TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pivotal Tracker

    Score5 out of 10
    N/APivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
    Pricing
    Pivotal TrackerStitch Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Pivotal TrackerStitch Labs (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Pivotal TrackerStitch Labs (discontinued)
    Considered Both Products
    VMware by Broadcom
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Pivotal TrackerStitch Labs (discontinued)
    Project Management
    Comparison of Project Management features of Pivotal Tracker and Stitch Labs (discontinued)
    Feature
    Pivotal Tracker
    6.0
    1 Ratings
    22% below category average
    Stitch Labs (discontinued)
    -
    Ratings
    Task Management3.01 Ratings00 Ratings
    Resource Management3.01 Ratings00 Ratings
    Scheduling7.01 Ratings00 Ratings
    Support for Agile Methodology7.01 Ratings00 Ratings
    Email integration9.01 Ratings00 Ratings
    Mobile Access8.01 Ratings00 Ratings
    Search5.01 Ratings00 Ratings
    Agile Development
    Comparison of Agile Development features of Pivotal Tracker and Stitch Labs (discontinued)
    Feature
    Pivotal Tracker
    8.0
    1 Ratings
    4% above category average
    Stitch Labs (discontinued)
    -
    Ratings
    DevOps Tool Integrations8.01 Ratings00 Ratings
    Velocity Calculation7.01 Ratings00 Ratings
    Dependencies and Blockers9.01 Ratings00 Ratings
    Best Alternatives
    Pivotal TrackerStitch Labs (discontinued)
    Small Businesses
    monday dev
    Score9.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Planview AgilePlace
    Score7.5 out of 10
    No answers on this topic
    Enterprises
    Planview AgilePlace
    Score7.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pivotal TrackerStitch Labs (discontinued)
    Likelihood to Recommend
    8.0
    (32 ratings)
    1.1
    (5 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.0
    (9 ratings)
    5.0
    (3 ratings)
    User Testimonials
    Pivotal TrackerStitch Labs (discontinued)
    Likelihood to Recommend
    VMware by Broadcom
    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
    Incentivized
    Read full review
    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
    Read full review
    Pros
    VMware by Broadcom
    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
    Incentivized
    Read full review
    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
    Read full review
    Cons
    VMware by Broadcom
    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
    Read full review
    Likelihood to Renew
    VMware by Broadcom
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    VMware by Broadcom
    It was generally easy to use once you got the hang of it. The searching and tagging of tickets was fine, commenting worked well, and release planning was good. However, it wasn't the most intuitive tool in the beginning. The UI is pretty outdated and could have used upgrades over time.
    Incentivized
    Read full review
    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
    Read full review
    Support Rating
    VMware by Broadcom
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
    Incentivized
    Read full review
    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
    Read full review
    Alternatives Considered
    VMware by Broadcom
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
    Incentivized
    Read full review
    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
    Read full review
    Return on Investment
    VMware by Broadcom
    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
    Incentivized
    Read full review
    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
    Read full review
    ScreenShots