1. Home
  2. Technology Review Platforms
  3. TrustRadius for Vendors Reviews
  4. User Review of TrustRadius for Vendors
Valuable insights and great customer support
March 15, 2024

Valuable insights and great customer support

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Premium Product Profile
  • Review Sourcing Campaigns
  • Custom Questions
  • Review Syndication Widget
  • Quote Finder Chrome Extension
  • Intent Data

Overall Satisfaction with TrustRadius for Vendors

TrustRadius for Vendors brings us the most valuable insight on our products and solutions: the customer voice. The review forms are very complex providing us useful insights on use cases, deployments, ROI, and challenges customers are facing. User reviews help our company identify features that clients would like to be added to our products and solutions giving us recommendations on product development process.
  • A very useful admin platform where I can see anytime the volume and the recency of reviews, I can run different reports, I can edit product profiles
  • The quality of reviews and the awards
  • Published reports and analyst research
  • Occasional issues when using Safari as browser
  • Occasional issues at login on new vendor portal
  • The function "Metrics" recently released needs more improvements
  • Increase of brand awareness
  • Increase of traffic on product pages
  • Increase of conversion rates
We are frequently using intent data in different marketing and sales campaigns, for different buying stages and the conversion rates and the engagement of our prospects are higher in comparison with data coming from other sources. We also run some tests using LinkedIn audiences but there are some regional limitations because of LinkedIn policies.
The reviews collected on TrustRadius for Vendors have insights on pricing, ROI, use cases, industries thus allowing us to align the review content to different marketing campaigns built around these topics. Also, the tagging available allow us to add specific quotes to specific sections on our product pages. The numerous features that users can provide rating for are also important for us to design the product development plan.
The team is very supportive and answers to our questions, they are very receptive to our proposals and open for innovation. We test and experiment together, we run different project pilots to optimize our peer review program: from review generation campaigns to content development and intent data integration, to demand generation and pipeline progression.
We are also working with G2 and I consider the platforms complementing each other. With TrustRadius for Vendors we collect complex review content reflecting attribute ratings of our products, different use cases and deployments our clients experiment, reviewers sentiments. Using quotes tagging and Chrome Extension feature we can map the most relevant reviews to the right audience, messaging or industry. The vendor portal has multiple selections available, for me it is very important to be able to check only with a click the number of ratings or the number of reviews for different date range or to check if my product is qualified for next awards.

Do you think TrustRadius for Vendors delivers good value for the price?

Yes

Are you happy with TrustRadius for Vendors's feature set?

Yes

Did TrustRadius for Vendors live up to sales and marketing promises?

Yes

Did implementation of TrustRadius for Vendors go as expected?

Yes

Would you buy TrustRadius for Vendors again?

Yes

If you are looking for the best customer support, and want to collect quality reviews from your clients TrustRadius for Vendors is the best option. If you want your products to be reviewed by real users, if you want the reviews to be relevant and authentic, TrustRadius is providing it. If you are really interested in what your clients think and how they use your product, what challenges they are facing this is the right platform to work with.