Oracle Commerce vs. Paddle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Commerce
Score 8.2 out of 10
N/A
Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.N/A
Paddle
Score 5.9 out of 10
N/A
London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
Pricing
Oracle CommercePaddle
Editions & Modules
No answers on this topic
Custom
custom pricing
Offerings
Pricing Offerings
Oracle CommercePaddle
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact sales team for pricing
More Pricing Information
Features
Oracle CommercePaddle
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Oracle Commerce
9.0
18 Ratings
16% above category average
Paddle
5.6
6 Ratings
31% below category average
Product catalog & listings9.118 Ratings7.14 Ratings
Product management9.118 Ratings7.35 Ratings
Bulk product upload8.417 Ratings5.93 Ratings
Branding8.416 Ratings6.95 Ratings
Mobile storefront9.116 Ratings5.95 Ratings
Product variations9.018 Ratings2.64 Ratings
Website integration9.118 Ratings8.36 Ratings
Visual customization9.818 Ratings4.84 Ratings
CMS8.515 Ratings1.03 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Oracle Commerce
8.4
18 Ratings
10% above category average
Paddle
7.4
6 Ratings
2% below category average
Abandoned cart recovery8.416 Ratings7.65 Ratings
Checkout user experience8.518 Ratings7.36 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Oracle Commerce
8.5
17 Ratings
2% above category average
Paddle
7.2
5 Ratings
14% below category average
eCommerce security8.517 Ratings7.25 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Oracle Commerce
8.9
18 Ratings
17% above category average
Paddle
6.0
5 Ratings
22% below category average
Promotions & discounts9.017 Ratings9.05 Ratings
Personalized recommendations8.517 Ratings4.33 Ratings
SEO9.218 Ratings4.82 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Oracle Commerce
9.4
16 Ratings
19% above category average
Paddle
5.4
6 Ratings
36% below category average
Multi-site management9.014 Ratings4.53 Ratings
Order processing9.116 Ratings7.76 Ratings
Inventory management9.116 Ratings6.44 Ratings
Shipping9.915 Ratings1.01 Ratings
Custom functionality9.916 Ratings7.53 Ratings
Best Alternatives
Oracle CommercePaddle
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle CommercePaddle
Likelihood to Recommend
9.0
(18 ratings)
5.9
(6 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle CommercePaddle
Likelihood to Recommend
Oracle
Oracle CX Commerce (formerly Oracle Commerce Cloud) is very well suited for B2B commerce transactions. The wonderful thing about this software is its ability to regularly update on an automatic basis, and keep up with upgrades. Oracle CX Commerce provides my organization with greater flexibility and quick integration processes. I would recommend this to any organization trying to set up their own storefront.
Read full review
Paddle
I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
Read full review
Pros
Oracle
  • It uses an effective algorithm to provide users with product recommendations based on other products they’ve previously viewed.
  • It comes with a decent support platform, where Oracle is attentive and provides help diagnosing issues that may arise within the environment.
  • Oracle CX Commerce comes with a developer tool known as the DCU Tool, which is very helpful when it comes to pushing changes from environment to environment. The DCU Tool is also a good resource to use for source control.
Read full review
Paddle
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
Read full review
Cons
Oracle
  • Customer experience - Oracle CX is already a leader and I bet they'll make it even better surpassing all expectations.
  • They've [been] the best eCommerce model solution for any kind of business at least for book publishing and logistics management - thus can't complain here either.
Read full review
Paddle
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
Read full review
Likelihood to Renew
Oracle
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Read full review
Paddle
No answers on this topic
Alternatives Considered
Oracle
The upgrade cycle of OCC and the subscription model ensure we are always on the latest and greatest version of the platform. The responsive design makes it easier for small departments to provide an optimum mobile experience. The stability of the platform is far superior to our on-prem solution.
Read full review
Paddle
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
Read full review
Return on Investment
Oracle
  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Read full review
Paddle
  • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
Read full review
ScreenShots

Paddle Screenshots

Screenshot of Padddle Payment Gateway