Oracle CRM On Demand vs. TempWorks Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CRM On Demand
Score 7.1 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
TempWorks Software
Score 7.5 out of 10
N/A
With a mobile ATS and CRM browser-based solution, TempWorks offers recruiters and sales teams tools to stay ahead. With a fully open API for integration development, a customizable user interface design, accessibility on any device, and weekly automatic updates of new features, TempWorks Beyond aims to deliver all the elements for your staffing agency's success.N/A
Pricing
Oracle CRM On DemandTempWorks Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle CRM On DemandTempWorks Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle CRM On DemandTempWorks Software
Top Pros
Top Cons
Features
Oracle CRM On DemandTempWorks Software
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle CRM On Demand
8.3
25 Ratings
8% above category average
TempWorks Software
-
Ratings
Customer data management / contact management8.925 Ratings00 Ratings
Workflow management8.024 Ratings00 Ratings
Territory management8.124 Ratings00 Ratings
Opportunity management8.125 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.722 Ratings00 Ratings
Contract management8.124 Ratings00 Ratings
Quote & order management8.523 Ratings00 Ratings
Interaction tracking8.524 Ratings00 Ratings
Channel / partner relationship management9.023 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
14% above category average
TempWorks Software
-
Ratings
Case management8.524 Ratings00 Ratings
Call center management8.723 Ratings00 Ratings
Help desk management8.524 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
12% above category average
TempWorks Software
-
Ratings
Lead management9.124 Ratings00 Ratings
Email marketing7.922 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
13% above category average
TempWorks Software
-
Ratings
Task management8.923 Ratings00 Ratings
Billing and invoicing management8.422 Ratings00 Ratings
Reporting8.523 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
8.2
24 Ratings
8% above category average
TempWorks Software
-
Ratings
Forecasting8.624 Ratings00 Ratings
Pipeline visualization8.224 Ratings00 Ratings
Customizable reports7.824 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle CRM On Demand
7.6
24 Ratings
1% above category average
TempWorks Software
-
Ratings
Custom fields8.724 Ratings00 Ratings
Custom objects6.924 Ratings00 Ratings
Scripting environment7.821 Ratings00 Ratings
API for custom integration7.023 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle CRM On Demand
8.8
25 Ratings
6% above category average
TempWorks Software
-
Ratings
Single sign-on capability9.122 Ratings00 Ratings
Role-based user permissions8.525 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle CRM On Demand
8.5
18 Ratings
16% above category average
TempWorks Software
-
Ratings
Social data8.618 Ratings00 Ratings
Social engagement8.518 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle CRM On Demand
7.6
22 Ratings
5% above category average
TempWorks Software
-
Ratings
Marketing automation7.822 Ratings00 Ratings
Compensation management7.420 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle CRM On Demand
10.0
18 Ratings
30% above category average
TempWorks Software
-
Ratings
Mobile access10.018 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Oracle CRM On Demand
-
Ratings
TempWorks Software
4.2
3 Ratings
62% below category average
Job Requisition Management00 Ratings6.33 Ratings
Company Website Posting00 Ratings3.52 Ratings
Publish to Social Media00 Ratings3.02 Ratings
Job Search Site Posting00 Ratings2.52 Ratings
Customized Application Form00 Ratings5.73 Ratings
Resume Management00 Ratings5.33 Ratings
Duplicate Candidate Prevention00 Ratings5.33 Ratings
Candidate Search00 Ratings4.73 Ratings
Applicant Tracking00 Ratings6.33 Ratings
Collaboration00 Ratings5.03 Ratings
Task Creation and Delegation00 Ratings2.02 Ratings
Email Templates00 Ratings4.02 Ratings
User Permissions00 Ratings4.02 Ratings
Notifications and Alerts00 Ratings2.02 Ratings
Reporting00 Ratings4.03 Ratings
Best Alternatives
Oracle CRM On DemandTempWorks Software
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Vibe HCM
Vibe HCM
Score 4.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle CRM On DemandTempWorks Software
Likelihood to Recommend
8.9
(26 ratings)
5.0
(3 ratings)
Usability
9.0
(1 ratings)
5.7
(3 ratings)
Support Rating
-
(0 ratings)
5.5
(2 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle CRM On DemandTempWorks Software
Likelihood to Recommend
Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
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TempWorks Software
TempWorks is a really great tool overall, especially in tracking the recruitment process. Managing candidate info is easy with TW, and the messages feature helps to notate any and all candidate interactions. On my end I don't use the other functionalities of the software, but I do enjoy being able to pull up a variety of reports in order to track my own set goals in regard to my performance.
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Pros
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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TempWorks Software
  • Helps keep candidate information and documentation organized
  • Assists in tracking progress of candidates during the hiring process
  • Easily allows access to client information for recruiters
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Cons
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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TempWorks Software
  • [I believe] Customer Service is terrible.
  • [In my experience,] responsiveness is terrible.
  • [I feel] ease of use isn't great.
  • [In my opinion,] processes take too long, too many steps.
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Usability
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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TempWorks Software
It works well enough
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Support Rating
Oracle
No answers on this topic
TempWorks Software
I give this a zero on all fronts. In fact, I tried to reach out to the CEO multiple times to help me resolve challenges we were having and he did not respond to me once. Had he responded we probably would still be with them today.
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Implementation Rating
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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TempWorks Software
No answers on this topic
Alternatives Considered
Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
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TempWorks Software
The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.
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Return on Investment
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
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TempWorks Software
  • It is not good at notifications
  • It does not send paystubs out regularly
  • The search engine does not search the whole system
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ScreenShots