PanTerra Networks vs. Tencent VooV Meeting (TVM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PanTerra Networks
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…
$12.95
per month per seat
Tencent VooV Meeting (TVM)
Score 9.7 out of 10
N/A
Tencent VooV Meeting (TVM) is a video conferencing service powered by Tencent that is built for collaboration. With this product, users can schedule and join meetings, anytime, anywhere, to eliminate the need to travel and allowing users to be more productive.N/A
Pricing
PanTerra NetworksTencent VooV Meeting (TVM)
Editions & Modules
Business Basic
$17.95
per month per seat
Business Plus
$24.95
per month per seat
Professional
$29.95
per month per seat
Call Center
$44.95
per month per seat
No answers on this topic
Offerings
Pricing Offerings
PanTerra NetworksTencent VooV Meeting (TVM)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details30% discount on pricing on all seat types.
More Pricing Information
Community Pulse
PanTerra NetworksTencent VooV Meeting (TVM)
Top Pros
Top Cons
Features
PanTerra NetworksTencent VooV Meeting (TVM)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
PanTerra Networks
9.1
1 Ratings
13% above category average
Tencent VooV Meeting (TVM)
9.0
1 Ratings
11% above category average
High quality audio9.11 Ratings9.01 Ratings
High quality video9.11 Ratings9.01 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
PanTerra Networks
7.7
2 Ratings
2% below category average
Tencent VooV Meeting (TVM)
9.0
1 Ratings
12% above category average
Desktop sharing7.72 Ratings9.01 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
PanTerra Networks
8.2
1 Ratings
3% above category average
Tencent VooV Meeting (TVM)
9.0
1 Ratings
8% above category average
Calendar integration8.21 Ratings00 Ratings
Meeting initiation8.21 Ratings9.01 Ratings
Record meetings / events8.21 Ratings00 Ratings
Slideshows00 Ratings9.01 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
PanTerra Networks
9.1
1 Ratings
18% above category average
Tencent VooV Meeting (TVM)
9.0
1 Ratings
7% above category average
User authentication9.11 Ratings9.01 Ratings
Participant roles & permissions9.11 Ratings9.01 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
PanTerra Networks
8.7
3 Ratings
7% above category average
Tencent VooV Meeting (TVM)
-
Ratings
Hosted PBX9.13 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.53 Ratings00 Ratings
Directory of employee names8.62 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
PanTerra Networks
8.0
3 Ratings
2% below category average
Tencent VooV Meeting (TVM)
-
Ratings
Answering rules8.23 Ratings00 Ratings
Call recording8.62 Ratings00 Ratings
Call park8.23 Ratings00 Ratings
Call screening7.83 Ratings00 Ratings
Message alerts8.62 Ratings00 Ratings
Business SMS/External Messaging4.02 Ratings00 Ratings
Online Fax9.13 Ratings00 Ratings
Voicemail Transcription9.11 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
PanTerra Networks
7.7
2 Ratings
8% below category average
Tencent VooV Meeting (TVM)
-
Ratings
Mobile app for iOS8.22 Ratings00 Ratings
Mobile app for Android7.31 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
PanTerra Networks
8.7
4 Ratings
14% above category average
Tencent VooV Meeting (TVM)
-
Ratings
Centralized communications management8.62 Ratings00 Ratings
Team messaging8.13 Ratings00 Ratings
Team document sharing9.11 Ratings00 Ratings
Call and meeting analytics9.11 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
PanTerra Networks
-
Ratings
Tencent VooV Meeting (TVM)
9.0
1 Ratings
7% above category average
Live chat00 Ratings9.01 Ratings
Best Alternatives
PanTerra NetworksTencent VooV Meeting (TVM)
Small Businesses
Nextiva
Nextiva
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Nextiva
Nextiva
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
TeamViewer
TeamViewer
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PanTerra NetworksTencent VooV Meeting (TVM)
Likelihood to Recommend
9.7
(61 ratings)
7.0
(1 ratings)
Likelihood to Renew
8.1
(5 ratings)
-
(0 ratings)
Usability
8.2
(2 ratings)
-
(0 ratings)
Support Rating
9.8
(59 ratings)
-
(0 ratings)
Implementation Rating
9.7
(57 ratings)
-
(0 ratings)
User Testimonials
PanTerra NetworksTencent VooV Meeting (TVM)
Likelihood to Recommend
PanTerra
PanTerra Networks is well suited for the small to medium business who are looking for a fully featured suite of telephony products. Whether they need traditional phone products or on the go gui based applications, PanTerra Networks has a scalable solution that will fit most companies. PanTerra Networks has successfully moved into the enterprise market with their competent Call and Contact center applications.
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Tencent Cloud
It is most ideal for meetings with people residing in China. Outside of China, it is less common compared to Zoom, MS Teams, Google Meet, and other popular meeting platforms. While it is lesser known, it possesses powerful features and is technically on par with any other meeting platform. I have no issues using it on a daily basis. For someone whose primary calendar is Google, perhaps Google Meet is still the most seamless integrated solution.
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Pros
PanTerra
  • Attended or un-attended answering of incoming calls
  • Transfer calls to appropriate person
  • Integrates with cell phones for always available
  • Keeps a log of phone calls
  • Allows me to use messaging on my phone system and desktop
  • Allows me to manage user accounts
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Tencent Cloud
  • Access Control
  • Intuitive Controls within Meeting
  • Attendee and Content Sharing Management
  • Powerful features such as beauty filter, network checks
Read full review
Cons
PanTerra
  • The fax feature is a bit cumbersome. Oftentimes we have more than one document to send in a transmission, and this system does not have the capability to add more than one attachment to a fax. Combining all branches into one document is time-consuming.
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Tencent Cloud
  • Home screen lacks certain functions
  • Integration with Google Calendar
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Likelihood to Renew
PanTerra
In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
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Tencent Cloud
No answers on this topic
Usability
PanTerra
Great quality
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Tencent Cloud
No answers on this topic
Support Rating
PanTerra
The support team is fantastic, probably the best I have experienced with any company. If I have a question, I can quickly chat with support and they resolve the problem nearly immediately. I don't have to call a phone number and wait on the line for hours for a response. Overall, the support team is one of the main reasons we continue to utilize PanTerra Streams.
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Tencent Cloud
No answers on this topic
Implementation Rating
PanTerra
The implementation was fast. Things were explained quite well on the onboarding call. All that was left to do was to map the extensions(they did this for us) and port over the numbers. The porting process went pretty smoothly! No complaints at all.
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Tencent Cloud
No answers on this topic
Alternatives Considered
PanTerra
PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.
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Tencent Cloud
Technically, TVM is on par and perhaps perform better than most of the rest. It does a really good job at what it's supposed to do, a meeting platform with strong support features for video, audio and presentation. The only issue is in prevalence, there doesn't seem to be a web version available, so invitees who don't have the TVM platform are required to download and install the software before they can join a meeting. This creates more friction compared to Google and MS Teams, which offer web versions of the meeting interface.
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Return on Investment
PanTerra
  • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
  • We decreased our monthly expense for reliable service by several hundred dollars
  • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
  • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
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Tencent Cloud
  • Hassle-free communication with Chinese counterparts
Read full review
ScreenShots

PanTerra Networks Screenshots

Screenshot of Advanced Collaboration Features - Streams is an end-to-end cloud communications, collaborations, and file sharing suite.Screenshot of AppDesigner - PanTerra can set up the platform before deployment, but turn-key tools are offered to do more with its open API.Screenshot of Analytics & Reporting -  Access to analytic performance data is customizable and available for the life of your account.Screenshot of Device Safeguards - PanTerra IP Phones utilize TLS, HTTPS certificate management, call server redundancy, and SRTP for voice. Additionally, PanTerra's built-in mobile security features allow lockout of stolen devices and admin tools support immediate reassignment of user content.