Paycom vs. PayScale MarketPay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paycom
Score 7.4 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
PayScale MarketPay
Score 9.3 out of 10
N/A
PayScale MarketPay is a compensation survey data aggregator that supports merit and structure modeling, report writer, and pricing wizard.N/A
Pricing
PaycomPayScale MarketPay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PaycomPayScale MarketPay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PaycomPayScale MarketPay
Top Pros
Top Cons
Features
PaycomPayScale MarketPay
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paycom
7.2
362 Ratings
9% below category average
PayScale MarketPay
-
Ratings
Employee demographic data7.7327 Ratings00 Ratings
Employment history7.5313 Ratings00 Ratings
Job profiles and administration7.3316 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.1317 Ratings00 Ratings
Organizational charting6.2238 Ratings00 Ratings
Organization and location management7.6275 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)6.7261 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paycom
7.8
376 Ratings
3% below category average
PayScale MarketPay
-
Ratings
Pay calculation8.4365 Ratings00 Ratings
Support for external payroll vendors6.447 Ratings00 Ratings
Off-cycle/On-Demand payment8.713 Ratings00 Ratings
Benefit plan administration8.0313 Ratings00 Ratings
Direct deposit files8.2365 Ratings00 Ratings
Salary revision and increment management7.5300 Ratings00 Ratings
Reimbursement management7.3204 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paycom
7.7
332 Ratings
5% below category average
PayScale MarketPay
-
Ratings
Approval workflow7.5317 Ratings00 Ratings
Balance details7.7317 Ratings00 Ratings
Annual carry-forward and encashment8.0262 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paycom
7.7
377 Ratings
6% below category average
PayScale MarketPay
-
Ratings
View and generate pay and benefit information8.2370 Ratings00 Ratings
Update personal information8.5373 Ratings00 Ratings
View company policy documentation7.7332 Ratings00 Ratings
Employee recognition6.2179 Ratings00 Ratings
View job history7.7294 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paycom
4.9
26 Ratings
46% below category average
PayScale MarketPay
-
Ratings
Tracking of all physical assets4.926 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paycom
6.6
323 Ratings
15% below category average
PayScale MarketPay
-
Ratings
Report builder7.0317 Ratings00 Ratings
Pre-built reports6.9314 Ratings00 Ratings
Ability to combine HR data with external data5.855 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paycom
7.4
319 Ratings
8% below category average
PayScale MarketPay
-
Ratings
New hire portal7.7316 Ratings00 Ratings
Manager tracking tools7.1273 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Paycom
5.5
184 Ratings
39% below category average
PayScale MarketPay
-
Ratings
Corporate goal setting4.236 Ratings00 Ratings
Individual goal setting6.4171 Ratings00 Ratings
Line-of sight-visibility4.835 Ratings00 Ratings
Performance tracking6.4180 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Paycom
6.9
231 Ratings
15% below category average
PayScale MarketPay
-
Ratings
Performance plans7.1214 Ratings00 Ratings
Performance improvement plans7.0202 Ratings00 Ratings
Review status tracking7.0207 Ratings00 Ratings
Review reminders7.1213 Ratings00 Ratings
Multiple review frequency6.4191 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Paycom
6.8
34 Ratings
15% below category average
PayScale MarketPay
-
Ratings
Create succession plans/pools9.124 Ratings00 Ratings
Candidate ranking6.830 Ratings00 Ratings
Candidate search5.833 Ratings00 Ratings
Candidate development5.429 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paycom
6.3
223 Ratings
22% below category average
PayScale MarketPay
-
Ratings
Job Requisition Management6.3199 Ratings00 Ratings
Company Website Posting6.5196 Ratings00 Ratings
Publish to Social Media6.2156 Ratings00 Ratings
Job Search Site Posting6.1182 Ratings00 Ratings
Duplicate Candidate Prevention6.4170 Ratings00 Ratings
Applicant Tracking6.2205 Ratings00 Ratings
Notifications and Alerts6.4209 Ratings00 Ratings
Best Alternatives
PaycomPayScale MarketPay
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
PayScale Insight Lab
PayScale Insight Lab
Score 4.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Salesforce Spiff
Salesforce Spiff
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaycomPayScale MarketPay
Likelihood to Recommend
7.6
(396 ratings)
8.0
(1 ratings)
Likelihood to Renew
8.5
(21 ratings)
-
(0 ratings)
Usability
8.6
(24 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(52 ratings)
10.0
(1 ratings)
In-Person Training
6.4
(1 ratings)
-
(0 ratings)
Online Training
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(7 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
5.5
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
PaycomPayScale MarketPay
Likelihood to Recommend
Paycom
Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.
