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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Planview AdaptiveWork

    Score8.8 out of 10
    N/APlanview AdaptiveWork is a web-based collaborative work management software. Planview AdaptiveWork enables users to connect employees and partners and create documents, reports and specialized workflow automation. Planview AdaptiveWork is designed to work across multiple teams to enable cross-company task, project, and resource management.N/A

    Microsoft Visio

    Score7.8 out of 10
    N/AMicrosoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).

    $5

    per month per user

    Pricing
    Planview AdaptiveWorkMicrosoft Visio
    Editions & Modules
    No answers on this topic
    Visio Plan 1
    $5.00
    per month per user
    Visio Plan 2
    $15.00
    per month per user
    Visio Standard 2024
    $309.99
    one-time fee On-premises diagramming solution, licensed for one PC
    Visio Professional 2024
    $579.99
    one-time fee On-premises diagramming solution, licensed for one PC
    Offerings
    Pricing Offerings
    Planview AdaptiveWorkMicrosoft Visio
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Planview AdaptiveWorkMicrosoft Visio
    Considered Both Products
    Planview
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    27 Answers
    90%
    Would buy again
    54 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    23 Answers
    98%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    26 Answers
    93%
    Happy with the feature set
    56 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    14 Answers
    97%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    16 Answers
    97%
    Implementation went as expected
    36 Answers
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    Planview AdaptiveWorkMicrosoft Visio
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    User Ratings
    Planview AdaptiveWorkMicrosoft Visio
    Likelihood to Recommend
    7.7
    (78 ratings)
    8.1
    (79 ratings)
    Likelihood to Renew
    7.5
    (26 ratings)
    10.0
    (2 ratings)
    Usability
    7.3
    (5 ratings)
    7.8
    (14 ratings)
    Availability
    8.2
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (7 ratings)
    7.3
    (14 ratings)
    In-Person Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Online Training
    5.4
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (4 ratings)
    10.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Planview AdaptiveWorkMicrosoft Visio
    Likelihood to Recommend
    Planview
    I've been an AdaptiveWork (Clarizen) admin for the past 14 years, so I've seen much improvement since I started working with the product. I'm very happy we can utilize the hybrid mode by using the cards, I think this was long overdue but it works very well.
    Incentivized
    Read full review
    Microsoft
    Visio is by far and away the best tool that I have used to do Value Stream Mapping sessions with the warehouse I support. It has all of the shapes needed built in to be able to represent all areas of the processes. I also like how you are able to make the drawing as big as needed and when printing it out of Visio you have the ability to use the necessary paper size. The biggest complaint that I have with the software if how it can be cumbersome for non-Visio users (that is, people without a license in the orgnaization) to interact with the Visio Map. We normally have to dedicate one Visio SME to be able to make the changes that Process SME's find since they do not have access to the software.
    Incentivized
    Read full review
    Pros
    Planview
    • Many ways to acclimate to the system; documentation, videos, community, and contacts.
    • Planview provides scalable customization options tailored to the unique needs of each business unit or department. Easily add or remove fields in the system. As the admin, it was easy to learn how to configure.
    • Offers flexibility to adapt to existing systems and align with organizational workflows and processes. There are multiple ways to customize each part of the system to meet our needs.
    Incentivized
    Read full review
    Microsoft
    • Microsoft Visio is excellent for organizing thought processes related to our more complex research.
    • The diagrams created with Microsoft Visio are ideal for graphically displaying the internal organization of work and research groups through flow diagrams.
    • Microsoft Visio is a great tool for managing our students' activities by creating flowcharts that help us graphically visualize the steps of their group work.
    Read full review
    Cons
    Planview
    • When it comes to reports, it would be great if there was an easy way to roll-up the results instead of having to create configurations to summarize data.
    • The consultant experience has not been great when it comes to more advanced needs for configurations. The consultants are in a different timezone which limits hours to work together and it seems hours are spent trying to determine what the requirement is and when the initial thought is that the configuration is possible, it may result in not being able to assist.
    • Charts in the reports section are not able to be exported
    • When pulling a report together, you need to make sure you pull from the right "item" or level. If you decide you need data that resides in another "item" or level, you need to re-do the report from the beginning.
    • Because the system is so configurable and I imagine different clients use the system differently, when you need something automated in your account, where you need to pull a consultant or SME in, the person doesn't necessarily understand your configurations and how things work so they are unable to give recommendations on how to solve problems that don't impact other configurations you already have set up in the system.
    • Templates cannot be updated unless they are pulled into a project and then re-saved. In the templates module, you are not able to open a template and edit to re-save. Therefore, making updates to a template can be very time consuming having to find a project to use to pull it in, make updates, re-save and then pull out. It would be great if the templates module allowed you to edit the templates and re-save.
    Incentivized
    Read full review
    Microsoft
    • When navigating through swim lanes, the user must be careful between switching from the point to the connection features as it can be difficult to remember which mode you’re in.
    • When drawing “decision points,” it can be difficult to type words like “yes” or “no” between the connection lines.
    • The exporting options aren’t ideal. They are hard to create in PDF format.
    Incentivized
    Read full review
    Likelihood to Renew
    Planview
    I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
    Read full review
    Microsoft
    We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
    Incentivized
    Read full review
    Usability
    Planview
    It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

    The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
    Read full review
    Microsoft
    I have always struggled with some basics, such as connection points, object alignment, font consistency, arranging layers and their order (bring forward, send backward), and managing overlap. I usually need to create an initial rough draft and then do a separate cleanup pass to bring the diagram up to my quality standards. If I skip that step, the result generally does not look very good. And once a diagram becomes busy or the file gets large, Visio has been unstable for me in the past, including occasional crashes that caused non-recoverable edits.
    Incentivized
    Read full review
    Reliability and Availability
    Planview
    Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Planview
    Reports: Quick to Reasonable

    Most Ancillary Pages: Quick to Reasonable
    (By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

    Work Plan (with 100 sub items): Reasonable to Slow
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Planview
    It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.
    Incentivized
    Read full review
    Microsoft
    Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
    Incentivized
    Read full review
    In-Person Training
    Planview
    • We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
    • Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
    Read full review
    Microsoft
    No answers on this topic
    Online Training
    Planview
    Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Planview
    We have been able to implement AdaptiveWork pretty easily but it requires updating of resource availability and continuous training as roles change and new people join the company. Other documentation is used such as spreadsheets for longer range planning and project approval
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Planview
    Planview AdaptiveWork was the right size, at the right price point that fit our customization and integration flexibility. It is intuitive to use but allowed us to add complexity as our needs grew
    Incentivized
    Read full review
    Microsoft
    Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
    Incentivized
    Read full review
    Return on Investment
    Planview
    • By implementing Planview AdaptiveWork on a company-wide level, we have been able to remove the other project management tools we have been using and consolidate our costs for technology down to a single tool
    • The ability to incorporate cross-departmental work and communication has streamlined our project management processes to a point where we can work seamlessly together without interruption trying to consider the gaps between tools
    • Reporting capabilities from the unified tool has given our leadership insight and the ability to make strategic business decisions more effectively than ever
    Incentivized
    Read full review
    Microsoft
    • Reduces the amount of time I need to create process flow diagrams. In the past I would use Powerpoint or Word which required a lot more effort and time and never looked as good. Visio just takes that headache away.
    • Only negative is that I personally believe it should always have been part and parcel of the Office suite, thus giving more users the opportunity to use it rather than specifically having to justify its separate purchase within our organisation. Different now with Office 365 of course!
    Incentivized
    Read full review
    ScreenShots

    Planview AdaptiveWork Screenshots

    Screenshot of AdaptiveWork's Portfolio ManagementScreenshot of Integration Through an Array of AppsScreenshot of Real-Time Project ManagementScreenshot of Social Collaboration - From Ideation to Project Delivery