44 Ratings
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Score 7.2 out of 100
3 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Ben Lachman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Paddle
8.7
Product catalog & listings
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Paddle
9.0
Product management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.8
Paddle
9.0
Bulk product upload
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Paddle
Branding
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Paddle
7.6
Mobile storefront
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Paddle
9.5
Product variations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Paddle
9.0
Website integration
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
Paddle
10.0
Visual customization
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Paddle
6.5
CMS
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
Paddle
9.0

Online Shopping Cart

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Paddle
9.7
Abandoned cart recovery
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Paddle
9.5
Checkout user experience
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Paddle
10.0

Online Payment System

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Paddle
10.0
eCommerce security
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Paddle
10.0

eCommerce Marketing

Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
Paddle
8.5
Promotions & discounts
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Paddle
8.0
Personalized recommendations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Paddle
9.0
SEO
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.6
Paddle

eCommerce Business Management

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Paddle
9.0
Multi-site management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Paddle
10.0
Order processing
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Paddle
10.0
Inventory management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Paddle
8.0
Shipping
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Paddle
Custom functionality
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7
Paddle
8.0

Pros

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

Paddle

  • macOS application licensing/trials
  • JavaScript-based purchase page for web
  • Webhooks
Andrew Liakh | TrustRadius Reviewer

Cons

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

Paddle

  • More detailed dashboard
  • Invoicing feature for accepting direct payments
  • It's better if they can offer lower transaction rates
Tarun Mangukiya | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

Paddle

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

Paddle

Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
Ben Lachman | TrustRadius Reviewer

Return on Investment

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

Paddle

  • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
  • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.
Andrew Liakh | TrustRadius Reviewer

Pricing Details

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Paddle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
Paddle
9.3

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1
Paddle

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