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PayScale, Inc.
If you have someone in your organization well-versed in compensation and compensation analysis, PS MP is a great fit and they will be able to onboard and leverage it very quickly. Moreover, if you have roles within your organization that are fairly standard and akin to similar roles in other organizations, you will get a lot out of the majority of matches that PS MP suggests. However, if you've made your roles a little bit more nuanced or "outside of the box" you may have difficulty finding a sufficient match and have to make concessions. If you are in a region where PS MP might not provide enough data, you may need to do a bit of extra leg-work and analysis on your own to settle on where your pay ranges and the like should be. Given the cost of PS MP, it's worth considering based on your workforce and your commitment to compensation analysis and the conversations around it whether it's truly going to provide adequate ROI.
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Pros
Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
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PayScale, Inc.
  • Detailed view of the market rates for roles within the organization provides the ability to pay our employees at our chosen rate with confidence.
  • Updated data to ensure that we are keeping pace--you're not stuck with outdated data that some annual salary surveys provide.
  • The market available for analysis are robust, and we're not simply looking at a single city, region, or country. You can usually get as grand or as granular as you like in reviewing available data.
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Cons
Paycom
  • GL set up can be clunky until you understand how it works.
  • Be able to edit document types. I made an entire document then realized I attached it incorrectly and had to start over.
  • Advanced Report Writer would be nice to combine multiple areas into one report easily.
Read full review
PayScale, Inc.
  • There is a bit of a learning curve--if you're looking to get others involved who are not fluent in compensation data and analysis, it can be complicated and involved. It could benefit from additional tips and walkthroughs for newer users outside of the support that PayScale provides through your designated PS employee/account manager.
  • Being a Canadian company, the data isn't always as robust as it is for American companies. Larger cities are almost always represented and while you can often get data for the smaller areas, the data is not sufficient enough to always provide the best confidence (e.g. 5.0 reports vs. lower rated ones).
  • It does not work for every job, and you may find that you need to stretch definitions a bit as you may have roles that don't fix the exact mold that they are closest to in PayScale. This is especially true in insurance, where the role of underwriter or claims adjuster may differ significantly based on the organization's business.
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Likelihood to Renew
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
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PayScale, Inc.
No answers on this topic
Usability
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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PayScale, Inc.
No answers on this topic
Reliability and Availability
Paycom
They are very dependable and I have never experience any outages
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PayScale, Inc.
No answers on this topic
Performance
Paycom
Yes, Paycom's performance is excellent, no issues.
Read full review
PayScale, Inc.
No answers on this topic
Support Rating
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
PayScale, Inc.
Support is great as PayScale provides you with a dedicated staff member similar to Account Manager that helps ensure you stay on track and you get what you need out of the product. Additionally, onboarding support is provided where needed, and you never feel as though you're not close to the support you need. PayScale support is great!
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In-Person Training
Paycom
They were a sales person and not really a good trainer.
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PayScale, Inc.
No answers on this topic
Online Training
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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PayScale, Inc.
No answers on this topic
Implementation Rating
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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PayScale, Inc.
No answers on this topic
Alternatives Considered
Paycom
ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!!
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PayScale, Inc.
We haven't used any similar products, as the organization previously relied on salary surveys completed within a group of similar companies and market surveys. The downside of such surveys was the limited or not relevant datasets and the timing of them as they did not keep pace with the market and were always essentially 6-12 months behind the curve.
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Scalability
Paycom
They are not able to meet our current needs
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PayScale, Inc.
No answers on this topic
Return on Investment
Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
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PayScale, Inc.
  • Positive: Ability to better understand where our pay is relative to the market and ensure that we are paying competitively and attracting the best possible talent.
  • Positive: We can have more informed compensation conversations with staff about their pay and why we pay the way we do. We can define our compensation philosophy and build a plan to move forward and ensure we keep staff informed.
  • Neutral Impact: While PS MP can be robust for certain jobs, using it as a unified platform within the organization is not without its challenges as some jobs just don't quite fit the data provided and we need to make some concessions. While there are benefits to the data, the additional work and less confidence makes those benefits a bit of a wash in the end.
  • Negative: There has been no negative impact of using PS MP overall to this point.
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ScreenShots

Paycom Screenshots

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