Perceptyx vs. SurveyMonkey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Perceptyx
Score 7.3 out of 10
N/A
Perceptyx, from the company of the same name in Temecula, combines employee surveys and people analytics to help users see more of what’s going on in an organization, and how to drive it forward. Users can build multiple reporting demographics and linkage to performance metrics so as to discover how employee feedback is impacting the success of the business. Leaders can be provided with insights for survey items, including a self-assessment to help understand why employees may feel the way they…N/A
SurveyMonkey
Score 8.2 out of 10
N/A
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.
$99
per month
Pricing
PerceptyxSurveyMonkey
Editions & Modules
No answers on this topic
Team Advantage
$25
per month (billed annually) per user (starting at 3 users)
Team Premier
$75
per month (billed annually) per user (starting at 3 users)
Standard Monthly
$99
per month
Individual Plan - Advantage Annual
$468
per year
Individual Plan - Premier Annual
$1,428
per year
Offerings
Pricing Offerings
PerceptyxSurveyMonkey
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PerceptyxSurveyMonkey
Considered Both Products
Perceptyx
Chose Perceptyx
I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time …
SurveyMonkey

No answer on this topic

Top Pros
Top Cons
Features
PerceptyxSurveyMonkey
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Perceptyx
-
Ratings
SurveyMonkey
8.2
72 Ratings
6% above category average
Survey templates00 Ratings9.171 Ratings
Themes00 Ratings5.964 Ratings
Custom logo/branding00 Ratings9.563 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Perceptyx
-
Ratings
SurveyMonkey
8.8
74 Ratings
3% above category average
Changes to live survey00 Ratings8.258 Ratings
Question design help00 Ratings9.268 Ratings
Multiple question types00 Ratings9.274 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Perceptyx
-
Ratings
SurveyMonkey
7.1
68 Ratings
14% below category average
Survey logic flexibility00 Ratings7.168 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Perceptyx
-
Ratings
SurveyMonkey
9.5
74 Ratings
15% above category average
Response tracking00 Ratings9.673 Ratings
Data export00 Ratings9.670 Ratings
Standard reports00 Ratings9.573 Ratings
Custom reports00 Ratings9.660 Ratings
Analytics00 Ratings9.261 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Perceptyx
-
Ratings
SurveyMonkey
9.6
63 Ratings
14% above category average
Access controls00 Ratings9.663 Ratings
Compliance00 Ratings9.754 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Perceptyx
-
Ratings
SurveyMonkey
9.6
44 Ratings
17% above category average
Vendor-offered crowdsourcing00 Ratings9.529 Ratings
Respondent restrictions00 Ratings9.742 Ratings
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PerceptyxSurveyMonkey
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Bridge Learning Platform
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Score 10.0 out of 10
Square 9 Softworks
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Score 9.9 out of 10
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User Ratings
PerceptyxSurveyMonkey
Likelihood to Recommend
9.0
(1 ratings)
8.6
(107 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(26 ratings)
Usability
-
(0 ratings)
9.1
(38 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
8.2
(35 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
PerceptyxSurveyMonkey
Likelihood to Recommend
Perceptyx, Inc.
I think the software is well suited for targeted feedback for large organizations. I think product marketing teams could use the software as well. I think it competes directly and does a better job than SurveyMonkey. The platform feels more mature. I think this would work very well for politicians to be able to use to invite constituents to provide feedback on local, state, and national govt.
Read full review
Momentive (SurveyMonkey, Inc)
SurveyMonkey is best suited for you if you find that you are creating multiple survey regularly. It offers a variety of questions and options and is a well-rounded surveying tool. It is not best if you do not create surveys often, typically use the same survey, or looking for software to create quizzes or assessments. Also, if you are easily overwhelmed by too many options, this may not be the tool for you.
Read full review
Pros
Perceptyx, Inc.
  • I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
  • The ability to save information on the platform is great. So users can stop and start a review at their leisure
  • I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.
Read full review
Momentive (SurveyMonkey, Inc)
  • SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey.
  • I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few.
  • The surveys are very easy to share. You can import a large list of email addresses or free type just a few.
  • I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user.
Read full review
Cons
Perceptyx, Inc.
  • Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
  • I think having emojies would help as well instead of the standard language.
  • Perhaps adding a mobile platform for customers to send out to their workforce
Read full review
Momentive (SurveyMonkey, Inc)
  • Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side.
  • It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers.
  • As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys.
Read full review
Likelihood to Renew
Perceptyx, Inc.
No answers on this topic
Momentive (SurveyMonkey, Inc)
Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
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Usability
Perceptyx, Inc.
No answers on this topic
Momentive (SurveyMonkey, Inc)
It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
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Performance
Perceptyx, Inc.
No answers on this topic
Momentive (SurveyMonkey, Inc)
still to many limitations for more complex surveys --skips, filtered questions, etc.
Read full review
Support Rating
Perceptyx, Inc.
No answers on this topic
Momentive (SurveyMonkey, Inc)
I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
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Implementation Rating
Perceptyx, Inc.
No answers on this topic
Momentive (SurveyMonkey, Inc)
Implementation not required.
Read full review
Alternatives Considered
Perceptyx, Inc.
I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time to think and carefully provide the best answers to the survey questions
Read full review
Momentive (SurveyMonkey, Inc)
SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
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Return on Investment
Perceptyx, Inc.
  • The company continues to use it.
  • It has led to employees being able to get there voices heard
  • It has improved communication from leaders to the workforce.
Read full review
Momentive (SurveyMonkey, Inc)
  • We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too.
  • I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us.
  • We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association.
Read full review
ScreenShots