Paycom vs. TalentCards

I've implemented at least 7 HRMS and/or performance suites over the years. I have no true complaints about the platform. We have found that for one of our client codes, the scheduling functionality doesn't accommodate the constant scheduling adjustments our transportation company requires. That said, our routes can change more than once an hour and start/end times often change with routes. We have found that managing the full employee life cycle is even more streamlined with the recent Position Seat updates. We also value that the platform is a native build - so no lagging API integrations to navigate.

Incentivized

TalentCards is very well suited for field based, hands on roles where people need quick access to information. For us, that means technicians who are mobile all day and need short training, refreshers, or job aids they can pull up on their phone right before or during a job. It works especially well for onboarding, SOPs, safety reminders, and knowledge reinforcement over time.
It is less appropriate for long form, deep training that requires extended focus, discussion, or complex assessments. If you need multi hour courses, heavy compliance training, or classroom style learning with facilitation and interaction, a traditional LMS or instructor led format is a better fit.

Incentivized

• Before Paycom we were using Paylocity and in about six months of running payroll with Paylocity, we never once had 100% accuracy from a payroll standpoint. So we had disgruntled employees because either their time was off or their pay was off. With Paycom, we've never had a case where our payroll was not 100% accurate.

Incentivized

• Easy to Use
• Has both a Free Version and a Trial Version to test
• Great for teaching important steps when learning new material

Incentivized

• I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
• I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.

Incentivized

• The AI functions could be smoother and more tailored to the brand.

Incentivized

we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things

Incentivized

The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.

Incentivized

The learner experience is excellent. Technicians can get into the mobile app quickly, navigate content easily, and find what they need without training. For a field workforce, that is where usability matters most, and TalentCards does that very well.
Admin usability is solid, but it is browser based, not app based. All content creation, user management, and reporting require a desktop or web browser. The interface itself is intuitive once you are there, but it is not something you can realistically manage from a phone.

Incentivized

They are very dependable and I have never experience any outages

Incentivized

Yes, Paycom's performance is excellent, no issues.

Incentivized

Have been bounced around alot in our 3 years of partnership. Wanted a dedicated rep but that did not provide us the care and attention we required. Work with a team first and then get to your representative. Sometimes an issue with time differences - representative working on different timebelt and not accessible, or we had to wait a day to move an issue along

Incentivized

They were a sales person and not really a good trainer.

Incentivized

All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.

Incentivized

They don't compare, it is two different products, but Jira helps manage products and keeps a virtual to-do list. While TalentCards is something that can be added to Jira's list as a scheduled learning session. I haven't used any product close to TalentCards before. We were looking for different ways to learn together and this software really fit the bill.

Incentivized

They are not able to meet our current needs

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• I would think the most time would come from applicant tracking and I don't think that's a Paycom issue necessarily. I think it was a training issue during implementation. I would say that that has improved now that we had onsite training. But initially the applicant tracking piece can be difficult when you're used to just using an ATS. That's specifically for talent acquisition because there's a lot of nuances that goes into the system that Paycom bills.

Incentivized

• Easy to add info as it becomes available
• Great way to learn important info in small doses
• Perfect for small businesses

Incentivized