZoho People
Likelihood to Recommend
9.2
(55 ratings)
8.8
(11 ratings)
Likelihood to Renew
8.8
(5 ratings)
10.0
(1 ratings)
Usability
9.1
(26 ratings)
8.0
(2 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(26 ratings)
10.0
(1 ratings)
Implementation Rating
9.1
(3 ratings)
10.0
(1 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
OnPayZoho People
Likelihood to Recommend
OnPay
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
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Zoho
Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.
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Pros
OnPay
  • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
  • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
  • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
  • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
Read full review
Zoho
  • Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
  • Employee Resources- Having a central place for employees to reach out to HR is ideal.
  • Customization- Creation of forms is especially useful for a growing business.
  • Integration- Integrates well with other systems.
Read full review
Cons
OnPay
  • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
  • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
  • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
Read full review
Zoho
  • Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
  • Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
  • Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult
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Likelihood to Renew
OnPay
We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
Read full review
Zoho
No answers on this topic
Usability
OnPay
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
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Zoho
Because it is one of the best HRM software i have ever used and literally my experience with Zoho People is amazing and we are still using this software in our company to track employee records. Zoho People is perfectly fits on our organisation where employees is mandatory to run a health business. Thanks Zoho
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Reliability and Availability
OnPay
OnPay immediately responds to any of my inquiries.
Read full review
Zoho
No answers on this topic
Performance
OnPay
No complaints on OnPay's integration with Xero.
Read full review
Zoho
No answers on this topic
Support Rating
OnPay
They have always solved my problems and answered the questions I had. In the earlier years, they were much better and faster but in recent years there appears to be not as much people available so this results in more email requests.
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Zoho
Because Zoho is perfect in all aspects.
Read full review
Implementation Rating
OnPay
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
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Zoho
No answers on this topic
Alternatives Considered
OnPay
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
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Zoho
One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.
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Scalability
OnPay
OnPay works.
Read full review
Zoho
No answers on this topic
Return on Investment
OnPay
  • Massive time savings. Wonderfully easy to use interface.
  • I've loved the Chat feature. It's provided quick clear direction from your staff for me at times when it was needed.
  • I've had very minimal worry about the tax filings and am grateful for that component of your automation.
  • During the recession we experienced as a result of COVID19 I was particularly grateful we were able to have guidance from your team on how we needed to handle ERC credits. We did run into filing issues there, but were able to resolve them in the end.
Read full review
Zoho
  • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
Read full review
ScreenShots

OnPay Screenshots

Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses

Zoho People Screenshots

Screenshot of Zoho People allows employees to manage their own records