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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Sales

    Score8.9 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Shopify

    Score8.7 out of 10
    N/AShopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

    $39

    per month

    Pricing
    Oracle SalesShopify
    Editions & Modules
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Basic Shopify
    $39
    per month
    Grow
    $105
    per month
    Advanced
    $399
    per month
    Shopify Plus
    2,000
    per month
    Shopify Plus
    2,300
    per month
    Offerings
    Pricing Offerings
    Oracle SalesShopify
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA 25% discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Oracle SalesShopify
    Considered Both Products
    Oracle
    No answer on this topic
    Shopify
    Chose Shopify
    Shopify is one of the most user friendly interfaces that we have evaluated, we picked it over competitors for ease of use and modern interface.
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    98%
    Would buy again
    80 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    97%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    10 Answers
    93%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    93%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    95%
    Implementation went as expected
    69 Answers
    Features
    Oracle SalesShopify
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    7.6
    17 Ratings
    3% below category average
    Shopify
    -
    Ratings
    Customer data management / contact management7.017 Ratings00 Ratings
    Workflow management8.016 Ratings00 Ratings
    Territory management7.616 Ratings00 Ratings
    Opportunity management7.815 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.014 Ratings00 Ratings
    Contract management7.914 Ratings00 Ratings
    Quote & order management6.116 Ratings00 Ratings
    Interaction tracking7.014 Ratings00 Ratings
    Channel / partner relationship management8.013 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    5.8
    15 Ratings
    28% below category average
    Shopify
    -
    Ratings
    Case management5.615 Ratings00 Ratings
    Call center management6.412 Ratings00 Ratings
    Help desk management5.313 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    8.5
    13 Ratings
    9% above category average
    Shopify
    -
    Ratings
    Lead management9.013 Ratings00 Ratings
    Email marketing8.012 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    7.6
    14 Ratings
    1% below category average
    Shopify
    -
    Ratings
    Task management6.513 Ratings00 Ratings
    Billing and invoicing management8.02 Ratings00 Ratings
    Reporting8.414 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    8.1
    16 Ratings
    6% above category average
    Shopify
    -
    Ratings
    Forecasting7.615 Ratings00 Ratings
    Pipeline visualization7.515 Ratings00 Ratings
    Customizable reports9.116 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    5.6
    17 Ratings
    31% below category average
    Shopify
    -
    Ratings
    Custom fields5.617 Ratings00 Ratings
    Custom objects5.617 Ratings00 Ratings
    Scripting environment6.315 Ratings00 Ratings
    API for custom integration5.016 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    8.7
    18 Ratings
    4% above category average
    Shopify
    -
    Ratings
    Single sign-on capability8.017 Ratings00 Ratings
    Role-based user permissions9.317 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    10.0
    11 Ratings
    28% above category average
    Shopify
    -
    Ratings
    Social data10.011 Ratings00 Ratings
    Social engagement10.011 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    7.8
    14 Ratings
    3% above category average
    Shopify
    -
    Ratings
    Marketing automation8.013 Ratings00 Ratings
    Compensation management7.612 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    7.5
    16 Ratings
    2% below category average
    Shopify
    -
    Ratings
    Mobile access7.516 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    -
    Ratings
    Shopify
    8.4
    149 Ratings
    7% above category average
    Product catalog & listings00 Ratings8.7149 Ratings
    Product management00 Ratings8.2147 Ratings
    Bulk product upload00 Ratings8.3125 Ratings
    Branding00 Ratings8.6146 Ratings
    Mobile storefront00 Ratings9.1142 Ratings
    Product variations00 Ratings7.9139 Ratings
    Website integration00 Ratings8.7140 Ratings
    Visual customization00 Ratings8.7146 Ratings
    CMS00 Ratings7.6118 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    -
    Ratings
    Shopify
    8.5
    141 Ratings
    10% above category average
    Abandoned cart recovery00 Ratings8.2131 Ratings
    Checkout user experience00 Ratings8.8139 Ratings
    Online Payment System
    Comparison of Online Payment System features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    -
    Ratings
    Shopify
    9.4
    143 Ratings
    12% above category average
    eCommerce security00 Ratings9.4143 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    -
    Ratings
    Shopify
    8.3
    146 Ratings
    8% above category average
    Promotions & discounts00 Ratings8.4140 Ratings
    Personalized recommendations00 Ratings8.432 Ratings
    SEO00 Ratings8.1135 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Oracle Sales and Shopify
    Feature
    Oracle Sales
    -
    Ratings
    Shopify
    8.1
    147 Ratings
    1% above category average
    Multi-site management00 Ratings6.719 Ratings
    Order processing00 Ratings9.0144 Ratings
    Inventory management00 Ratings7.6143 Ratings
    Shipping00 Ratings8.4135 Ratings
    Custom functionality00 Ratings8.7136 Ratings
    Best Alternatives
    Oracle SalesShopify
    Small Businesses
    Salesflare
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Shopify Plus
    Score8.9 out of 10
    Enterprises
    Agentforce Sales
    Score8.8 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle SalesShopify
    Likelihood to Recommend
    8.4
    (40 ratings)
    8.4
    (162 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (16 ratings)
    Usability
    5.7
    (13 ratings)
    8.3
    (16 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.3
    (10 ratings)
    10.0
    (3 ratings)
    Online Training
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Ease of integration
    5.0
    (16 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Oracle SalesShopify
    Likelihood to Recommend
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    Shopify
    Shopify allowed us to handle matrix items and combined listings. Both of which we could not do on our previous platform. There was some customization involved but overall, it did what we needed it to. The one downside was that if we want to change anything we would have to reload the entire set of matrix items manually.
    Incentivized
    Read full review
    Pros
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    Shopify
