Oracle CRM On Demand vs. SALESmanago

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CRM On Demand
Score 8.6 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
SALESmanago
Score 8.5 out of 10
Enterprise companies (1,001+ employees)
SALESmanago is a Customer Engagement Platform for eCommerce marketing teams, including AI-driven solutions that boast users among 2000+ mid-size businesses in 50 countries, as well as global brands such as Vodafone, Lacoste, New Balance and Victoria’s Secret. SALESmanago aims to improve eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior…
$499
per month
Pricing
Oracle CRM On DemandSALESmanago
Editions & Modules
No answers on this topic
Essential
$499
per month
Professional
$1,999
per month
Enterprise
$4,000
per month
Offerings
Pricing Offerings
Oracle CRM On DemandSALESmanago
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Features
Oracle CRM On DemandSALESmanago
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle CRM On Demand
8.9
25 Ratings
14% above category average
SALESmanago
-
Ratings
Customer data management / contact management8.025 Ratings00 Ratings
Workflow management9.024 Ratings00 Ratings
Territory management8.024 Ratings00 Ratings
Opportunity management8.025 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
Contract management9.024 Ratings00 Ratings
Quote & order management10.023 Ratings00 Ratings
Interaction tracking9.024 Ratings00 Ratings
Channel / partner relationship management10.023 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle CRM On Demand
9.7
24 Ratings
25% above category average
SALESmanago
-
Ratings
Case management10.024 Ratings00 Ratings
Call center management10.023 Ratings00 Ratings
Help desk management9.024 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
SALESmanago
-
Ratings
Lead management8.024 Ratings00 Ratings
Email marketing9.022 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle CRM On Demand
9.0
24 Ratings
17% above category average
SALESmanago
-
Ratings
Task management9.023 Ratings00 Ratings
Billing and invoicing management9.022 Ratings00 Ratings
Reporting9.023 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
12% above category average
SALESmanago
-
Ratings
Forecasting10.024 Ratings00 Ratings
Pipeline visualization6.623 Ratings00 Ratings
Customizable reports9.024 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle CRM On Demand
8.2
24 Ratings
8% above category average
SALESmanago
-
Ratings
Custom fields9.024 Ratings00 Ratings
Custom objects9.024 Ratings00 Ratings
Scripting environment5.820 Ratings00 Ratings
API for custom integration9.023 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle CRM On Demand
9.5
25 Ratings
13% above category average
SALESmanago
-
Ratings
Single sign-on capability10.022 Ratings00 Ratings
Role-based user permissions9.025 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle CRM On Demand
9.0
18 Ratings
21% above category average
SALESmanago
-
Ratings
Social data9.018 Ratings00 Ratings
Social engagement9.018 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle CRM On Demand
9.0
22 Ratings
21% above category average
SALESmanago
-
Ratings
Marketing automation9.022 Ratings00 Ratings
Compensation management9.020 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle CRM On Demand
9.0
18 Ratings
19% above category average
SALESmanago
-
Ratings
Mobile access9.018 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SALESmanago
8.1
33 Ratings
6% above category average
WYSIWYG email editor00 Ratings9.133 Ratings
Dynamic content00 Ratings8.730 Ratings
Ability to test dynamic content00 Ratings8.129 Ratings
Landing pages00 Ratings5.025 Ratings
A/B testing00 Ratings7.529 Ratings
Mobile optimization00 Ratings8.329 Ratings
Email deliverability reporting00 Ratings7.832 Ratings
List management00 Ratings8.731 Ratings
Triggered drip sequences00 Ratings9.125 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SALESmanago
8.1
31 Ratings
4% above category average
Lead nurturing automation00 Ratings8.729 Ratings
Lead scoring and grading00 Ratings8.028 Ratings
Data quality management00 Ratings8.228 Ratings
Automated sales alerts and tasks00 Ratings7.322 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SALESmanago
5.9
23 Ratings
24% below category average
Calendaring00 Ratings7.021 Ratings
Event/webinar marketing00 Ratings4.820 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SALESmanago
4.1
16 Ratings
58% below category average
Social sharing and campaigns00 Ratings4.115 Ratings
Social profile integration00 Ratings4.115 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SALESmanago
7.1
33 Ratings
3% below category average
Dashboards00 Ratings7.833 Ratings
Standard reports00 Ratings7.332 Ratings
Custom reports00 Ratings6.226 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SALESmanago
7.0
29 Ratings
6% below category average
API00 Ratings9.228 Ratings
Role-based workflow & approvals00 Ratings8.122 Ratings
Customizability00 Ratings8.123 Ratings
Integration with Salesforce.com00 Ratings2.612 Ratings
Integration with Microsoft Dynamics CRM00 Ratings7.110 Ratings
Integration with SugarCRM00 Ratings7.110 Ratings
Best Alternatives
Oracle CRM On DemandSALESmanago
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Vbout
Vbout
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle CRM On DemandSALESmanago
Likelihood to Recommend
9.0
(26 ratings)
8.7
(33 ratings)
Usability
9.0
(2 ratings)
8.1
(2 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle CRM On DemandSALESmanago
Likelihood to Recommend
Oracle
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
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SALESmanago
I find SalesManago to be a good tool for email marketing and automation processes. They live chat service allows fast and direct communication with customers. Website personalisation (tools like pop-ups and browser notification) work fine but I'd like to have a bit more personalisation options to be avalaible to users.
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Pros
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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SALESmanago
  • Segmentation - you can segment people in many ways (e.g using tags, rfm matrices, sales funnels, dynamic segments).
  • Automation flows - using workflows, automation rules, and website automations you can automatically do marketing actions after a trigger and in specific conditions. You have a lot of events, conditions and actions
  • Product Recommendations - this tool allow you to recommend products on your website. Maybe it's not quick to prepare it but the results at the end are awesome
  • RFM Segmentation - this is a great tool to segment and reach people according to their RFM profile
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Cons
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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SALESmanago
  • Their expansion into the US has not been very successful, and if you are a West Coast customer want training, be prepared to get up at 4 a.m.
  • While their functionality is comparable to competing products there is nothing particularly unique to what they offer
  • Their instructional literature was obviously not produced by people for who English is a first language and they are not particularly English proficient.
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Usability
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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SALESmanago
SALESmanago is a pretty big tool (with lots of features), but if you know the principles - everything is easy to find, and easy to understand. Of course there are some settings or funcionalities which needs to be updated but still using SALESmanago is totaly different experience than 5-6 years ago (in a good way)
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Implementation Rating
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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SALESmanago
No answers on this topic
Alternatives Considered
Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
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SALESmanago
I use many marketing automation tools, and I choose the right tool for the right job. I like to use SALESmanago because of its great support and very good price for the product.
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Return on Investment
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
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SALESmanago
  • The automated system has improved advertising campaigns.
  • We noticed an increase in customer activity.
  • We received valuable data about your users.
Read full review
ScreenShots

SALESmanago Screenshots

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