TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OwnBackup

    Score8.6 out of 10
    N/AThe OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.

    $500

    per month

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    OwnBackupUnitrends
    Editions & Modules
    SalesForce Backup
    $500.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OwnBackupUnitrends
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    OwnBackupUnitrends
    Considered Both Products
    OwnBackup
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    170 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    164 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    178 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    154 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    156 Answers
    Features
    OwnBackupUnitrends
    Data Center Backup
    Comparison of Data Center Backup features of OwnBackup and Unitrends
    Feature
    OwnBackup
    8.5
    1 Ratings
    2% below category average
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Management dashboard7.01 Ratings6.17 Ratings
    Retention options10.01 Ratings7.57 Ratings
    Universal recovery00 Ratings6.8302 Ratings
    Instant recovery00 Ratings8.7290 Ratings
    Recovery verification00 Ratings7.3288 Ratings
    Business application protection00 Ratings6.5262 Ratings
    Multiple backup destinations00 Ratings8.0268 Ratings
    Incremental backup identification00 Ratings8.3338 Ratings
    Backup to the cloud00 Ratings6.5213 Ratings
    Deduplication and file compression00 Ratings8.0326 Ratings
    Snapshots00 Ratings7.3243 Ratings
    Flexible deployment00 Ratings7.37 Ratings
    Platform support00 Ratings9.07 Ratings
    Encryption00 Ratings8.36 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of OwnBackup and Unitrends
    Feature
    OwnBackup
    8.5
    1 Ratings
    7% above category average
    Unitrends
    -
    Ratings
    Operational reporting and analytics7.01 Ratings00 Ratings
    Ransomware Recovery10.01 Ratings00 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of OwnBackup and Unitrends
    Feature
    OwnBackup
    10.0
    1 Ratings
    15% above category average
    Unitrends
    -
    Ratings
    SaaS Product Integration10.01 Ratings00 Ratings
    Multiple Data Restoration Options10.01 Ratings00 Ratings
    Data Auditing and Search10.01 Ratings00 Ratings
    Data Storage in the Cloud or On-Premises10.01 Ratings00 Ratings
    Best Alternatives
    OwnBackupUnitrends
    Small Businesses
    Backupify
    Score5.6 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Spanning Backup
    Score7.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OwnBackupUnitrends
    Likelihood to Recommend
    10.0
    (4 ratings)
    8.0
    (372 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (25 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (16 ratings)
    Availability
    -
    (0 ratings)
    6.2
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.6
    (2 ratings)
    Support Rating
    9.8
    (2 ratings)
    7.9
    (23 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (12 ratings)
    Configurability
    -
    (0 ratings)
    7.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    3.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    OwnBackupUnitrends
    Likelihood to Recommend
    OwnBackup
    OwnBackup is a great solution for anyone wanting to backup their Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future.
    Incentivized
    Read full review
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Pros
    OwnBackup
    • Automatic, daily full backups of data.
    • Users have access to backups
    • User friendly interface
    Incentivized
    Read full review
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Cons
    OwnBackup
    • Price - it is one of our most expensive third-party applications
    • User adoption - we are still not leveraging all of the OwnBackup features
    Incentivized
    Read full review
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Likelihood to Renew
    OwnBackup
    No answers on this topic
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Usability
    OwnBackup
    No answers on this topic
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Reliability and Availability
    OwnBackup
    No answers on this topic
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Performance
    OwnBackup
    No answers on this topic
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Support Rating
    OwnBackup
    Based on my own experience and by other team members
    Incentivized
    Read full review
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Online Training
    OwnBackup
    No answers on this topic
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Implementation Rating
    OwnBackup
    No answers on this topic
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    Alternatives Considered
    OwnBackup
    The native Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups.
    Incentivized
    Read full review
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Scalability
    OwnBackup
    No answers on this topic
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    Return on Investment
    OwnBackup
    • The archiving features of this product have had an ROI of $18K for storage costs recurring annually
    • We have not had to do a full restore of backups, but if we did loose data and have to perform a full restore OwnBackup would easily become our most valuable tool
    Incentivized
    Read full review
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    ScreenShots