Item: Paycom
Rating: 10
Author: Ashley Ricciardi

Overall Satisfaction with Paycom

Use Cases and Deployment Scope

So we use it for our payroll system for employee tracking. We do all the onboarding through Paycom as well and terminations, and then our employees use it as the employee facing, so to view their pay stubs and time and cards, etc.

Pros and Cons

Pros

Time attendance I like because the employees able to request their punches. Payroll is great. Our pros, we have the data sets and that really has been a big saver for us as far as time because we set up the perimeters and it just pulls for us.

Cons

I think definitely if there could be a tax specialist that we could speak to that's client facing, that would be an area that I would like to see.

Return on Investment

Definitely a positive one and it saved the RHR side a lot and payroll expenses because the employee does a lot of the changes now themselves.

Single Software Solution

The same. I think that more or less, if they're having multiple companies, you have to move them across. There's areas for there to be an error if there's, we forgot to terminate someone, they got paid twice, so we don't have to worry about that.

Automation

It saves us time before we'd have to pull payrolls individually. Now they kind of post seamlessly for all of them and the employees really are able to kind of make their changes themselves and it automatically pulls in without our sub approving, which is great.

Alternatives Considered

We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.

Key Insights

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Likelihood to Recommend

I think for time attendance for payroll, really employee data keeping and areas of improvement. Again, I think that just having that tax person for us would be a big area that I like to see.

Paycom Feature Ratings

Comments

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Alexis Correa
(Vendor Representative) commented 5 months ago
Ashley, we’re thrilled to hear that our all-in-one platform has streamlined your HR and payroll processes, saving you time and reducing errors. Our automation features have clearly made a significant impact on your organization, empowering employees to take ownership of their changes and freeing up your team to focus on more strategic initiatives. Thank you for sharing your feedback with us - we appreciate your insights and are committed to continually improving our services to meet the evolving needs of our clients.

Paycom Review