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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Outreach

    Score8.3 out of 10
    N/AOutreach is an agentic AI platform for revenue teams that infuses purpose-built agents, conversation intelligence, and assistive insights to power use cases across revenue motions, from new logo prospecting to expansions, deal acceleration, driving retention, and forecasting.N/A

    Yurbi

    Score8 out of 10
    N/AYurbi is an embedded analytics and OEM business intelligence platform from 5000fish, built for ISVs and SaaS companies that need to deliver dashboards and reporting to their own customers. It is white-labeled to match the vendor's product, isolates data per tenant, and runs self-hosted on the vendor's own Windows, Linux, or Docker servers, so customer data never leaves their environment. Every tier includes the full platform with no feature paywalls: a no-code report…

    $10,000

    per year per user

    Pricing
    OutreachYurbi
    Editions & Modules
    No answers on this topic
    Starter
    10,000
    per year per user
    Growth
    $18,000
    per year per user
    Scale
    $24,000
    per year per user
    Unlimited
    $30,000
    per year
    Offerings
    Pricing Offerings
    OutreachYurbi
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—A primary pricing consideration is that Yurbi is licensed by named users on a flat annual basis — not by consumption, queries, or sessions. Because Yurbi is self-hosted, pricing does not fluctuate with traffic, data volume, or the number of dashboards rendered, which maintains cost predictability as embedded usage grows. This contrasts with consumption-billed embedded BI (such as Power BI Embedded) and per-seat tools. Every tier includes the entire platform with no feature paywalls — embedding, multi-tenant security, the no-code report builder, dashboards, and the REST API are all standard. Tiers ($10,000 to $30,000 per year) differ only by the named-user ceiling, so you select a plan based on the number of users served rather than feature requirements. All plans include Priority Support and all upgrades. Additional factors ISVs commonly consider: each plan includes one development and one production license, with additional production deployments available from $500/year — suitable for one-instance-per-customer or on-premise ISV models — and volume discounts apply at scale. A 14-day free trial is available without a credit card; early-stage and smaller ISVs may qualify for pricing below the Starter plan, and optional professional services and a VIP Service Plan are available for teams requiring implementation assistance.
    More Pricing Information
    Community Pulse
    OutreachYurbi
    Considered Both Products
    Outreach
    No answer on this topic
    5000fish
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    86 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    67 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    85 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    44 Answers
    No answers on this topic
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    OutreachYurbi
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    Score9.8 out of 10
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    Score10 out of 10
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    Groove (legacy product)
    Score7.7 out of 10
    Microsoft Power BI Embedded
    Score8 out of 10
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    User Ratings
    OutreachYurbi
    Likelihood to Recommend
    8.5
    (263 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.5
    (11 ratings)
    10.0
    (1 ratings)
    Usability
    8.4
    (213 ratings)
    10.0
    (1 ratings)
    Availability
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.5
    (25 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    4.5
    (3 ratings)
    10.0
    (1 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.4
    (62 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OutreachYurbi
    Likelihood to Recommend
    Outreach
    Outreach is very useful for all aspects of work organization. I can keep my tasks organized and complete them quickly and efficiently. I'd like to see an app-based tracking feature to keep my tasks up-to-date with reminders, which would make things much more efficient and eliminate the need to constantly check the website. Outreach es muy útil en todo lo que refiere a organización de trabajo, puedo mantener un orden de actividades y me permite completarlas de manera ágil y rápida. Quisiera un seguimiento desde aplicativo para tener siempre al dia las tareas con recordatorios lo que haría mucho más eficiente y así no ingresar todo el tiempo a la pagina This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    5000fish
    The Yurbi Poduct is extremely well suited for organizations looking for a mature Business Intelligence and ad-hoc reporting tool. The strength of Yurbi is that it is highly customizable and can work in various environments.
    Incentivized
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    Pros
    Outreach
    • Outreach is great at managing my data to day tasks and reminders for next steps with prospects
    • The click to dial works great from Salesforce, and I love the integration with Salesforce where I can upload contacts into Outreach to start a sequence
    • Outreach Kaia is perfect to capture calls and search provide actionable next steps. I also like going in and listening to other reps calls
    • I like the overview section for reports where I can see how I am doing compared to my peers. Especially on all metrics
    • The accounts tab is great to see at a glance which accounts have had the most engagement
    Incentivized
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    5000fish
    • Yurbi allows us to build customized Dashboards for specific users. Once the initial Dashboard is created, the user themselves have permissions to customize the Dashboard to suit their needs. The flexibility is there for a wide set of users.
    • Yurbi product is highly customizable. We looked for a Business Intelligence product for quite some time that could be customized to work with different types of data sets. When we started considering Yurbi, it was evident from the beginning that the product could be customized very quickly to work within our environment and our specific data types.
    • The Yurbi product stays a step ahead with the changing market being focused more for the tablet and smart phone user population. As our customers first started to use iPADs and iPhones, it was great to see that an upgraded Yurbi product was readily available for use for the iPAD/iPhone set of users.
    Incentivized
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    Cons
    Outreach
    • The Salesforce-to-Outreach connection can be weak if a record is converted; Outreach holds onto stake values.
    • Outreach can be hard for new hires to grasp, ongoing training in platform would help.
    • Customization in report views from Salesforce into outreach could be enhanced.
    Incentivized
