What users are saying about
18 Ratings
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Top Rated
71 Ratings
18 Ratings
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Score 8.6 out of 100

SolarWinds Pingdom

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Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Network Performance Monitoring

    8.3

    PingPlotter

    83%

    SolarWinds Pingdom

    Feature Set Not Supported
    N/A
    PingPlotter ranks higher in 5/5 features

    Automated network device discovery

    8.7
    87%
    7 Ratings
    N/A
    0 Ratings

    Network monitoring

    8.9
    89%
    10 Ratings
    N/A
    0 Ratings

    Baseline threshold calculation

    8.8
    88%
    8 Ratings
    N/A
    0 Ratings

    Alerts

    7.6
    76%
    9 Ratings
    N/A
    0 Ratings

    Customizable reports

    7.3
    73%
    7 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • PingPlotter is rated higher in 1 area: Support Rating
    • SolarWinds Pingdom is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.6

    PingPlotter

    86%
    10 Ratings
    8.9

    SolarWinds Pingdom

    89%
    40 Ratings

    Likelihood to Renew

    PingPlotter

    N/A
    0 Ratings
    10.0

    SolarWinds Pingdom

    100%
    4 Ratings

    Usability

    PingPlotter

    N/A
    0 Ratings
    10.0

    SolarWinds Pingdom

    100%
    7 Ratings

    Performance

    PingPlotter

    N/A
    0 Ratings
    6.0

    SolarWinds Pingdom

    60%
    2 Ratings

    Support Rating

    9.0

    PingPlotter

    90%
    2 Ratings
    7.9

    SolarWinds Pingdom

    79%
    38 Ratings

    Likelihood to Recommend

    PingPlotter

    It's a great diagnostic tool. It isn't really this useful in our company for continuous monitoring because we don't have a giant network infrastructure but it sure is handy at times. It wasn't that hard to learn how to use PingPlotter and I believe it saved us a lot of time during troubleshooting. The price is alright compared to alternatives and I believe that it was a really great purchase for our company. It isn't appropriate if your network infrastructure is really small or limited just because you will find yourself missing out on a lot of features that you're paying for but not actually using. They are alternatives with fewer features for cheaper. For our company, PingPlotter is definitely a great tool.
    Dimitar Samarov | TrustRadius Reviewer

    SolarWinds Pingdom

    I've found Pingdom to be the best solution for relatively simple uptime checks when you need a reliable way to run those checks and alert on failures. I haven't used their transaction monitoring or Real User Monitoring features but it may be great at those too.
    Ryan Park | TrustRadius Reviewer

    Pros

    PingPlotter

    • Plotting pings over long periods of time.
    • Visually displaying metrics such as uptime, packet loss and response times.
    • It has an easy to use console.
    Brett Stone | TrustRadius Reviewer

    SolarWinds Pingdom

    • Monitoring as many websites as we can throw at it.
    • Customer Service has been extremely great with quick responses and resolution.
    • The ability to integrate with our chat client or via web hook with allows for maximum visibility amongst team members.
    John Birks | TrustRadius Reviewer

    Cons

    PingPlotter

    • Graphical highlight for Latency is limited to just one section of the GUI
    • Share report could include more than just a screenshot (i.e. drill down interactive)
    • Knowledge Base could use more videos versus just text articles
    Anonymous | TrustRadius Reviewer

    SolarWinds Pingdom

    • sometimes sends false alerts
    • there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
    • too many unwanted metrics.
    Fazal Azeem | TrustRadius Reviewer

    Pricing Details

    PingPlotter

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 per user

    PingPlotter Editions & Modules

    On-premise Edition
    PingPlotter Free$0.001
    PingPlotter Standard$39.991
    PingPlotter Professional$349.001
    1. per user
    SaaS Edition
    PingPlotter Free$0.001
    PingPlotter Standard$6.992
    PingPlotter Professional$29.002
    1. per user
    2. per user per month
    Additional Pricing Details

    SolarWinds Pingdom

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $14.95 per month

    SolarWinds Pingdom Editions & Modules

    Edition
    Synthetic Monitoring$101
    Real User Monitoring$101
    EnterpriseCustom Pricing
    1. per month
    2. none
    Additional Pricing Details

    Likelihood to Renew

    PingPlotter

    No score
    No answers yet
    No answers on this topic

    SolarWinds Pingdom

    SolarWinds Pingdom 10.0
    Based on 4 answers
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Ted White | TrustRadius Reviewer

    Usability

    PingPlotter

    No score
    No answers yet
    No answers on this topic

    SolarWinds Pingdom

    SolarWinds Pingdom 10.0
    Based on 7 answers
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Anonymous | TrustRadius Reviewer

    Performance

    PingPlotter

    No score
    No answers yet
    No answers on this topic

    SolarWinds Pingdom

    SolarWinds Pingdom 6.0
    Based on 2 answers
    Interface is unnecessarily complicated and frequently responds slowly.
    Ted White | TrustRadius Reviewer

    Support Rating

    PingPlotter

    PingPlotter 9.0
    Based on 2 answers
    I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.
    Fraser Clark | TrustRadius Reviewer

    SolarWinds Pingdom

    SolarWinds Pingdom 7.9
    Based on 38 answers
    Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    PingPlotter

    A balance of a generic tool vs a network equipment product is necessary when investigating network incidents or disruptions. Need to train the engineer to use both tools to perform their analysis and to dive down to the issues as fast as they can. Experience with the tools will continue to play a part if we were to adopt PingPlotter
    Anonymous | TrustRadius Reviewer

    SolarWinds Pingdom

    Some of the products mentioned here are much more "holistic solutions" for monitoring, analyzing, logging, alerting, etc., but for the use case, we use SolarWinds Pingdom. I think that SolorWinds Pingdom is much simpler and friendlier for configuring and maintaining. We selected SolarWinds Pingdom for this case due to our previous acquaintance which left a good impression on us.
    Yaniv Vararu | TrustRadius Reviewer

    Return on Investment

    PingPlotter

    • It is time-saving and works as a guardian angel for us in times of trouble.
    • We are able to look for and resolve the network’s internal issues.
    • The time we spent on troubleshooting has lessened.
    Carol-Guðrún McComb | TrustRadius Reviewer

    SolarWinds Pingdom

    • Makes sure people trying out Quepid.com don't experience broken onboarding experiences.
    • Confidence that when I bring up a demo for a customer, it is up and responding!
    • Keeps my cloud-deployed services "warm" by hitting them every minute, so when I go to hit them, they are up and running.
    • Confidence in your infrastructure.
    Eric Pugh | TrustRadius Reviewer

    Screenshots

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