What users are saying about
57 Ratings
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Score 8.7 out of 100
61 Ratings
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Score 8 out of 100

Likelihood to Recommend

OpenShift

As with any solution, it depends on how and why you want to deploy it. OpenShift is excellent for medium to large deployments, but I would caution against smaller deployments unless you're planning on ramping up to a larger deployment in short order. It just doesn't make financial sense to deploy it in a small configuration.
Anonymous | TrustRadius Reviewer

Rackspace Managed Hosting

Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes.While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement.Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
Jim Rubenstein | TrustRadius Reviewer

Feature Rating Comparison

Platform-as-a-Service

OpenShift
8.3
Rackspace Managed Hosting
Ease of building user interfaces
OpenShift
8.7
Rackspace Managed Hosting
Scalability
OpenShift
8.7
Rackspace Managed Hosting
Platform management overhead
OpenShift
7.9
Rackspace Managed Hosting
Workflow engine capability
OpenShift
8.1
Rackspace Managed Hosting
Platform access control
OpenShift
9.4
Rackspace Managed Hosting
Services-enabled integration
OpenShift
8.3
Rackspace Managed Hosting
Development environment creation
OpenShift
8.7
Rackspace Managed Hosting
Development environment replication
OpenShift
8.4
Rackspace Managed Hosting
Issue monitoring and notification
OpenShift
7.0
Rackspace Managed Hosting
Issue recovery
OpenShift
7.3
Rackspace Managed Hosting
Upgrades and platform fixes
OpenShift
8.9
Rackspace Managed Hosting

Pros

OpenShift

  • Pre built cartridges, giving a huge range of software ready to go. Reduces the amount of time required to get up and running.
  • Integration with GIT was an advantage, cloning the repo and making changes was straight forward.
  • Speed, creating an environment in minutes, ready to deploy.
Anonymous | TrustRadius Reviewer

Rackspace Managed Hosting

  • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
  • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
Jordan Leano | TrustRadius Reviewer

Cons

OpenShift

  • I would like to see a public cloud using OpenShift and Docker integration. I am not aware if this is already available now.
  • I would like to see a tool that can help with extracting log files from the remote server like it being available on a Samba shared folder. And other applications that want to scan for keywords in the application log can check if there have been any errors or exceptions thrown by the application.
Sonam Samdupkhangsar | TrustRadius Reviewer

Rackspace Managed Hosting

  • Their backup tools are confusing and could use some clarification. We ended up getting charged for backup licenses on nonexistent servers, and that was frustrating because they would not refund us the fees as they declared it our fault for misunderstanding their terms.
  • They need to stop charging for "fanatical" support. Their support service has gotten worse over the years and now they are charging us a monthly fee. It's enough of a rub that we'll most likely move our servers to a different company.
John Reeve | TrustRadius Reviewer

Likelihood to Renew

OpenShift

OpenShift 10.0
Based on 4 answers
Leverage OpenShift Online constantly at both the free and paid tiers. While AWS is convenient, it often brings more administration than I want to deal with for a quick application (i.e. Drupal or Wordpress blog). OpenShift also simplifies the DNS registration and ability to share application environments with team members
Isaac Christoffersen | TrustRadius Reviewer

Rackspace Managed Hosting

Rackspace Managed Hosting 2.2
Based on 2 answers
If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
John Wooten | TrustRadius Reviewer

Usability

OpenShift

OpenShift 8.5
Based on 2 answers
It is easy to understand. Gives our team freedom to focus on the quality of our coding and not worry too much about build and deployment which honestly can be a headache for some of us. Also, customer support is fast and responsive so we don't have to wait for weeks for issues to get fixed.
Anonymous | TrustRadius Reviewer

Rackspace Managed Hosting

No score
No answers yet
No answers on this topic

Support Rating

OpenShift

OpenShift 9.0
Based on 4 answers
First of all OpenShift Help Portal is a great place to get assistance in case of any OpenShift platform related technical questions. When it comes to paid support subscription friendly support agents can find the right answer for you in a matter of minutes which is super efficient way of solving any critical issues.
Anonymous | TrustRadius Reviewer

Rackspace Managed Hosting

No score
No answers yet
No answers on this topic

Alternatives Considered

OpenShift

EC2 seems really cheap until you realize how many hours there are in a year, so it is expensive for something that runs 24/7. And scaling is a challenge (and even more expensive) to set up for.Bluehost has very reasonable prices, but it feels so cluttered whenever I login to cPanel. Thank goodness they have an SSH option also, but I remember having to send a picture ID or something and pay extra for the privilege
Peter Ivie | TrustRadius Reviewer

Rackspace Managed Hosting

AWS is more and reliable and will work better for our organization from now on. Rackspace has served its purpose but is a slowly dying service. I will still happily give them kudos where it is deserved and they did great in their prime. Amazon is slowly taking over and edging everyone out and you need to jump ship at some point if you want to keep up.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenShift

  • Cost - OpenShift is extremely inexpensive. I use a free account for Dev and QA. For production, I am planning on using a low cost paid subscription.
  • Time - You can get your application up and running in minutes so if you find that the service is not for you, you don't have much to lose.
Keith D. Moore | TrustRadius Reviewer

Rackspace Managed Hosting

  • Responded to slowdowns very quickly, therefore negating lose of earnings at peak times
  • When speaking to the right people eventually, they suggested solutions that have improved server response, which should have a positive impact on site speed (and so CR)
  • Load balancing allows for an efficient workflow in implementing new features while not losing traffic
  • Originally set some configurations low, which negatively impacted server performance. This was rectified with memory expansion following some discussions.
Gideon Caspi | TrustRadius Reviewer

Pricing Details

OpenShift

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rackspace Managed Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenShift
9.0
Rackspace Managed Hosting
5.1

Likelihood to Renew

OpenShift
10.0
Rackspace Managed Hosting
2.2

Usability

OpenShift
8.5
Rackspace Managed Hosting

Reliability and Availability

OpenShift
5.5
Rackspace Managed Hosting

Support Rating

OpenShift
9.0
Rackspace Managed Hosting

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