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OX App Suite vs. SmartSuite vs. Socialtext (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OX App Suite

    N/AN/AOpen-Xchange (OX) offers mail/messaging and DNS-based security services. The OX App Suite Cloud and OX App Suite (an on-premise solution) is a combined email, calendar, task management, and productivity suite that features built-in antispam, anti-phishing, and anti-malware, as well as email encryption.N/A

    SmartSuite

    Score10 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    Socialtext (discontinued)

    Score10 out of 10
    N/ASocial Text was a tool that focused on social learning and includes Twitter-like microblogging capabilities. The product competed with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms. It was acquired by PeopleFluent in 2012 and is no longer available as a separate product, though similar capabilities are supplied by the PeopleFluent platform.

    $1

    Starting Price Per Month

    Pricing
    OX App SuiteSmartSuiteSocialtext (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Socialtext
    $1.00
    Starting Price Per Month
    Offerings
    Pricing Offerings
    OX App SuiteSmartSuiteSocialtext (discontinued)
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    OX App SuiteSmartSuiteSocialtext (discontinued)
    Considered Multiple Products
    Open-Xchange
    No answer on this topic
    SmartSuite
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    OX App SuiteSmartSuiteSocialtext (discontinued)
    Project Management
    Comparison of Project Management features of OX App Suite and SmartSuite and Socialtext (discontinued)
    Feature
    OX App Suite
    -
    Ratings
    SmartSuite
    9.1
    18 Ratings
    17% above category average
    Socialtext (discontinued)
    7.6
    1 Ratings
    2% below category average
    Task Management00 Ratings9.218 Ratings8.01 Ratings
    Resource Management00 Ratings9.117 Ratings00 Ratings
    Gantt Charts00 Ratings9.114 Ratings7.01 Ratings
    Scheduling00 Ratings9.016 Ratings9.01 Ratings
    Workflow Automation00 Ratings9.117 Ratings8.01 Ratings
    Team Collaboration00 Ratings9.218 Ratings00 Ratings
    Support for Agile Methodology00 Ratings9.118 Ratings00 Ratings
    Document Management00 Ratings9.117 Ratings00 Ratings
    Email integration00 Ratings9.117 Ratings00 Ratings
    Mobile Access00 Ratings9.017 Ratings4.01 Ratings
    Timesheet Tracking00 Ratings9.214 Ratings00 Ratings
    Change request and Case Management00 Ratings9.016 Ratings00 Ratings
    Budget and Expense Management00 Ratings9.215 Ratings00 Ratings
    Search00 Ratings00 Ratings9.01 Ratings
    Visual planning tools00 Ratings00 Ratings8.01 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of OX App Suite and SmartSuite and Socialtext (discontinued)
    Feature
    OX App Suite
    -
    Ratings
    SmartSuite
    9.2
    15 Ratings
    18% above category average
    Socialtext (discontinued)
    -
    Ratings
    Quotes/estimates00 Ratings9.214 Ratings00 Ratings
    Project & financial reporting00 Ratings9.114 Ratings00 Ratings
    Integration with accounting software00 Ratings9.29 Ratings00 Ratings
    Communication
    Comparison of Communication features of OX App Suite and SmartSuite and Socialtext (discontinued)
    Feature
    OX App Suite
    -
    Ratings
    SmartSuite
    -
    Ratings
    Socialtext (discontinued)
    7.2
    1 Ratings
    10% below category average
    Chat00 Ratings00 Ratings7.01 Ratings
    Notifications00 Ratings00 Ratings6.01 Ratings
    Discussions00 Ratings00 Ratings9.01 Ratings
    Surveys00 Ratings00 Ratings4.01 Ratings
    Internal knowledgebase00 Ratings00 Ratings10.01 Ratings
    Best Alternatives
    OX App SuiteSmartSuiteSocialtext (discontinued)
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    Any.do
    Score8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    KanbanFlow
    Score7.3 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    OX App SuiteSmartSuiteSocialtext (discontinued)
    Likelihood to Recommend
    -
    (0 ratings)
    9.2
    (18 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    6.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OX App SuiteSmartSuiteSocialtext (discontinued)
    Likelihood to Recommend
    Open-Xchange
    No answers on this topic
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    Discontinued Products
    We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
    Read full review
    Pros
    Open-Xchange
    No answers on this topic
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    Discontinued Products
    • Version history - Always keeps the edited versions and one can revert back any time
    • Creating and Editing an article is very easy and intutive
    • Sharing the articles with peers
    Read full review
    Cons
    Open-Xchange
    No answers on this topic
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    Discontinued Products
    • Search needs a ton of improvements. It was very slow a year ago
    • Search result quality was also not that good
    • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
    Read full review
    Likelihood to Renew
    Open-Xchange
    No answers on this topic
    SmartSuite
    I have a great expereance
    Read full review
    Discontinued Products
    We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
    Read full review
    Usability
    Open-Xchange
    No answers on this topic
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Open-Xchange
    No answers on this topic
    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Open-Xchange
    No answers on this topic
    SmartSuite
    That's easy. Just try
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Open-Xchange
    No answers on this topic
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    Discontinued Products
    I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
    Read full review
    Return on Investment
    Open-Xchange
    No answers on this topic
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    Discontinued Products
    • We get solutions to concerns much faster
    • We promote interactions with the other depts
    • We listen and have discussions
    Read full review
    ScreenShots

    SmartSuite Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot