Parallels Device Management vs. TeamViewer

We had a medium size fleet of macbook pros that we had deployed and had parallels already installed on them. We looked into a way to standardize and track these devices and started looking into Parallels as a solution to help us with this. Parallels was a good fit due to the fact that most of these machines already had the base system already installed

Incentivized

I am a top user of this products and I would say it is the best for professional remote services and it goes well on any device, windows, Linux Mac and also a simple free version for personal use on mobile phone. It clearly and securely sorts out all your remote needs.

Incentivized

• Central location for management via Webv
• Existing ecosystem for our mac users
• Trust and transparent set up from normal operations

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• Easy to get started :- Setup wes quick and honestly, most of us just started using it without needing any guide or help. It's pretty straight forward.
• Smooth Remote access :- TeamViewer makes it super easy to connect other systems, and the connection is usually smooth with barely any lag . Even the stuffs like the design or video editing works fine remotely.
• Good Security :- It has a soliD security like Encryption and fwo-factors login, so we don't really worry much about someone getting into a session they should not. the device approval thing is also a nice touch.
• Works Everywhere :- We've used it on Windows, Ipads, Android even mac - and it just works. It makes the things alot easier when people are using different devices.

Incentivized

• It can be a bit difficult with a large fleet of computers
• Can be a bit hard to troubleshoot if there are issues
• There are other tools that are cheaper that do the same thing albeit not as well

Incentivized

• It does not allow a free package for commercial purposes which can be substantial cost for some businesses
• Being a remote access tool and not properly configured, it is very susceptible to security breaches
• Being a heavy resource consumer makes it slow down order version systems and those that are not properly updated.

Incentivized

We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.

Incentivized

TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.

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Always available if setup correctly.

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The application is built on VNC which is a very stable technology.

the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.

Incentivized

As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.

Incentivized

I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.

I was not directly involved in the implementation process, as we have a dedicated IT team for that. However, after completing the training, I found it to be quite user-friendly. As a manager, I asked the IT team member about their implementation experience, as they seemed satisfied with it. They informed me that the TeamViewer team is very supportive of everything.

Incentivized

We looked at a product called virtual box to do something similar to what we saw from Parallels but it was much more manual for us to deploy out the tool and we would have had to do a lot more work to manage all the systems we have in the fleet

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We have used and evaluated other remote access tools like AnyDesk and Microsoft Remote Desktop Compared to these, TeamViewer stands out for its easy setup, strong security features, and reliable performance across different devices and platforms.

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Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop

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• Easy to deploy out to our fleet
• quick turn around time to provision with parallels
• ease of use from end user perspective

Incentivized

It took about 3 months.

• Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
• Remotely accessing devices in our office allows employees to stay productive while working from home.
• TeamViewer helps us to collaborate with other firms for projects we're doing.

Incentivized