Playvox vs. UniFocus Labor Management System (LMS)
Playvox vs. UniFocus Labor Management System (LMS)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Playvox | N/A | Playvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps. | N/A | |
UniFocus Labor Management System (LMS) | N/A | UniFocus is a Workforce Management tool that offers automation for both labor management and time and attendance management. UniFocus also offers training and consulting aimed at improving companies with a large and fluctuating workforce. | N/A |
Playvox | UniFocus Labor Management System (LMS) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Playvox | UniFocus Labor Management System (LMS) | |
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Top Pros | No answers on this topic | |
Top Cons |
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Playvox | UniFocus Labor Management System (LMS) | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | Jolt Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Paypro Workforce Management Score 9.5 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Playvox | UniFocus Labor Management System (LMS) | |
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Likelihood to Recommend | 8.8 (193 ratings) | 6.0 (1 ratings) |
Likelihood to Renew | 8.5 (6 ratings) | - (0 ratings) |
Usability | 7.7 (4 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 3.8 (5 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (2 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 6.4 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.0 (2 ratings) | - (0 ratings) |
Playvox | UniFocus Labor Management System (LMS) | |
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Likelihood to Recommend | Playvox | UniFocus |
Pros | Playvox | UniFocus |
Cons | Playvox | UniFocus |
Likelihood to Renew | Playvox | UniFocus No answers on this topic |
Usability | Playvox | UniFocus No answers on this topic |
Reliability and Availability | Playvox | UniFocus No answers on this topic |
Performance | Playvox | UniFocus No answers on this topic |
Support Rating | Playvox | UniFocus No answers on this topic |
Implementation Rating | Playvox | UniFocus No answers on this topic |
Alternatives Considered | Playvox | UniFocus |
Scalability | Playvox | UniFocus No answers on this topic |
Return on Investment | Playvox | UniFocus |
ScreenShots | Playvox Screenshots | UniFocus Labor Management System (LMS) Screenshots |