Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
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Welcome
Score 8.5 out of 10
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Welcome is an intelligent compensation hub used to communicate offers to candidates and total
rewards to employees — while making data-driven compensation decisions. It aims to help users increase acceptance rates
by clearly communicating
each offer and its total
compensation with Digital Offers, and boost employee retention by helping
employees understand the value
of their equity, benefits, salary,
and bonuses with Total Rewards. With Compensation Data, users' HR and People…
I came from using Paylocity at a company to a company that was using a local Payroll company that gave us very little control or insight. I was able to convince my CEO and CFO that Paylocity would be well worth the cost for us to have total control over all aspects of the Payroll process. We are a semi-smaller company - more than 50 employees, but less than 100. My last company was a bit smaller. I can't think of any scenario where Paylocity would not be an amazing option, especially for payroll. Our payroll process has a lot of intricacies that other industries do not, and I am able to personalize everything exactly the way I need it.
If you don't have a workflow management tool in place and are relying on email or shared documents, then I would recommend using Welcome to keep tasks moving and employees accountable. It's very flexible, so you can really drill down on what you're asking from users and it consolidates the tasks that you need to work on in one place. We don't use it for legal documents due to more specific requirements that those require, but, for most other collaborative work, it is used.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
For some tasks that don't require an article, we are forced to create one or the task doesn't function.
When changes are tracked in Word docs they are not apparent until the file is downloaded meaning that if people are only previewing content, they will miss these changes/comments.
Having 2 separate places to comment can be confusing and hiding resolved comments can mean less transparency in the process.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
I gave Paylocity an 8 because it's easy to use once you learn it, and it saves a lot of time by keeping payroll, time tracking, and HR in one place. It has a lot of useful features, but some reports and settings can be confusing, and it takes time to learn everything. Overall, it works well and makes our job easier.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
Paylocity is SO far ahead of Paycor, it's not even funny. Just from the implementation standpoint alone, Paycor was an absolute nightmare. Paylocity had some struggles, but that goes along with any implementation. The experience with Paylocity was LIGHTYEARS ahead of our experience with Paycor, and the system itself is so, so much better.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
Payroll Processing is much faster now that we've integrated with Toast.
Garnishments haven't been great so far, but working those out.
Integration makes it easier and more organized for our managers, saving time by eliminating the need to run multiple reports across multiple platforms to track down documents.
Employees can be resistant to using Welcome at first as they think it will add to their workload, but they, eventually, see the benefits of saving time and gaining efficiency.
If one person is responsible for entering all tasks, it can be a fair bit of admin time for that person.
We have a better working relationship with external agencies that also use Welcome to collaborate with us.
