Overall Satisfaction with Paylocity
We use Paylocity for all our payroll needs. We have the system integrated with recruiting software so that onboarding is done electronically and uploaded into the Paylocity system. All employee information is entered and edited, and all pay detail is included. Payroll reports, ACA compliance, and more can be accessed through their reporting system. Processing payroll is seamless, and the system is very user-friendly.
- Great customer service with one dedicated account rep
- Systems are very user-friendly
- Reporting and employee tracking easy to use and customizable
- The onboarding process could be more detailed so that employees can enter more information versus the administrator adding it manually
- The report writing tool could use more detailed explanation
- The help topics and articles are sometimes hard to locate
- Paylocity has helped with saving time with the onboarding process
- Paylocity saves cost by centralizing new hire uploads
- Paylocity provides great data to help make financial decisions
Paylocity has saved us time by providing efficient and automated programs and software to reduce time spent on employee management and payroll details. We utilize the reporting features to determine staffing needs and to maintain compliance with various agencies, saving us time spent working on this in a more manual manner.
We actually don't use these features with our Paylocity software package.
Paylocity has far surpassed other payroll companies that we have used in the past. Our sales rep not only did a phenomenal job of selling and pricing the product to us but remains available now, years after we first started using the product, for any questions or issues we may have. We have a wonderful, dedicated account rep that has been assigned to our company for several years, and the confidence we have in him is exceptional. We like their software and appreciate how user-friendly it is and easy to customize based on our needs. Previous payroll companies we've used are mediocre and get the job done but don't have the personal touch that Paylocity has and definitely don't have the customized features we currently have. Based on customer service, sales excellence, and overall software usability, I'd never go back to any of the products we had used in the past.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes