Playvox vs. TeleDriver
Playvox vs. TeleDriver
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Playvox | N/A | Playvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps. | N/A | |
TeleDriver | N/A | TeleDriver, from Enghouse, offers precise timekeeping and management of operator work assignments, from anywhere, as well as tools for managing a driver workforce, with modules for Driver Management, Work Picking, Daily Dispatch, Timekeeping, and Performance Management. | N/A |
Playvox | TeleDriver | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Playvox | TeleDriver | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Playvox | TeleDriver | |
---|---|---|
Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | When I Work Score 8.9 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Paypro Workforce Management Score 9.5 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Playvox | TeleDriver | |
---|---|---|
Likelihood to Recommend | 8.8 (193 ratings) | 9.0 (1 ratings) |
Likelihood to Renew | 8.5 (6 ratings) | - (0 ratings) |
Usability | 7.7 (4 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 3.8 (5 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (2 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 6.4 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.0 (2 ratings) | - (0 ratings) |
Playvox | TeleDriver | |
---|---|---|
Likelihood to Recommend | Playvox | Enghouse |
Pros | Playvox | Enghouse |
Cons | Playvox | Enghouse |
Likelihood to Renew | Playvox | Enghouse No answers on this topic |
Usability | Playvox | Enghouse No answers on this topic |
Reliability and Availability | Playvox | Enghouse No answers on this topic |
Performance | Playvox | Enghouse No answers on this topic |
Support Rating | Playvox | Enghouse No answers on this topic |
Implementation Rating | Playvox | Enghouse No answers on this topic |
Alternatives Considered | Playvox | Enghouse |
Scalability | Playvox | Enghouse No answers on this topic |
Return on Investment | Playvox | Enghouse |
ScreenShots | Playvox Screenshots |