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OpenText Core Endpoint Backup vs. Zscaler Private Access

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Zscaler Private Access

    Score9.4 out of 10
    N/AZscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
    Pricing
    OpenText Core Endpoint BackupZscaler Private Access
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Endpoint BackupZscaler Private Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Endpoint BackupZscaler Private Access
    Considered Both Products
    OpenText
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    99%
    Would buy again
    84 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    99%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    95%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    91%
    Implementation went as expected
    68 Answers
    Features
    OpenText Core Endpoint BackupZscaler Private Access
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Core Endpoint Backup and Zscaler Private Access
    Feature
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Zscaler Private Access
    -
    Ratings
    Instant recovery8.01 Ratings00 Ratings
    Recovery verification4.01 Ratings00 Ratings
    Multiple backup destinations9.01 Ratings00 Ratings
    Incremental backup identification5.01 Ratings00 Ratings
    Backup to the cloud10.01 Ratings00 Ratings
    Deduplication and file compression4.01 Ratings00 Ratings
    Flexible deployment4.01 Ratings00 Ratings
    Management dashboard6.01 Ratings00 Ratings
    Platform support4.01 Ratings00 Ratings
    Retention options4.01 Ratings00 Ratings
    Encryption4.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of OpenText Core Endpoint Backup and Zscaler Private Access
    Feature
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Zscaler Private Access
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication9.01 Ratings00 Ratings
    Operational reporting and analytics4.01 Ratings00 Ratings
    Malware protection4.01 Ratings00 Ratings
    Multi-location capabilities8.01 Ratings00 Ratings
    Ransomware Recovery4.01 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of OpenText Core Endpoint Backup and Zscaler Private Access
    Feature
    OpenText Core Endpoint Backup
    -
    Ratings
    Zscaler Private Access
    9.2
    58 Ratings
    5% above category average
    Multi-Factor Authentication00 Ratings9.258 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of OpenText Core Endpoint Backup and Zscaler Private Access
    Feature
    OpenText Core Endpoint Backup
    -
    Ratings
    Zscaler Private Access
    8.8
    27 Ratings
    2% below category average
    Endpoint Detection and Response (EDR)00 Ratings8.827 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of OpenText Core Endpoint Backup and Zscaler Private Access
    Feature
    OpenText Core Endpoint Backup
    -
    Ratings
    Zscaler Private Access
    8.6
    65 Ratings
    8% above category average
    Network Analytics00 Ratings8.961 Ratings
    Threat Recognition00 Ratings9.053 Ratings
    Vulnerability Classification00 Ratings8.442 Ratings
    Automated Alerts and Reporting00 Ratings8.255 Ratings
    Threat Analysis00 Ratings8.748 Ratings
    Threat Intelligence Reporting00 Ratings8.245 Ratings
    Automated Threat Identification00 Ratings8.643 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of OpenText Core Endpoint Backup and Zscaler Private Access
    Feature
    OpenText Core Endpoint Backup
    -
    Ratings
    Zscaler Private Access
    9.1
    78 Ratings
    6% above category average
    Continuous Verification00 Ratings9.171 Ratings
    Secure Web Gateways00 Ratings9.353 Ratings
    Network Flow Control00 Ratings9.158 Ratings
    Network Traffic Analysis00 Ratings9.165 Ratings
    Segmentation Leveraging00 Ratings9.264 Ratings
    Admin Access Control00 Ratings9.368 Ratings
    Network Data Encryption00 Ratings9.260 Ratings
    Network Topology Mapping00 Ratings8.752 Ratings
    Best Alternatives
    OpenText Core Endpoint BackupZscaler Private Access
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    No answers on this topic
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Endpoint BackupZscaler Private Access
    Likelihood to Recommend
    7.0
    (23 ratings)
    9.4
    (85 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.4
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (80 ratings)
    Support Rating
    9.7
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Core Endpoint BackupZscaler Private Access
    Likelihood to Recommend
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Zscaler
    Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
    Incentivized
    Read full review
    Pros
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Zscaler
    • Connecting users remotely with a secure connection. I am a service desk agent who works with end users, and if there is an issue due to ZPA, it's most likely due to configuration. A really good service.
    • Logging, I believe, works well as I troubleshoot end users and can gather extra details for my network admin. IP.zscaler.com, and the debug logs are nice. Additionally, I like how it shows the App policy assigned to the user's machine ECT.
    Incentivized
    Read full review
    Cons
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Zscaler
    • Needs an interface for Support Desk/Help Desk to more easily understand that the problem is a lack of an FQDN or access is not allowed due to policy, not because of a technical shortcoming in ZPA.
    • Documentation of the BC solution is not well-detailed.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Zscaler
    When it works - it works incredibly slick. It's only L4 which seems like a downgrade of security from solutions that promote L7.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    Zscaler
    The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
    Incentivized
    Read full review
    Support Rating
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Alternatives Considered
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Zscaler
    ZPA is where the bulk of zero-trust access is found. While the functionality for ZIA is excellent, the policy we implement for internet access is more focused on threat prevention and not narrowly scoped access.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    Zscaler
    • We used to get anywhere from 30 to 50 tickets surrounding our previous VPN solution every month. We now average 3-5 tickets regarding remote connectivity, and of those, only 1 or 2 are actual issues with ZPA.
    • Using ZPA Access Policies, we can now block endpoints that have outdated security software from ever connecting to our environment. This was simply not possible with our previous solution.
    • Some of our employee base skews older and had a harder time understanding the change from VPN to Zscaler.
    • There is significantly less downtime with ZPA when compared to other VPN solutions.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Private Access Screenshots

    Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.