    • It's base security and integration with trusted security partners (such as NoFraud) is a game-changer when it comes to reliability and a "hands off approach" for our IT department. The up-time is also very good.
    • It offers a wide range of verified plugins that are (for the most part) easy to install and use for any specific scenario you're looking for.
    • It's Analytics area in the admin is actually nice and offers a wide variety of reports that you can run.
    Incentivized
    Read full review
    Cons
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
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    Shopify
    • I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    Shopify
    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Incentivized
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    Usability
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
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    Shopify
    It is fairly easy to use Shopify regardless of what task you are attempting to perform. Most things are customizable to a degree without requiring coding ability. I have very limited coding experience and have still been able to navigate my way around changing features of the website that require edits to the code with the use of AI and trial-and-error. This previously wasn't possible with the WooCommerce platform.
    Incentivized
    Read full review
    Reliability and Availability
    Oracle
    No answers on this topic
    Shopify
    Shopify support is always available when you need them.
    Incentivized
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    Performance
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
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    Shopify
    Shopify website speed is quite impressive. Even if we integrate couple apps, it does not hamper the site speed.
    Incentivized
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    Support Rating
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
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    Shopify
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Incentivized
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    Online Training
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
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    Shopify
    Shopify offered us several trainings to setup a Shopify store, how to build a brand, SEO, product photography etc. All this content have been super helpful in our journey.
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
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    Shopify
    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Incentivized
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    Alternatives Considered
    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
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    Shopify
    Big Commerce and SAP Hybris are two other platforms we've investigated and Shopify is by far easiest to use and customize. While it doesn't do everything out of the box, the apps do fill in many gaps. The cost however, is probably the biggest selling point against these other two options.
    Incentivized
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    Contract Terms and Pricing Model
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
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    Shopify
    No answers on this topic
    Scalability
    Oracle
    No answers on this topic
    Shopify
    Shopify has basic to high-end plans. The plans grow with the brand`s growth and I love that about Shopify.
    Incentivized
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    Return on Investment
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
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    Shopify
    • It got the store up quickly so the client could start selling. She was previously selling products on Etsy and Facebook and wanted to consolidate everything onto one website, so the main thing Shopify solved was to reduce the store owner's time in managing all her products on multiple sites. Also, we had previously built a website on Wix with all the custom functionality and branding she needed - a truly great, high-end website - but it performed so slowly that it was unusable. So the speed at which Shopify can be set up and then works on the page is appreciable.
    • The website was manageable by the client - she could figure the system out herself after a while so she saved money on costs for hiring developers. She did have to hire developers to customize some of the plug-ins but costs are all relative; it wasn't a high investment compared to building a full e-commerce website. With the complexity and size of her product base and the functionality and branding she wanted to have in a website, and the potential of her business, she would have needed to invest well over $10,000 to get to where she really needs to be. In the end she kept the budget under $5000.00.
    • Costs kept climbing with plug-ins having to be added with everything. My client became more involved in building the website and began to try multiple plugins, and she did not have the skill base to evaluate the plugins functionalities so she chose plugins that did not do everything she needed, and then ended up paying the plugin developers to customize the plugins. So on one hand, it's pretty amazing to be able to bring up an e-commerce website as quickly as a week or so, but on the other hand if you need anything customized or deeper functionality in regards to product searching and filtering on the web page, and management on the backend, it quickly goes beyond the skills of the average person to manage, and above their expected budget as well. In the end my client really did not get anything close to the functionality for the website we had originally envisioned.
    • Shopify was the easiest way we could find to bring the client's products to a global market. We evaluated several other platforms and the functionality simple did not seem to be adequate, so Shopify seemed like the only solution that could do enough of what we needed and still stay within this client's budget. Really the problem in this project was not platform per se but that the budget wasn't large enough. Shopify managed to provide a solution for an ecommerce store with thousands of products on a tiny budget, so in the sense of pure functionality it provided the best value of all the platforms we evaluated. The solution still isn't big enough for this client's business though so, without having insights into this client's post-build sales results, my guess is that because her new website did not make her products easier to sort through, and she likely didn't have much more budget left to invest in SEO and other marketing of the website, her sales probably didn't increase substantially as a result of having built the website. So I think this project all in all did not likely have a high ROI.
    Incentivized
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    ScreenShots

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability