Planned vs. Ticket Tailor vs. Whova

Planned is well suited when you are stuck for ideas and require creative collaboration from a network of unique vendors.

If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.

Incentivized

I think it works really well as a way to organize yourself while at a conference. As well, to network with said attendees I found it very valuable to remember names. Having an automatic rolodex with everyone I met and ensure I had their info to connect later

• Hands-on oversight of execution of a virtual event and client success management
• Connecting event industry professionals with companies in need of their services
• Highlighting services that an event industry professional or company offers

Incentivized

• Affordable.
• Allows multiple discount codes and multiple price levels.
• Excellent customer service.
• WordPress plug-in that worked flawlessly.

Incentivized

• facilitated the sharing of research, perspectives, and resources on topics of interest
• enabled easier connection to new and existing relationships with conference delegates and speakers
• allowed me to catch up on content I missed due to time conflicts for concurrent sessions

• The platform can use some tweaking (i.e.: when reserving hotels, adding guest rooms, including meeting rooms - instead of just spaces, which can be confusing when searching).

• Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.

Incentivized

• Literature and pictures uploaded but no easy way to download the collection.
• No easy way to access information after the period after the conference ended.
• No easy way to access the list of participants and contact information - could be pdf'd.
• There was a little connectivity issues but not much.
• Some of the meetings were scheduled while we slept.
• The cost of using Whova for small meetings.

Incentivized

We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.

Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations

We had no availability issues!

We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.

Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.

Incentivized

I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue

I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.

Planned is the only event planning software company we have worked with, and plan to work with. The team behind the platform is constantly innovating to enhance features and the overall experience for both vendors and users.

Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.

Incentivized

We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.

I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.

Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.

• We were able to get repeat business from a new client brought to us by Planned
• We were able to learn more about what types of virtual event services we'd like to grow as a business, as a result of working with Planned
• We have not seen a financial ROI for our business yet because we have only worked with one client on the platform and it has been costly for us to accommodate this client

Incentivized

• A box office that is easy to use.
• The ability to cover box office costs by setting a service charge.
• Seamless integration with our website.

Incentivized

• Whova made our virtual and hybrid events possible! Our virtual attendees loved the ability to interact and engage with each other, the exhibitors, the speakers and organizers of the event. It also allowed our in-person attendees to do the same, and navigate the conference on-site.
• Whova made organizing the conference possible for our small staffed organization! We only have 1.25 FTEs and were able to pull off a hybrid conference in 2022. It wouldn’t have been possible without Whova!

Incentivized