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    5000fish
    • While the Yurbi Developer tool is highly mature, there have been cases where building specific complex reports within Yurbi required extensive support directly from the vendor (and even some Yurbi product customizations). It would be great if the Yurbi Developer tool could be slightly refreshed to make it easier for more non-technical users to build more complex reports within Yurbi.
    • Over years of usage of the Yurbi product with growing set of available reports to run for users, it's easy to get unorganized in terms of being able to find the correct report to run. It's highly adviseable if future releases of Yurbi began offering features to organize all reports a little better within the product (including an audit trail of reports that users typically run to make it easier for them to go back to the right reports).
    • We heavily use the SMTP configuration within Yurbi to set up auto-email notifications to specific set of users with requested reports. At times, the SMTP service becomes unavailable and Yurbi product is unable to send these emails to the users. Besides not receiving the email, it's easily evident that the SMTP service connection failed. It would be great if future versions of the Yurbi product would alert the user of the failed SMTP connection on initial Yurbi login so the administrator becomes aware of the issue and can take action to resolve the problem.
    Incentivized
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    Likelihood to Renew
    Outreach
    It's a strong tool that helps our sales development team manage a large number of qualified leads. The sequence framework ensures that every lead receives enough contact attempts that we have confidence that we're not abandoning our prospecting too early without the overhead of managing those activities manually.
    Incentivized
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    5000fish
    The Yurbi product has been perceived very well by our customers. They have continued to use it for years and the user population has only expanded. Customers love the flexibility and large set of Dashboards and reports that can be made available within the product quickly and efficiently.
    Incentivized
    Read full review
    Usability
    Outreach
    It's not as simple as it used to be -- getting pretty bloated, and I'm not a fan of the UI. I think it could be a far more usable product (and indeed, at one point it was) if the most important things for a seller were the most prominent. Take cold emailing, for example: the window where messages are being composed is tiny, and it's frustrating to use—maybe that's just me, though.
    Incentivized
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    5000fish
    The Yurbi product is incredibly easy to use and very intuitive for the user. The environment is highly customizable to the user's own preferences which is the best part.
    Incentivized
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    Reliability and Availability
    Outreach
    In our years as Outreach customers, I can count the number of outages we've experienced on one hand. Generally, outages have been very brief and have not completely frozen our access to the platform. Scheduled maintenance is always proactive communicated and the hours never interfere with standard business hours or scheduled sequences.
    Incentivized
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    5000fish
    No answers on this topic
    Performance
    Outreach
    Outreach's performance overall is very high quality. Pages load right away. Occasionally it might take a minute to generate a report, but not any slower than in other platforms I've used. Outreach is integrated into many of our other tools and seems to be a very clean integration. Everything runs very quickly.
    Incentivized
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    5000fish
    No answers on this topic
    Support Rating
    Outreach
    There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
    Incentivized
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    5000fish
    No answers on this topic
    In-Person Training
    Outreach
    We were trained in person and it was very easy to understand. And if we missed any pointers there was more training given to us. So i always like this tool. The drafts were also prepared for us to sync outreach with our devices so it was straightforward. Highly recommend
    Incentivized
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    5000fish
    No answers on this topic
    Online Training
    Outreach
    Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
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    5000fish
    No answers on this topic
    Implementation Rating
    Outreach
    I expected more assistance in connecting Outreach with Salesforce. We have a basic connection, but many fields were left without a sync. We can apparently sync data without adding the app into Salesforce, but believe we could get more functionality with a better integration. The basics of setting up our sequences and using Outreac to run them was was fine.
    Incentivized
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    5000fish
    Yurbi was very simple to implement and the software prerequisites and server requirements were very basic.
    Incentivized
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    Alternatives Considered
    Outreach
    They're not direct competitors, but they share many of the same functionalities. Gong has a greater focus on spoken communications, such as calls and demos, rather than emails. I think Gong also has stronger AI capabilities at the moment. However, I don't believe so, Gong would be ideal for prospecting and mass outreach, as Outreach is. Outreach is more suitable for exploration and outbound communications management, whereas Gong is better suited for deal and pipeline management and analysis.
    Incentivized
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    5000fish
    Yurbi was overall a better product, highly customizable, more user friendly, and lower priced.
    Incentivized
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    Scalability
    Outreach
    As a business of 100+ people, we are on the smaller side. We took it on when we were 50 people overall with 15 sellers. We are now double that it has scaled brilliantly. We would completely trust the system to scale with us if we doubled in size
    Incentivized
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    5000fish
    No answers on this topic
    Return on Investment
    Outreach
    • Increase in meetings booked
    • Increase in call metrics as it is easy to make more calls using Outreach features. Basically cutting down admin work time before the call.
    • Prospect journey and experience has been a positive flowing through a set amount of emails and calls rather than just being blasted with random emails. Helps BDRS stay focused on more important parts of the job.
    Incentivized
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    5000fish
    No answers on this topic
    ScreenShots

    Outreach Screenshots

    Screenshot of Outreach’s pipeline management capabilities, which help sales and revenue operations leaders assess pipeline quantity, quality, and maturity. Built-in win modeling helps leaders spot risk early for every team and seller to ensure there is enough coverage to deliver on their goals.Screenshot of Kaia, Outreach’s conversation intelligence solution, used to automatically take notes, flag action items, summarize meetings, and receive in-the-moment product and competitive information so you can nail every sales meeting.Screenshot of Outreach Research Agent, which automatically uncovers targeting signals from conversations, engagements, and public sources to drive your account strategy and ensure every touchpoint is timely, relevant, and focused on the right accounts.Screenshot of the Revenue Agent, which helps sales leaders optimize team efficiency, generate more conversations and improve pipeline predictability.Screenshot of the Outreach Deal Agent, which eliminates the burden of manual updates by surfacing AI-recommended changes to opportunity fields. AI deal management helps maintain pipeline health while keeping reps focused and sales teams aligned.Screenshot of the Personalization Agent, used to turn research and buyer context into simple, effective messages that convert, then deliver messaging that resonates across every channel.

    Yurbi Screenshots

    Screenshot of a white-labeled Yurbi dashboard embedded inside your app, showing service-desk trends across trend lines and bar charts. Your customers log into a branded analytics experience — your logo, your colors — without ever leaving your product.Screenshot of the Yurbi report library, embedded in your product, where end users browse and run saved dashboards and reports organized by folder. Fully branded as your own, giving customers self-service access with no developer involvement.Screenshot of Yurbi's no-code report builder lets your customers build their own reports and charts by picking fields — no SQL needed. Embed it so users create self-service analytics right inside your app, under your brand.Screenshot of Yurbi Architect, the app builder and semantic layer where you define data sources, report types, and the exact tables and fields users can access. Configure once to expose safe, governed self-service reporting inside your embedded app.