Peerspot vs. TrustRadius for Vendors

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Peerspot
Score 7.4 out of 10
N/A
Peerspot (formerly IT Central Station) is a technology review platform for enterprise technology. Peerspot sources reviews from product users authenticated by a three-step process. Vendors use Peerspot to connect with potential buyers and communicate with reviewers.N/A
TrustRadius for Vendors
Score 9.1 out of 10
N/A
Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.
$30,000
per year
Pricing
PeerspotTrustRadius for Vendors
Editions & Modules
No answers on this topic
Customer Voice
Starting at $30,000 (multi-year discount available)
per year per product
Offerings
Pricing Offerings
PeerspotTrustRadius for Vendors
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMulti-year discount available
More Pricing Information
Community Pulse
PeerspotTrustRadius for Vendors
Considered Both Products
Peerspot

No answer on this topic

TrustRadius for Vendors
Chose TrustRadius for Vendors
TrustRadius' vendor portal is among the best and most user-friendly. Their review content is comparable to the competition, but their traffic outweighs a few competitors.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
PeerspotTrustRadius for Vendors
Small Businesses
SourceForge
SourceForge
Score 8.1 out of 10
SourceForge
SourceForge
Score 8.1 out of 10
Medium-sized Companies
SourceForge
SourceForge
Score 8.1 out of 10
SourceForge
SourceForge
Score 8.1 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
PeerspotTrustRadius for Vendors
Likelihood to Recommend
8.0
(1 ratings)
9.4
(258 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(11 ratings)
Usability
-
(0 ratings)
8.9
(16 ratings)
Support Rating
-
(0 ratings)
9.6
(77 ratings)
Implementation Rating
-
(0 ratings)
9.0
(4 ratings)
Ease of integration
-
(0 ratings)
9.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(6 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(6 ratings)
User Testimonials
PeerspotTrustRadius for Vendors
Likelihood to Recommend
IT Central Station
PeerSpot is well suited for organizations looking to get in-depth reviews from their customers/users. The phone interviews are a great way for the interviewer to dig deeper and pull more info than the reviewer may post on their own.
Read full review
TrustRadius
If you are looking for the best customer support, and want to collect quality reviews from your clients TrustRadius for Vendors is the best option. If you want your products to be reviewed by real users, if you want the reviews to be relevant and authentic, TrustRadius is providing it. If you are really interested in what your clients think and how they use your product, what challenges they are facing this is the right platform to work with.
Read full review
Pros
IT Central Station
  • Thorough outreach to collect reviews.
  • In-depth phone interview which may pull more info that web forms.
  • Good customer support.
Read full review
TrustRadius
  • Actively working with us to generate reviews
  • Actively working with us to showcase the reviews we get
  • Actively presenting us to the market by featuring us on special pages such as Vector Databases — and on the TrustRadius home page
  • Professional team providing us with services — but also colleagues and friends
  • We needed better ways to sort our reviews for score and recency, and TrustRadius for Vendors helped us get there
Read full review
Cons
IT Central Station
  • Missing an easier-to-collect method, e.g., web forms for those who don't want to speak on the phone.
  • Quote finder web browser extension.
Read full review
TrustRadius
  • Due to TrustRadius reviews being a bit lengthy, I think it can hinder response volume.
  • While not a major issue, it would be nice to have a TrustRadius Slack/chat integration where I could quickly reach my reps. That being said, my reps already have a great response time!
  • It would be nice if I could run a report on how my company's competitors are performing on TrustRadius for Vendors.
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Likelihood to Renew
IT Central Station
No answers on this topic
TrustRadius
We definitely see the value in peer review platforms like TrustRadius. Being able to hear from our customers and partners and share that information across the organization is very important to WatchGuard. I really see working with TrustRadius as a partnership that has been beneficial for both organizations and is continuing to prove very successful
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Usability
IT Central Station
No answers on this topic
TrustRadius
It was easy to integrate, pull data and reports from, and really easy to customize the design to fit the branding of our site. I found it easy to show other team members how to use. Our whole team was able to get around the system to fit their different needs
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Support Rating
IT Central Station
No answers on this topic
TrustRadius
The team is great to work with. They're responsive, personable, and overall easy to work with. I also like how they don't try to upsell you and talk about renewals all the time - this happens often when we talk to our G2 client success and sales teams.
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Implementation Rating
IT Central Station
No answers on this topic
TrustRadius
My only key insight is to make sure that you remember the TrustRadius team is your partner, not your enemy! They are there to help ensure the success within your organization and will do everything they can to help you meet your goals.
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Alternatives Considered
IT Central Station
Gartner Peer Insights is extremely complicated and frustrating to set up and maintain a product page. Requiring every change to be validated is time-consuming and often feels like a black box where requests gets denied, even when backed up with evidence.
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TrustRadius
The offerings at TrustRadius for Vendors are right on par with the other similar services we use. What sets TrustRadius for Vendors apart is their customer service and ability to address out personal needs and provide strategic recommendations on how we can make the most out of our paid partnership with them. Other similar providers don't seem to deliver best-in-class customer service.
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Return on Investment
IT Central Station
  • Increased awareness of our company through SEO.
  • Added content to our sales enablement content library.
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TrustRadius
  • We can't necessarily track ROI on this, but TrustRadius for Vendors has definitely influenced many buyers at some point in their purchasing journey.
  • Webhooks would help us track some of the above & when we get them set up, I'm sure we'll see many new leads coming in.
  • We just signed on for Buyer Intent, so we will be able to speak on this later on.
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ScreenShots