Plivo vs. Skype (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Plivo
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Plivo’s cloud communication platform offers a way for companies to modernize their business communications. Plivo’s API platform lets businesses incorporate voice and text messaging capabilities (both SMS and MMS) into their own applications, and offers SIP trunking and phone number rental services. Benefits of choosing Plivo include: • Supports sending messages and making voice calls to 190+ countries. • Enterprise-ready Premium Communication Network boasts an uptime…
$0
per SMS recieved
Skype (discontinued)
Score 7.0 out of 10
N/A
Skype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.
$2.99
per month
Pricing
PlivoSkype (discontinued)
Editions & Modules
SMS API Platform
$0
per SMS recieved
Zentrunk - SIP Trunking
$0
per call recieved/per minute
SMS API Platform
$0.01
per SMS sent
Zentrunk - SIP Trunking
$0.01
per call made/per minute
Voice API Platform
$0.01
per call recieved/per minute
Voice API Platform
$0.01
per call made/per minute
Local Numbers
$0.50
per month
Toll Free Numbers
$1
per month
Short Code
$500
per month
United States Subscription
$2.99
per month
North America Subscription
$6.99
per month
India Subscription
$7.99
per month
Offerings
Pricing Offerings
PlivoSkype (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
PlivoSkype (discontinued)
Features
PlivoSkype (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Plivo
-
Ratings
Skype (discontinued)
6.7
138 Ratings
17% below category average
High quality audio00 Ratings7.2135 Ratings
High quality video00 Ratings7.5133 Ratings
Low bandwidth requirements00 Ratings6.0130 Ratings
Mobile support00 Ratings6.0118 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Plivo
-
Ratings
Skype (discontinued)
6.4
119 Ratings
21% below category average
Desktop sharing00 Ratings6.2118 Ratings
Whiteboards00 Ratings6.660 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Plivo
-
Ratings
Skype (discontinued)
6.3
118 Ratings
26% below category average
Calendar integration00 Ratings6.385 Ratings
Meeting initiation00 Ratings6.8106 Ratings
Integrates with social media00 Ratings4.965 Ratings
Record meetings / events00 Ratings7.077 Ratings
Slideshows00 Ratings6.568 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Plivo
-
Ratings
Skype (discontinued)
5.8
111 Ratings
33% below category average
Live chat00 Ratings6.1110 Ratings
Audience polling00 Ratings5.764 Ratings
Q&A00 Ratings5.762 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Plivo
-
Ratings
Skype (discontinued)
7.5
101 Ratings
7% below category average
User authentication00 Ratings8.888 Ratings
Participant roles & permissions00 Ratings7.183 Ratings
Confidential attendee list00 Ratings6.560 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Plivo
-
Ratings
Skype (discontinued)
6.9
4 Ratings
8% below category average
Video conferencing00 Ratings6.44 Ratings
Audio conferencing00 Ratings7.24 Ratings
Video screen sharing00 Ratings6.24 Ratings
Instant messaging00 Ratings7.74 Ratings
Best Alternatives
PlivoSkype (discontinued)
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
Webex Meetings
Webex Meetings
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PlivoSkype (discontinued)
Likelihood to Recommend
6.0
(3 ratings)
8.4
(140 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(5 ratings)
Usability
10.0
(1 ratings)
6.0
(4 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(2 ratings)
10.0
(42 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
PlivoSkype (discontinued)
Likelihood to Recommend
Plivo
If you have a business and a phone you need Plivo so you can track all incoming calls. Using this service allows for you to track an[y] missed calls allowing you the ability to try to call potential customers, clients and see how you can help them with your products and or services.
Read full review
Discontinued Products
Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
Read full review
Pros
Plivo
  • Easy integration
  • Customer service is good
  • Services are prompt
Read full review
Discontinued Products
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
Read full review
Cons
Plivo
  • Customer support
  • Response times
  • Account transparency
Read full review
Discontinued Products
  • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
  • It is hard to figure out how to use emojis and upload images in the chat.
  • The background images do not fool anybody....it is clearly not your real background.
Read full review
Likelihood to Renew
Plivo
No answers on this topic
Discontinued Products
I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
Read full review
Usability
Plivo
They deserve a 10+ rating starting from signing up to implementing their services. I am not the best person to get computer tasks done and this company made it a breeze.
Read full review
Discontinued Products
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
Read full review
Support Rating
Plivo
  • It is good to use Plivo for integration, and also it provides easy access to APIs, and also, the UI is understandable.
  • Even a non-techy can use Plivo and integrate the services if required.
  • You have all the APIs available at a single place for your ready reference. Things are manageable and easy.
Read full review
Discontinued Products
I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
Read full review
Implementation Rating
Plivo
No answers on this topic
Discontinued Products
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
Read full review
Alternatives Considered
Plivo
  • Yes, it is good to use Plivo, as per the pricing and ease of integration. Twilio has a difficult pattern for business developers and could be understood only by a developer.
  • Plivo has proper delivery reports as compared to Twilio. Using Plivo has helped us grow efficiently and in a good manner.
Read full review
Discontinued Products
We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
Read full review
Professional Services
Plivo
No answers on this topic
Discontinued Products
The service provided is up to date, as discussed before buying.
Read full review
Return on Investment
Plivo
  • None now that they no longer support their product
Read full review
Discontinued Products
  • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
  • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
  • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
Read full review
ScreenShots