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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Orum

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A

    Telegram

    Score8.8 out of 10
    N/ATelegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.N/A
    Pricing
    OrumTelegram
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OrumTelegram
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OrumTelegram
    Preview Dialer
    Comparison of Preview Dialer features of Orum and Telegram
    Feature
    Orum
    8.5
    21 Ratings
    15% above category average
    Telegram
    -
    Ratings
    Contact preview8.321 Ratings00 Ratings
    Dialer-CRM integration8.421 Ratings00 Ratings
    Call notes & tags8.721 Ratings00 Ratings
    Automatic call logging8.521 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Orum and Telegram
    Feature
    Orum
    8.3
    21 Ratings
    8% above category average
    Telegram
    -
    Ratings
    Outbound dialing9.521 Ratings00 Ratings
    Custom caller ID7.619 Ratings00 Ratings
    Click-to-call8.518 Ratings00 Ratings
    Recorded voicemail drop8.021 Ratings00 Ratings
    Dialer contact import8.619 Ratings00 Ratings
    Campaign & list management7.316 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Orum and Telegram
    Feature
    Orum
    8.2
    20 Ratings
    7% above category average
    Telegram
    -
    Ratings
    Follow-up calls7.618 Ratings00 Ratings
    Dialer reporting & analytics8.820 Ratings00 Ratings
    Dialer compliance8.319 Ratings00 Ratings
    Best Alternatives
    OrumTelegram
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    WhatsApp Business
    Score9 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    WhatsApp Business
    Score9 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    WhatsApp Business
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OrumTelegram
    Likelihood to Recommend
    9.4
    (21 ratings)
    9.9
    (8 ratings)
    Usability
    9.0
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    OrumTelegram
    Likelihood to Recommend
    Orum
    Orum is especially well-suited for companies that have high top-of-funnel activity metrics. High-velocity and high-volume sales are more easily facilitated by Orum. Orum is especially useful for industries where cold calling still means conversion. Orum is a must-have in any early-stage startup's tech stack.
    Incentivized
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    Open Source
    Telegram has been very well suited for family video calls and conversations where detailed and private information is being shared. Video calling is fantastic and I'm so thrilled that they added group video calls now! The video quality is also so good that I've been able to use it to make virtual portrait sessions happen. I just don't use this for sending out formal contracts and things like that. I feel like email still needs to be used for those scenarios, but any client that just wants a secure way of communicating with me about their private family matters...this is THE app to use!
    Incentivized
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    Pros
    Orum
    • Streamlines the dialing process. Reps can easily move from dialing one prospect to the next.
    • Easily integrates with Outreach & Salesforce to ensure the correct data is fed to the correct Rep at the correct time.
    • Gives our leadership the ability to listen & coach on live calls
    • Easily manage users within the app - licensing and permissions are simple.
    Incentivized
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    Open Source
    • Easy to use and user friendly
    • Collaborating application
    • File sharing
    • Audio and video calling feature
    • Instant messaging
    • Channel and group formation
    • Data security
    Read full review
    Cons
    Orum
    • Calls get cut off more regularly than I would expect. I am not sure if that is an issue on Orum's end, but I don't think it is a network issue either so I am not sure why.
    • In the search lists, it would be nice if we could add favorite cadences or separate by our own.
    Incentivized
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    Open Source
    • It is so safe to use that many users can share anything, including private pictures of anyone, even nudity as well. That is horribly disgusting.
    • They should restrict those users who run nudity in the Telegram groups and community.
    • Otherwise, I don't have any problem[s with] Telegram. I am a very satisfied user of Telegram.
    Incentivized
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    Usability
    Orum
    Very easy to pick up and use. I was involved in the trial phase all the way through to implementation, and actually defined the internal Orum process for the company. Given my involvement I was very hands on and involved in training the bulk of the team, and found that many if not all users picked the tool up very quickly and it was very easy to document the process due to the usability. The only sticking point tended to be the CRM integration for loading in contacts to lists as this was a little bit fiddly, however the actual tool is super easy to use
    Incentivized
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    Open Source
    No answers on this topic
    Support Rating
    Orum
    I have not needed to interact with their support team yet, so I cannot give a valid response. So far, their tool is simple and straightforward to use.
    Read full review
    Open Source
    No answers on this topic
    Alternatives Considered
    Orum
    I have both Orum and Outreach but use Orum for instances where I need to call at scale. Outreach is designed for one-off calls but does not have nearly the breadth and quality of resources for dialing at scale that Orum does.
    Incentivized
    Read full review
    Open Source
    I used WhatsApp Business but it's limited. I can add only 250+/- members to the WhatsApp group. But in Telegram, it's 200000. So this is a big opportunity to promote my event. Telegram has much more user data privacy and company transparency than Signal. I am using both but telegram for vas communication
    Incentivized
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    Return on Investment
    Orum
    • As a BDR, setting meetings is how I get most of my Bonus, and Orum has allowed me to do this more easily by reaching more prospects
    • Whereas before I may only be able to make 500 calls a week if I really grinded, I can make 1,000+ calls a week using Orum even easier
    • Orum's masking of my number has allowed me to get on the phone with folks that had seemingly been ghosting me for months, which has allowed me to grow my business
    Incentivized
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    Open Source
    • Easy spread of information and updates among customers.
    • Easier and faster communication among colleagues.
    • Groups may accumulate a huge number of people.
    Incentivized
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