Likelihood to Recommend The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
Read full review Easy, stable, and effective financial data management and also excellent for multiple contacts management and easy to provide accurate reports on multiple payment processing and various project activities. The CyberSource features are simple and easy to custom their functionalities and even scheduling using the solution is an amazing and useful data visualization platform.
Read full review Pros You can use Paytm to purchase from a selection of common items to luxurious items. Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains. Bills - You can use Paytm to pay bills for your house/electricity/DTH. Gifts - You can send gifts to your loved ones using Paytm. UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers. Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations. Read full review They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately. The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks. They also connect to PayPal making it easy to add them to any website as a payment method. Read full review Cons One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform. In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving. You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts. Read full review fees- competitive, but budget for them price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult implementation- significant time and expertise required to get everything up and running smoothly Read full review Alternatives Considered I use Paytm just for the ticket booking system. For most of my daily transactions,
Google Pay is the way.
Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
Read full review Cybersource is a decent product but 2 things are driving us to look at others options. First is the lack of customer service. Every issue that requires help is dreaded as you know if will not be an easy process. This tags into the communication access with them. Multiple emails are generally required to get any response. There have been times when we requested information about PCI compliance that they never responded. Second is the cost savings with others processors. Currently we are leaning towards Elavon as their replacement.
Read full review Return on Investment It decreased checkout time for the user which allowed us to increase user experience. Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc., Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options. Read full review It has streamlined credit card processing for the whole organization Provides all the info we need to locate specific transactions and address issues accordingly Read full review ScreenShots